Frequently Asked Questions

How Do I Connect an iPhone to an Interlogix Simon XTi or XTi-5?
An iPhone can connect with an Interlogix Simon XTi or XTi-5 using the Alarm.com Mobile App. This app is available for free download from the App Store. The XTi or XTi-5 System will need active cellular service to work with Alarm.com. Learn how to use an iPhone with the Simon XTi or XTi-5.
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Can I Set Up WIFI as Primary & GSM as backup on an Interlogix Simon XTi or XTi-5?
The Simon XTi and XTi-5 Systems cannot connect to a WIFI network. This makes it impossible to use WIFI as a communication path. However, this is not a major concern, since cellular service is superior for alarm systems anyway. Learn more about cellular monitoring for a Simon XTi or XTi-5 System.
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How Do I Change the Battery in My Interlogix Simon XTi or XTi-5?
Inside an Interlogix Simon XTi or XTi-5 System is a battery pack that serves as the backup battery. To change the backup battery, simply unplug the old one and apply the new one. The new battery pack should snap into place. Learn how to replace the battery in an Interlogix Simon XTi or XTi-5.
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How Do I Add an External Keypad to an Interlogix Simon XTi or XTi-5?
The Interlogix Two-Way Talking Touch Screen Keypad can be enrolled with a Simon XTi or XTi-5 System much in the same way as any wireless sensor. The external keypad is automatically recognized by the system so that it can be enrolled. Learn how to add an external keypad to a Simon XTi or XTi-5.
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Can I Use an LT-Cable w/ an Interlogix Simon XTi or XTi-5 Alarm System?
The LT-Cable can certaintly be used with an Interlogix Simon XTi or XTi-5 in place of a standard 18-gauge 2-conductor wire. By using an LT-Cable, it is easier to get power to the alarm system. The LT-Cable is available for purchase on our website. Learn more about the Honeywell LT-Cable.
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Can I Install an Interlogix Simon XTi or XTi-5 Myself and Still Get Monitoring?
It does not matter who installed a Simon XTi or XTi-5 System. As long as it can successfully send outbound communication signals, it will be able to receive monitoring service. This is even true if the system was self-installed by a DIY user. Learn more about alarm monitoring services.
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How Do I Enroll a Kwikset 910 on an Interlogix Simon XTi or XTi-5?
The first step to enroll a Kwikset 910 with a Simon XTi or XTi-5 is to clear it from the Z-Wave network. Then put the panel in its inclusion mode and activate the inclusion function on the device to learn it in. Finally, test the lock. Learn how to enroll a Kwikset 910 with a Simon XTi or XTi-5.
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Can I Disable the Internal Siren on an Interlogix Simon XTi or XTi-5?
The Interlogix Simon XTi and XTi-5 Systems both feature an internal siren that can be disabled from within system programming. This option is found within the Siren Options sub-menu. The system's Installer Code is needed to access this menu. Learn how to disable the Simon XTi or XTi-5 siren.
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How Do I Add a Key Fob to an Interlogix Simon XTi or XTi-5?
An Interlogix Micro Key Fob is added to a Simon XTi or XTi-5 System by first putting the panel into its learn mode. Then the top two buttons on the key fob are pressed to learn it in. The settings for the device must then be configured. Learn how to enroll a key fob with a Simon XTi or XTi-5.
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How Do I Change the Date or Time on an Interlogix Simon XTi or XTi-5?
The date and time for an Interlogix Simon XTi or XTi-5 Alarm System can be adjusted from the main settings menu. You will need to provide the system Master Code in order to change the date and time. Learn how to adjust the date and time on an Interlogix Simon XTi or XTi-5 Alarm System.
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