Frequently Asked Questions

How Do I Power Down My PROA7 Security System?
To power down the Honeywell Home PROA7 system, first, open the system and disconnect the battery. AC power will be disconnected in one of two ways. Keep reading.
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Why Does My Honeywell Lyric Security Panel Reset Often?
A Lyric Controller can reset for several reasons. Power wiring, an old worn-out battery, or WIFI issues can cause unexpected resets. Keep reading to learn more.
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How Do I Add GD00Z-8-GC Garage CNTRL to ProA7/ProA7Plus?
Note the DSK Pin, then mount the hardware. Put the panel into inclusion mode then press the Link button on the GD00Z-8-GC. Enter the Pin when prompted by the panel. Learn more.
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How Do I Wire the LTEM-PA or LTEM-PV To Share Panel Power?
For the LTEM-PA / LTEM-PV to receive power from the panel, the LTEM-Px transformer must be replaced with a connection to the panel's auxiliary power. Learn to power the radio.
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How Do I Integrate a LiftMaster MyQ Garage Door to a Qolsys IQ Panel 2 Plus?
Follow the steps to install the LiftMaster MyQ Garage Door Controller and integrate it with Alarm.com. Be sure the Garage Door & Gate Control feature is enabled. Keep reading!
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How Do I Upgrade My 2GIG Edge Panel's Firmware?
The 2GIG Edge can be updated using a USB drive, or over-the-air (OTA) via Alarm.com. OTA updates via WIFI are free and updates via cellular incur a small charge. Learn more!
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How Do I Install a Resideo LTEM-PA or LTEM-PV to a Honeywell VISTA-20P?
An LTEM-PA or LTEM-PV installs to a VISTA-20P through the keypad bus. Attach the included wiring harness to the radio, connect the other end to terminals 4, 6, and 7. Learn more.
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How Do I Update the Firmware On My 2GIG GC3?
Download the update files to the root directory of a USB drive. Plug the drive into the port on top of the GC3 panel. When prompted, press Update and enter a proper code. Read on.
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How Do I Enroll an Image Sensor With a 2GIG GC3e
Image Sensors enroll into a wireless zone on a 2GIG GC3e. They use a unique Equipment Code. Once enrolled rules are downloaded from Alarm.com. Learn about image sensors and a GC3e.
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How Do I Add a Duress Code Using the Alarm.com Customer App?
Alarm.com allows users to configure a Duress Code using the Alarm.com customer app. When a user disarms using the Duress Code, a silent alert is sent to monitoring. Learn more.
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