Frequently Asked Questions

Which Honeywell Panels are Compatible w/ Alarm.com SEMs?
Alarm.com manufactures SEMs for Honeywell VISTA Systems. These are dual-path communicators that allow the VISTA Systems to connect with Alarm.com. Learn about Alarm.com SEMs.
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Why Does the Honeywell 6290W Have WIFI?
The Honeywell 6290W is a touchscreen keypad used with Honeywell VISTA systems. It provides a connection to WIFI for OTA firmware updates. Learn about the Honeywell 6290W.
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Does the Honeywell LTE-XA or LTE-XV Work On a Honeywell VISTA-21iP?
The Honeywell VISTA-21iP can support both the LTE-XA and the LTE-XV communicators once its internal IP communicator has been disabled. Learn about the LTE-XA and LTE-XV.
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How Do I Delete an External Keypad From a DSC Impassa?
Deleting a keypad from a DSC Impassa System involves accessing the associated keypad zone and clearing out the ID Number. Learn how to delete an keypad from a DSC Impassa.
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How Do I Upgrade the Z-Wave Firmware for My Qolsys IQ Panel 2 Plus?
By upgrading the Z-Wave firmware on your IQ Panel 2, you can use the Smart Start feature and improve the security of its automation network. Learn to upgrade IQ2+ Z-Wave firmware.
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What is the Smart Start Feature on the Qolsys IQ Panel 2 Plus?
By using the Smart Start feature on the Qolsys IQ Panel 2 Plus, you can enroll a smart home device by simply scanning its QR code. Learn about the IQ Panel 2 Smart Start feature.
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How Many Z-Wave Devices are Supported on the 2GIG GC3/GC3e?
You can pair up to 232 Z-Wave devices with a GC3 or GC3e System. But only the first 122 Z-Wave devices will be pushed to Alarm.com. Learn about Z-Wave on the GC3 and GC3e.
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How Many Z-Wave Devices are Supported on the 2GIG GC2/GC2e?
A 2GIG GC2 or 2GIG GC2e System is able to support up to 232 Z-Wave devices. The Alarm.com limit for Z-Wave devices is smaller. Learn about Z-Wave on the 2GIG GC2 and GC2e.
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How Do I Adjust Z-Wave Device Limits On My Qolsys IQ Panel 2 Plus?
The Z-Wave device limits on an IQ Panel 2 Plus can be adjusted within Installer/Dealer Programming for the system. They are set to the maximum by default. Learn about the IQ2+.
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What is the Alarm.com Limit for Z-Wave Devices?
A panel can only push up to 122 unique Z-Wave devices to the Alarm.com servers. Any Z-Wave device above that limit will only be supported for local control. Learn about Alarm.com.
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