Frequently Asked Questions

How Do I Connect an Interlogix Simon XTi or XTi-5 to Phone Line Monitoring?
To connect a Simon XTi or XTi-5 to phone line monitoring, start by connecting the panel to a phone jack. Then program the dialer and adjust the reporting options. The panel will need active monitoring service to successfully dial out to a central station. Learn how to set up phone line monitoring.
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Will an Interlogix Simon XTi or XTi-5 Work w/ Google Home?
The Interlogix Simon XTi and XTi-5 Systems are compatible with Google Home devices. The user must pair their Google Home device with their Alarm.com account. This is done through the Google Home App. Learn how to pair your Interlogix Simon XTi or XTi-5 Alarm System with Google Home.
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Does the Qolsys IQ Panel 2 Support Partitions?
The Qolsys IQ Panel 2 is a single-partition system, and it does not support partitioning. There is no way to provide different access levels to different user codes. A different alarm system is needed if a user wants to set up multiple partitions. Learn more about the Qolsys IQ Panel 2.
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Which Locks Work w/ an Interlogix Simon XTi or XTi-5?
The Simon XTi and XTi-5 will both support virtually any Z-Wave lock. But a Z-Wave controller is needed to do this. We will generally encourage a user to add a cellular module with an integrated Z-Wave controller to their Simon XTi or XTi-5. Learn more about using Z-Wave with a Simon XTi or XTi-5.
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Will 2GIG Sensors Work On an Interlogix Simon XTi or XTi-5?
The Simon XTi and XTi-5 Systems function with wireless sensors that operate at 319.5 MHz. This is a different frequency than the 345 MHz signal sent by 2GIG Sensors. Because of this, 2GIG Sensors will not work with a Simon XTi or XTi-5. Find out which sensors can work with these systems.
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How Do I Add an Interlogix Simon XTi or XTi-5 to My Local WIFI?
There is currently no way to add an Interlogix Simon XTi or XTi-5 to a WIFI network. Interlogix does not make a WIFI card for these panels. The Simon XTi and XTi-5 instead rely upon cellular communication or a phone line to remain connected to the network. Learn more about the Simon XTi and XTi-5.
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What Kind of Wire Do I Need to Use to Install an Interlogix Simon XTi or XTi-5?
The best wire to use when installing an Interlogix Simon XTi or XTi-5 System is an 18-gauge 2-conductor wire. To prevent the need for wire-stripping, a Honeywell LT-Cable can be used. This cable makes it even easier to install these systems. Learn more about wiring a Simon XTi or XTi-5 System.
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How Long Does a Siren Sound For on an Interlogix Simon XT?
On an Interlogix Simon XT System, the siren will continue to sound until the system is disarmed or when the siren timeout period expires. The system can be disarmed with any valid code. The siren timeout period can be adjusted from system programming. Learn more about the siren on a Simon XT.
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Will Total Connect Work w/ an Interlogix Simon XTi or XTi-5?
Total Connect is not compatible with the Simon XTi or XTi-5 Alarm Systems from Interlogix. The Total Connect service is designed exclusively for use with Honeywell Alarm Systems. However, the Interlogix XTi and XTi-5 Systems can use Alarm.com instead. Learn more about the Simon XTi and XTi-5.
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How Do I Disable Chime on an Interlogix Simon XTi or XTi-5?
The chime function for an Interlogix Simon XTi or XTi-5 System can be enabled or disabled from the main settings menu of the system. Simply click on the gear icon, and then choose "Off" next to the chime option. Learn more about the chime function on the Interlogix Simon XTi and XTi-5 Systems.
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