Frequently Asked Questions

Does My 2GIG GC3 or GC3e Need a Cellular Communicator for Alarm Monitoring?
If you want to get a GC3 or GC3e System monitored, then you must add an Alarm.com Cellular Communicator. Learn about the communication options for the GC3 and GC3e.
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Why Is My Honeywell L7000 Restarting Again and Again?
A Honeywell LYNX Touch System that is repeatedly restarting usually indicates that the system's L5100-WIFI module is having trouble connecting to a network. Learn about the error.
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Why Does My 2GIG System Beep When I Arm Away?
By beeping after you Arm Away, your 2GIG System is letting you know that you need to exit the premises before the Exit Delay Countdown expires. Learn about Arming Away.
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Is the Honeywell T6 PRO Z-Wave Thermostat Compatible With the Honeywell VAM?
While Z-Wave devices are usually universally compatible with Z-Wave controllers, the Honeywell T6 PRO Z-Wave will not work with the VAM. Learn about the Honeywell VAM and T6 PRO.
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How Do I Reset a Smoke Detector on Alarm.com?
If you get a trouble condition for a smoke detector saying that the sensor is not reset, then you may need to clear the condition from the Alarm.com servers. Learn how to do this.
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What is the Lyric Lock Feature for the Honeywell Lyric Controller?
If Lyric Lock is enabled for your Lyric System, then you must have your alarm company provide you with a generated code to enter programming. Learn about the Lyric Lock feature.
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How Do I Create a Sensor Left Open Notification in Alarm.com?
Alarm.com will only let you make a Sensor Left Open Notification if you have at least one door/window contact enrolled. Learn how to create a Sensor Left Open Notification in ADC.
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Qolsys IQ Panel 2 Plus vs. DSC Iotega
We recommend the IQ Panel 2 Plus over the DSC Iotega because the Iotega does not allow for local end user programming. Learn why the IQ Panel 2 Plus is superior to the Iotega.
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How Do I Factory Default The Qolsys IQ Hardwire 16-F?
A factory default for the Qolsys IQ Hardwire 16-F should be performed before switching resistor modes or before using the device for the first time. Learn how to default the 16-F.
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How Do I Clear The Memory For The Qolsys IQ Hardwire 16-F?
Clearing the memory for the Qolsys IQ Hardwire 16-F is the same as performing a factory default for the device. Learn how to clear the memory for the IQ Hardwire 16-F.
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