Frequently Asked Questions

Can I Use a Honeywell 5828 With a 2GIG GC2e?
The GC2e cannot support bi-directional Honeywell 5800 Series devices like the Honeywell 5828. Other keypad options are available. Learn about the Honeywell 5828.
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How Do I Enable ADC Video Doorbell Notifications to Qolsys IQ Panel 2?
Qolsys IQ Panel 2 users who use a SkyBell device can have the panel display device activity. Learn how to set up Alarm.com Doorbell Notifications on a Qolsys IQ Panel 2.
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Can I Use a DSC TL880LEAT N Communicator w/o Alarm.com?
The DSC TL880LEAT is a dual-path AT&T LTE and IP communicator that sends signals through Alarm.com. It must be used with Alarm.com. Learn about the DSC TL880LEAT N.
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Can I Use a DSC TL880LTVZ N Communicator w/o Alarm.com?
The DSC TL880LTVZ N is designed to connect with the Alarm.com servers. You must have a monitoring plan with access to Alarm.com to use this module. Learn about the DSC TL880LTVZ N.
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Which Wires Do I Use for My Siren?
A dual-tone siren will have three (3) wires, but you only use two (2) of them when connecting the siren. The other is left disconnected. Learn which wires to use for a siren.
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How Do I Program a Key Fob Into a 2GIG GC2e?
Question 3 (Q3) of the 2GIG GC2e System Configuration Menu is used for enrolling key fob devices. Up to eight (8) key fobs can be added. Learn how to program a key fob for a GC2e.
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How Do I Program a Key Fob Into a 2GIG GC3e?
The 2GIG GC3e has a Key Fobs Menu for enrolling new key fob devices. Up to 32 key fobs can be enrolled with the panel. Learn how to pair a key fob with a 2GIG GC3e.
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How Do I Add or Change User Codes on a 2GIG GC3e?
The 2GIG GC3e Security System allows you to program up to 100 different user codes. A duress code can also be programmed. Learn how to add or change GC3e user codes.
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How Do I Pair a Z-Wave Device to the 2GIG GC3e?
The 2GIG GC3e has an integrated Z-Wave Plus controller. This allows you to build an automation network around the system. Learn how to pair a Z-Wave device with a 2GIG GC3e.
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How Do I Program a Zone to a 2GIG GC3e?
The 2GIG GC3e allows you to auto-enroll compatible wireless sensors. This is a very important part of setting up a new system. Learn how to program 2GIG GC3e zones.
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