Frequently Asked Questions

How Do I Arm the IQ5 Hub Security System With a Keyfob?
Learn how to arm the IQ5 Hub with a keyfob. Enroll a PowerG keyfob as a sensor, then press the Away or Stay button to arm the system without the touchscreen.
Added:

How Do I Arm the IQ Panel 5 Security System With a Keyfob?
Learn how to arm the IQ Panel 5 with a keyfob. Enroll a PowerG keyfob as a sensor, then press the Away or Stay button to arm the system without the touchscreen.
Added:

How Do I Connect the IQ5 NS Panel to My Home WIFI Network?
Learn how to connect the IQ5 NS to your home WIFI using the IQ Installer app. Select your network from the available list and type your password to connect.
Added:

How Do I Add and Control Z-Wave Lights With the IQ5 NS?
Learn how to add and control Z-Wave lights with the IQ5 NS. Enroll light modules using the IQ Installer app, then control them through the Alarm.com mobile app.
Added:

How Do I Delete a Sensor on the IQ5 NS Security System?
Delete a sensor from the IQ5 NS by opening the IQ Installer app, navigating to Installation, then Devices, Security Sensors, and selecting Delete Sensor.
Added:

How Do I Add a Garage Door Controller to the IQ5 NS Panel?
Add a Z-Wave garage door controller to the IQ5 NS by opening the IQ Installer app, navigating to Devices, then Automation Devices, and selecting Add Device.
Added:

What Does Bypassing a Zone Do on the IQ5 NS Security System?
Bypassing a zone on the IQ5 NS removes a sensor from protection for one arming cycle. A bypassed zone will not sound an alarm if it is tripped while armed.
Added:

Does the IQ5 NS Have Disarm Photos Like Other IQ Panels?
The IQ5 NS has no built-in camera and does not support disarm photos. For disarm photo capture, the IQ Panel 5 and IQ5 Hub both include a built-in 13 MP camera.
Added:

What Is Two-Way Voice on the IQ5 NS Alarm Security System?
Two-Way Voice on the Qolsys IQ5 NS uses the panel built-in microphone and speakers to connect you live with your monitoring station when an alarm triggers.
Added:

How Do I Find the Default Installer Code on the IQ Panel 5?
Learn how to find the default Installer Code on the IQ Panel 5. The default Installer Code is 1111 and is used to access installation and programming menus.
Added: