Frequently Asked Questions

Can The Qolsys IQ Hardwire 16-F Support End Of Line Resistor Learning?
Qolsys IQ Hardwire 16-F modules produced in week 40 of 2019 and beyond support EOLR learning for resistor values from 1k to 10k. Learn more about the Qolsys IQ Hardwire 16-F.
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Can The 2-Wire Smoke Zone On The Qolsys IQ Hardwire 16-F Support One-Go-All-Go?
It is not possible to use a power reversing relay with the 2-wire smoke detector zone on the IQ Hardwire 16-F to support one-go-all-go. Learn more about the IQ Hardwire 16-F.
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How Do I Transfer an Alarm.com Account to Alarm Grid From a Different Alarm Dealer?
If your old monitoring company is going out of business or is being dropped by Alarm.com, then you can transfer your current Alarm.com account to Alarm Grid. Learn more about ADC.
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How Do I Disable the Internal IP Communicator on a VISTA-21iP?
The most common reason to disable the IP communicator for a VISTA-21iP is because you are adding an external cellular or dual-path module. Learn about the Honeywell VISTA-21iP.
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Do I Need a SIM Card for a Qolsys IQ Panel 2 Plus?
The Qolsys IQ Panel 2 Plus comes with a built-in LTE communicator, and no SIM card needs to be added. Learn about the IQ Panel 2 Plus and how to activate it for monitoring service.
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Can I Use My Honeywell L3000 w/o Alarm Monitoring?
If you use a Honeywell L3000 without monitoring service, then it will only be able to operate as a local sounder. Learn about the Honeywell L3000 Security System.
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Is the Output Voltage of a Home Alarm System Dangerous?
Home security systems are low-voltage. You are highly unlikely to injure yourself working on one. But you must be careful not to damage the equipment. Learn about alarm systems.
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What Type of Window Contacts Work w/ a Honeywell VISTA-20P Alarm System?
A Honeywell VISTA-20P can support hardwired window contacts right out of the box. A wireless receiver is needed for wireless contacts. Learn about the Honeywell VISTA-20P.
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Is the Honeywell Lyric Compatible w/ Alexa?
If you have Total Connect 2.0, then you can set up Amazon Alexa to control your Lyric System. Learn how the Honeywell Lyric Controller is compatible with Amazon Alexa.
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Can I Use a Honeywell Wireless CO Detector w/o an Alarm System?
A Honeywell Wireless CO Detector can still activate its internal sounder if it detects carbon monoxide while it isn't enrolled with a system. Learn about Honeywell CO Detectors.
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