Frequently Asked Questions
How Do I Change the Master Code On a 2GIG Edge?
Changing the Master Code on your 2GIG Edge is something you should do for security purposes. Don't leave it at the default MC of 1111. Learn to change your 2GIG Edge Master Code.
How Do I Delete a Door/Window Sensor from My 2GIG Edge?
Door & window sensors are deleted from the 2GIG Edge like any other programmed sensor. You must access zone settings to reset a D/W zone. Learn to delete a d/w zone from the Edge.
How Do I Bypass a Zone on the 2GIG Edge?
The 2GIG Edge has a Bypass Sensors Menu where you can bypass zones so that they are not active with the rest of the alarm system. Learn to bypass a 2GIG Edge system zone.
How Do I Firmware Upgrade a 2GIG GC2e?
If your 2GIG GC2e Panel is connected with Alarm.com, then an update can be sent automatically. Or you can update manually using the Updater Tool or Cable. Learn to upgrade a GC2e.
How Do I Send a Cell Test for a 2GIG Edge?
You will send a Cell Test on a 2GIG Edge when activating new monitoring service. It may also be done to test cell signals. Learn how to perform a Cell Test on a 2GIG Edge.
How Do I Activate the 2GIG Edge System On Alarm.com?
Activating the 2GIG Edge for use with the Alarm.com platform will require that you provide the system's IMEI number to your monitoring provider. Learn to activate the 2GIG Edge.
What Happens if the 2GIG Edge Loses A/C Power?
There is a battery inside the 2GIG Edge that will keep the system running if A/C power loss occurs. If both are lost, then the system will power down. Learn about the 2GIG Edge.
Which Keypad Works w/ a 2GIG Edge?
The 2GIG Edge has two (2) keypads available. They are the 2GIG Edge Remote Keypad with touchscreen control and the 2GIG PAD1-345 Push-Button Keypad. Learn about 2GIG Edge Keypads.
Which Keypad Works w/ a PROA7PLUS?
The PROA7PLUS supports the Honeywell Home PROSIXLCDKP. And thanks to its PROWIFIZW Module, it also supports the PROWLTOUCH and PROWLTOUCHC Keypads. Learn about PROA7PLUS Keypads.
Which Keypad Works w/ a Resideo PROA7C?
The Resideo PROA7C can support the Honeywell Home PROSIXLCDKP. It can also support the PROWLTOUCH and PROWLTOUCHC if a WIFI card is added. Learn about the ProSeries Keypads.
Changing the Master Code on your 2GIG Edge is something you should do for security purposes. Don't leave it at the default MC of 1111. Learn to change your 2GIG Edge Master Code.
Added:
How Do I Delete a Door/Window Sensor from My 2GIG Edge?
Door & window sensors are deleted from the 2GIG Edge like any other programmed sensor. You must access zone settings to reset a D/W zone. Learn to delete a d/w zone from the Edge.
Added:
How Do I Bypass a Zone on the 2GIG Edge?
The 2GIG Edge has a Bypass Sensors Menu where you can bypass zones so that they are not active with the rest of the alarm system. Learn to bypass a 2GIG Edge system zone.
Added:
How Do I Firmware Upgrade a 2GIG GC2e?
If your 2GIG GC2e Panel is connected with Alarm.com, then an update can be sent automatically. Or you can update manually using the Updater Tool or Cable. Learn to upgrade a GC2e.
Added:
How Do I Send a Cell Test for a 2GIG Edge?
You will send a Cell Test on a 2GIG Edge when activating new monitoring service. It may also be done to test cell signals. Learn how to perform a Cell Test on a 2GIG Edge.
Added:
How Do I Activate the 2GIG Edge System On Alarm.com?
Activating the 2GIG Edge for use with the Alarm.com platform will require that you provide the system's IMEI number to your monitoring provider. Learn to activate the 2GIG Edge.
Added:
What Happens if the 2GIG Edge Loses A/C Power?
There is a battery inside the 2GIG Edge that will keep the system running if A/C power loss occurs. If both are lost, then the system will power down. Learn about the 2GIG Edge.
Added:
Which Keypad Works w/ a 2GIG Edge?
The 2GIG Edge has two (2) keypads available. They are the 2GIG Edge Remote Keypad with touchscreen control and the 2GIG PAD1-345 Push-Button Keypad. Learn about 2GIG Edge Keypads.
Added:
Which Keypad Works w/ a PROA7PLUS?
The PROA7PLUS supports the Honeywell Home PROSIXLCDKP. And thanks to its PROWIFIZW Module, it also supports the PROWLTOUCH and PROWLTOUCHC Keypads. Learn about PROA7PLUS Keypads.
Added:
Which Keypad Works w/ a Resideo PROA7C?
The Resideo PROA7C can support the Honeywell Home PROSIXLCDKP. It can also support the PROWLTOUCH and PROWLTOUCHC if a WIFI card is added. Learn about the ProSeries Keypads.
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