Frequently Asked Questions

How Do I Connect an iPhone to a DSC Impassa?
A DSC Impassa that is connected with Alarm.com can be controlled using an iPhone. This is done with the Alarm.com Mobile App. Learn how to control a DSC Impassa with an iPhone.
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Does a DSC Impassa Chime When Doors are Opened?
A DSC Impassa can chime when entry/exit doors are opened. The chime function must be enabled on the system. Learn more about the chime function on the DSC Impassa System.
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Can I Connect an iPhone to a DSC Impassa?
An iPhone can connect with a DSC Impassa using the Alarm.com service. The Alarm.com Mobile App must be downloaded from the Apple App Store. Learn more about the DSC Impassa.
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Can I Connect to the DSC Impassa w/ an iPad?
An iPad can use the Alarm.com Mobile App to control a DSC Impassa. This app can be downloaded for free from the App Store. Learn how to use an iPad with the DSC Impassa.
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How Do I Add a DSC Impassa to My Local WIFI?
A DSC Impassa cannot connect with a WIFI network. Instead, we recommend using a cellular connection with the system. Learn about the possible communication paths for the Impassa.
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How Do I Connect a TG-1 Express to my Older Legacy Panel?
The Telguard TG-1 Express mounts near the panel. It connects to the power and phone terminals of the panel. Learn how to connect the TG-1 Express to a legacy panel.
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Is the DSC Impassa Compatible w/ Total Connect?
The DSC Impassa cannot function with Total Connect. However, it will work with Alarm.com, which is a very similar service. Learn more about the DSC Impassa and Alarm.com.
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Will Total Connect Work w/ a DSC Impassa?
A DSC Impassa cannot be used with Total Connect. The Total Connect service is for Honeywell Panels only. But the DSC Impassa can access Alarm.com. Learn more about Alarm.com.
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Can a DSC Impassa Do Home Automation w/o Monitoring?
It is impossible to do home automation on a DSC Impassa without monitoring service. Z-Wave control is built into the cellular communicator. Learn more about home automation.
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Will 2GIG Sensors Work On a DSC Impassa?
The DSC Impassa accepts wireless sensors that operate at 433 MHz. Since 2GIG Sensors operate at 345 MHz, they cannot be used. Find out which sensors will work with the Impassa.
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