Frequently Asked Questions

How Does a Recessed Door Contact Work?
A recessed door contact is inserted into the door and its frame so that it not visible from the outside. It works using a sensor and magnet. Learn about recessed door contacts.
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How Many Z-Wave Devices can be in a Total Connect 2.0 Scene?
Up to 10 Z-Wave devices can be included in a Total Connect 2.0 scene. A user can also create additional scenes for other Z-Wave devices. Learn more about smart home automation.
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Does the 5800PIR-RES Have a Camera or is it Just a Motion Detector?
The 5800PIR-RES is strictly a motion sensor, and it does not have a built-in camera. It will alert the security system upon detecting motion. Learn about the 5800PIR-RES.
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What is a Partition?
A partition is a separate section of an alarm system that can be controlled independently from other areas of the system. Learn how using partitions can benefit your system.
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How Do I Reset the Fire Alarm on My Security System?
In most cases, disarming the system twice will reset the fire alarm and clear the display. The smoke detector must be free of smoke when doing this. Learn to reset the fire alarm.
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What is the Range on a Qolsys Plus Security System?
The Qolsys IQ Panel 2 Plus System can use PowerG Sensors with a range of up to 2k feet. This can be extended using a wireless repeater. Find out the range of the IQ Panel 2 Plus.
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How Do I Reset a DSC Impassa to Factory Defaults?
Resetting a DSC Impassa to its factory defaults will clear any zones that have been programmed. It will also reset all codes to their defaults. Learn how to factory reset a DSC Impassa.
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How Do I Set a Tuxedo Touch WIFI as a Secondary Z-Wave Controller to Another Tuxedo Touch?
Setting a Tuxedo Touch WIFI as a secondary controller will give it access to all of the Z-Wave devices of the primary controller. Learn to set a Tuxedo as a secondary controller.
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Can I Utilize Scene Control w/o Opening the Alarm.com App?
Smart scenes can be activated from the Alarm.com website. The user will still need to provide their Alarm.com account info. Learn how to utilize scene control from the ADC site.
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How Do I Perform a Z-Wave Device Name Sync on a Tuxedo Touch WIFI?
A Z-Wave device name sync for a Tuxedo Touch WIFI will sync device names when the Tuxedo is a secondary controller to another Tuxedo Touch. Learn how to perform a name sync.
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