Frequently Asked Questions

Can I Get a Composite Door & Frame w/ Pre-Installed Alarm Contacts?
Some types of Andersen Doors come with built-in 345 MHz sensors for compatible alarm systems. Andersen calls these VeriLock Sensors. Learn about Andersen Security Doors.
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Can I Get a Composite Window & Frame w/ Pre-Installed Alarm Contacts?
Certain Andersen Windows have built-in sensors that can be used with compatible systems. These are known as VeriLock Sensors. Learn about Andersen Windows and VeriLock Sensors.
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Which Andersen Windows Have Built-in Security Sensors?
Certain models of Andersen Windows have built-in wireless 345 MHz sensors that allow them to interface with compatible Honeywell Security Systems. Learn about Andersen Windows.
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Can I Use a Qolsys IQ Panel 2 w/ a Service Other than Alarm.com?
Alarm.com is the exclusive monitoring and automation service for use with the Qolsys IQ Panel 2. You cannot use a different service. Learn about the IQ2 and Alarm.com.
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Is the Nest Thermostat Compatible w/ the Qolsys IQ Panel 2?
There is no way to integrate a Nest Thermostat with the IQ Panel 2 and control the thermostat from the panel. But you can control the Nest from Alarm.com. Learn about Google Nest.
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What is the Difference Between Honeywell and ADEMCO?
Honeywell and ADEMCO both largely refer to the same equipment. ADEMCO was the original name for Honeywell, which later became Resideo. Learn about Honeywell and ADEMCO.
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How Do I Activate a System for Monitoring with Alarm Grid?
There are many things you can do as an end user to make sure that your activation goes as smoothly as possible. Learn how to activate a system for alarm monitoring service.
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Where Should I Install the Alarm Sensor On My Sliding Door?
With sliding doors, the same principle applies. Place the magnet on the moving portion of the door, and position the sensor on the frame. Learn where to install your door sensor.
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4208U Vs. 4208SN
The 4208U and the 4208SN are both 8-Zone hardwire expansion modules with some differences between them. Read on to learn about these two polling loop expansion modules.
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What Battery Goes in a Honeywell 5800 Series Motion Sensor?
Most Honeywell 5800 Series Motion Sensors use lithium CR123A batteries. There are also some that use AA batteries. Learn about Honeywell 5800 Series Motion Sensors.
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