Frequently Asked Questions

How Do I Assign a Prox Tag to a User on the IQ Panel 5?
Learn how to add and assign a Prox Tag to a user code on the IQ Panel 5 using a secondary keypad with a built-in Prox reader for fast, quick disarming.
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How Do I Open the System Test Menu on the IQ5 NS System?
Learn how to open the System Tests menu on the IQ5 NS through the IQ Installer app to see every diagnostic test for your entire home security alarm system.
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How Do I Open the System Test Menu on the IQ5 Hub System?
Learn how to open the System Tests menu on the IQ5 Hub through Advanced Settings and see every single available diagnostic test on your entire alarm panel.
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How Do I Open the System Test Menu on the IQ Panel 5 System?
Learn how to open the System Tests menu on the IQ Panel 5 through Advanced Settings and see every diagnostic test available on your entire alarm panel.
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How Do I Arm or Disarm a Partition on the IQ5 NS System?
Learn how to arm or disarm a partition on the IQ5 NS using a paired keypad, a keyfob, or the Alarm.com app, since the panel itself has no screen at all.
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How Do I Arm or Disarm a Partition on the IQ5 Hub System?
Learn how to arm or disarm a single partition on the IQ5 Hub using the page indicator, a user code, or the Alarm.com app on your own personal smartphone.
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How Do I Arm or Disarm a Partition on the IQ Panel 5 System?
Learn how to arm or disarm a single partition on the IQ Panel 5 using the page indicator, a user code, or the Alarm.com app on your own personal smartphone.
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How Do I Assign a Code to a Partition on the IQ5 NS Panel?
Learn how to assign a user code to one, multiple, or all partitions on the IQ5 NS through the IQ Installer app's User Management and access table now.
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How Do I Assign a Code to a Partition on the IQ5 Hub Panel?
Learn how to assign a user code to one, multiple, or all partitions on the IQ5 Hub through User Management and the panel's own access level table now.
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How Do I Assign a Code to a Partition on the IQ Panel 5?
Learn how to assign a user code to one, multiple, or all partitions on the IQ Panel 5 through User Management and the panel's own access level table now.
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