Frequently Asked Questions

How Do I Update My Tuxedo Touch's Firmware?
To update the Tuxedo Touch firmware, download the update files, transfer them to an SD card and insert the SD card into the Tuxedo Touch. Find out how to update a Tuxedo Touch.
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How Do I Get My System to Text Me when a Gate is Opened?
If your system is set up with an interactive service, you can receive text alerts when a sensor is activated. Find out how to get your system set up with an interactive service.
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Are 2GIG's Smoke Detectors Compatible w/ Google Home?
2GIG Smoke Detectors will work with Google Home as long as the system they are used with is connected with Alarm.com. Find out how to use a 2GIG Smoke Detector with Google Home.
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Are Qolsys Smoke Detectors Compatible w/ Google Home?
A Qolsys Smoke Detector will work with Google Home as long as the system is connected with Alarm.com. Find out how to use a Qolsys Smoke Detector with a Google Home device.
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How Do I Program the Honeywell 5806W3 to the Lyric Security System?
The Lyric Controller has a wireless enrollment mode for learning-in wireless sensors like the 5806W3 Smoke Detector. Find out how to enroll this device with the Lyric Controller.
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How Do I Program the Honeywell 5800COMBO to the L7000?
The 5800COMBO is programmed with two zones on an L7000. One zone is for smoke and heat detection, and the other is for CO detection. Find out how to use a 5800COMBO with an L7000.
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How Do I Default a Honeywell SiXCT?
Honeywell SiX Series Sensors, like the SiXCT, can be defaulted so that they can be learned in with a new Lyric System. Find out how to default a Honeywell SiXCT Contact.
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How Do I Program the Honeywell 5806W3 to the L7000?
The 5806W3 can be enrolled with an L7000 by putting the panel into its enrollment mode and then activating the test button on the 5806W3 three times. Learn more about the 5806W3.
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How Do I Remove a Z-Wave Device from an Interlogix Simon XT?
If the inclusion function on a Z-Wave device is activated while a Simon XT is in exclusion mode, the device will be deleted. Find out how to remove Z-Wave devices from a Simon XT.
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How Do I Get Remote Access to a Qolsys IQ Panel 2?
A user can gain remote access to a Qolsys IQ Panel 2 by using the Alarm.com interactive service. This requires a cellular monitoring plan. Learn more about the IQ Panel 2.
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