Frequently Asked Questions

Can I Use Motion Sensors on a DSC Impassa?
Wireless motions that operate at 433 MHz will work with the DSC Impassa. Hardwired motions can also be used with a converter. Find out which motions will work with a DSC Impassa.
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How Do I Get Power to a DSC Impassa?
A DSC Impassa receives power from a plug-in AC transformer and a backup battery. A 2-conductor wire connects the transformer and the panel. Learn how to power a DSC Impassa.
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Can I Use Door/Window Sensors on a DSC Impassa?
The DSC Impassa supports wireless door and window sensors that operate at 433 MHz. It can also use hardwired contacts with a converter. Learn more about the DSC Impassa.
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How do I add/remove text/email alerts in Total Connect?
Log into Total Connect 2.0 from a computer browser or the app. Go to Notifications > List. Enable or disable events as desired. Learn to control text/email alerts in Total Connect!
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How Many Wireless Zones Are On a DSC Impassa?
The DSC Impassa provides support for 64 wireless zones. The system is designed to work with legacy DSC 433 MHz Sensors. Learn more about the DSC Impassa Alarm System.
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Will a DSC Impassa Work w/ Apple HomeKit?
A DSC Impassa cannot be set up to work with Apple Homekit. Apple has not made HomeKit compatible with Alarm.com. Learn more about the DSC Impassa and Apple Homekit.
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Will a DSC Impassa Work w/o a Phone Line?
If a DSC Impassa has an active cellular connection, it can receive monitoring service without a phone line. Find out how to provide monitoring for a DSC Impassa System.
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What Happens to a DSC Impassa When the Internet Goes Down?
An internet outage will not affect a DSC Impassa. The system can only use a cellular connection or a phone line connection. Learn more about the DSC Impassa Alarm System.
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How Do I Add an External Keypad to a DSC Impassa?
A keypad can be added to an Impassa by activating the keypad's enrollment function while the panel is in its wireless enrollment mode Learn how to add a keypad to an Impassa.
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Does a DSC Impassa Chime When Doors are Opened?
A DSC Impassa can chime when entry/exit doors are opened. The chime function must be enabled on the system. Learn more about the chime function on the DSC Impassa System.
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