Frequently Asked Questions

Do Cats Set Off Motion Detectors?
Animals can activate motions if they are able to get in their direct field of view. This is usually the result of a poor installation. Learn more about pet-immune motion sensors.
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How Much Does it Cost to Install an Alarm System in a House on Average?
It doesn't have to cost anything to install an alarm system. If you use a desk mount, then the process will require no tools and no drilling. Learn the costs of alarm monitoring.
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How Do I Enable Disarm Image Notifications on the IQ Panel 2?
Enable the Qolsys IQ Panel 2 disarm images to be sent via email or text from the Rules section of the Automation card in the customer's home screen. Learn to enable disarm images.
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How Do I Reset My Alarm System?
Power resetting an alarm system involves powering down the panel by disconnecting the battery and transformer and then powering it back on. Learn how to power reset your system.
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How Do You Delete a Honeywell Wireless Device?
First, enter zone programming. Next, set the zone type to "Not Used". Finally, confirm you want to delete the zone. Learn how to delete a wireless device from the system.
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Should I Arm My System with My Installer Code?
Arming your system with the installer code is never a good idea. An intruder will be able to use that code to disarm the system. Learn more about system codes and how they work.
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Can I Get an Alarm System w/ Bad Credit?
If you purchase an alarm system outright, then there will be no need for a credit check. But people with poor credit may be denied financing. Learn more about our financing plans.
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How Loud is the Interlogix Simon XTi or XTi-5 Siren?
The sirens inside of the Simon XTi and XTi-5 Systems are both rated at 85 dB. If a user needs a louder siren, a wired siren can be used. Learn about the XTi and XTi-5 Sirens.
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Do Wireless Security Cameras Need Power?
Just like any electrical devices, security cameras need some type of power. There are multiple ways this power can be provided. Learn more about security cameras.
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How Do I Un-Bypass A Bypassed Zone On a Honeywell System?
Learn how to un-bypass a bypassed zone on a Honeywell system
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