Frequently Asked Questions

What Is the Tamper On My Alarm System For?
The tamper switch is a very important feature on an alarm system. This feature tells the system to produce an instant alarm if someone tries to physically break into the panel while the system is armed. This prevents an intruder from powering down the panel. Learn more about tamper switches.
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How Do I Put the 2GIG GC2 Into Learn Mode?
Learn mode for the 2GIG GC2 is accessed through the system configurations menu. This mode is used to auto-enroll wireless sensors with the GC2 panel. By activating a sensor while the panel is in this mode, it can be learned-in automatically. Discover more about learn mode for a 2GIG GC2.
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How Do I Use the Microphone on the IPCAM-WO?
A microphone is not included on the IPCAM-WO Total Connect Camera. There is also no way to add a microphone to the device. In other words, the device has no audio recording capabilities. However, other Honeywell Cameras, like the outdoor Lyric OC1 can record audio. Learn more about TC Cameras.
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How Does a Door/Window Alarm Sensor Actually Work?
Most door and window sensors work in the same manner. These devices consist of both a sensor and a magnet. When the door or window opens, the magnet will become separated from the sensor. This will cause the sensor to send a signal to the security system. Learn more about door and window sensors.
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Are Glass Break Sensors Effective?
Glass break sensors are very effective in detecting the sound of breaking glass. These devices are very reliable when it comes to monitoring windows and protective glass casings. The dual-frequency detection process also prevents false alarms. Learn more about glass break sensors and how they work.
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Honeywell L5210 vs Qolsys IQ Panel 2
The Honeywell L5210 and the Qolsys IQ Panel 2 are both wireless all-in-one alarm systems. Both are great panels that offer easy user accessibility. But the Qolsys IQ Panel 2 is the more robust of the two systems, and it provides more capabilities out of the box. Learn more about these two panels.
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What Is a Monitored Alarm System?
Any alarm system that receives active monitoring service is said to be a "monitored system". This is true whether the monitoring plan includes central station monitoring or self-monitoring only. The benefit of a monitored system is that it can send outbound signals. Learn more about alarm systems.
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Honeywell 5800MINI vs Honeywell 5819WHS
The 5800MINI and the 5819WHS are both sensors from the Honeywell 5800 Series. The 5819WHS can function as a shock sensor, wireless transmitter and alarm contact. The 5800MINI can only be used as a door and window sensor, but it is more compact than the 5819WHS. Learn more about these devices.
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How Does a Glass Break Sensor Work?
A glass break sensor actively listens for the sound of breaking glass. These security devices will activate upon hearing the low-pitch "thud" of an object striking against glass, while simultaneously hearing the high-pitch "shattering" of the glass itself. Learn more about glass break sensors.
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Honeywell 5800MINI vs Honeywell 5814
Two wireless surface-mount door and window contacts from Honeywell are the 5800MINI and the 5814. Both sensors communicate at a wireless frequency of 345 MHz, making them compatible with the same systems. However, the 5800MINI has a farther range than the 5814. Learn more about these sensors.
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