Frequently Asked Questions

Can I Use the Skybell DBCam Trim w/ a Lyric Security System?
The Skybell DBCam Trim can be operated through Honeywell's Total Connect service. Since the Lyric is compatible with Total Connect, it can be used with a Skybell device. All control for the Skybell will be done through Total Connect. Learn more about using a Skybell with Total Connect.
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Which is Better: Alarm.com or Total Connect?
Both Alarm.com and Total Connect are excellent interactive services. They are virtually equal in terms of quality and functionality. Total Connect is used exclusively with Honeywell systems, while Alarm.com is used with 2GIG and Qolsys systems. Continue reading to learn more about these platforms.
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Where Should I Install My 2GIG GB1-345 Glass Break Detector?
The best place to install a 2GIG GB1-345 glass break is near a glass window or a protective glass casing with a direct line of sight to the glass. This is the best spot for hearing breaking glass. You should not place the GB1 directly on the glass itself. Learn more about where to place the GB1.
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How Do I Replace My ADT Door Sensor's Magnet?
Replacing an ADT door sensor magnet is as simple as finding a compatible new magnet, taking the old magnet off the door and putting the new one in place. If you are just replacing the magnet, no programming changes will need to be made at the panel. Learn more about door sensor magnets.
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What is the Difference Between the Honeywell VISTA 10P and the VISTA 10SE?
Both the Honeywell VISTA 10P and the VISTA 10SE are security systems with limited functionality. Their main differences lie in the fact that the VISTA 10SE is even more limited than the VISTA 10P. Continue reading to learn more about the differences between the VISTA 10P and VISTA10SE.
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Do I Install a Glass Break Detector Directly On a Window?
A glass break detector should not be installed directly on a window. If the window were to be shattered by an intruder, the glass break may become damaged in the process. That is why glass breaks should be placed near windows, but not directly on them. Learn more about glass break detectors.
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How Do I Program My Honeywell VISTA 15P?
When programming a VISTA 15P, you must first access system programming. Next, you will access the programming field that you want to adjust. From there, enter in the appropriate data. Finally, you will exit system programming to save your changes. Learn more about programming a VISTA 15P.
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How Do I Remove Embedded (Recessed) Door or Window Security Sensors?
Removing a recessed door or window sensor is extremely simple. The sensor can simply be pulled out of the door or window frame in which it has been installed. If it is hardwired, you will need to disconnect its wire first. Learn more about how to remove recessed door and window sensors.
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Should I Use Door & Window Sensors or Motion Detectors?
For the best possible security setup, you should use both door and window sensors and motion detectors. More devices will provide better protection for your property, and it is always a good idea to have a backup plan in case one sensor fails. Learn more about these types of devices.
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How Do I Get Alarm.com?
A user can get Alarm.com by obtaining a security system that is compatible with the Alarm.com service. They will also need to have a monitoring plan that includes access to Alarm.com. The service will be set up by the user's monitoring company. Learn more about the Alarm.com service.
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