Frequently Asked Questions

What Are the Arming Options on the Qolsys IQ Panel 5 System?
The IQ Panel 5 offers Arm Stay, Arm Away, bypass, entry delay, and exit sound options. Access arming from the touchscreen, with a keyfob, or the Alarm.com app.
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How Do I Run a Z-Wave Communication Test on IQ Panel 5?
Run a Z-Wave test on the IQ Panel 5 by going to Settings, Advanced Settings, entering code 1111, then selecting System Tests and Z-Wave Tests to check devices.
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How Many Z-Wave Thermostats Can the Qolsys IQ Panel 5 Support?
The Qolsys IQ Panel 5 supports up to 40 Z-Wave thermostats. This limit is configurable in Z-Wave settings. Control thermostats from the panel or Alarm.com app.
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How Do I Clear Messages From the IQ Panel 5 Message Center?
To clear messages from the IQ Panel 5 Message Center, touch the message icon, select a message, and touch OK. Use Acknowledge All to clear all messages at once.
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How Do I Run a WIFI Test on an IQ Panel 5 Alarm System?
Run a WIFI test on the IQ Panel 5 by swiping down, touching Settings, Advanced Settings, entering code 1111, then System Tests. Touch WIFI Test and press Run.
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How Do I Add a New User Code for the IQ Panel 5 System?
Add a new user code on the IQ Panel 5 by swiping down for Settings, touching Advanced Settings, entering your Master code 1234, and selecting User Management.
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How Do I Pair A Phone for Bluetooth Disarming On The IQ5?
Pair a phone for touchless disarming on the IQ Panel 5 by going to Settings, Advanced Settings, enter code 1234, then Bluetooth Devices and select Add Device.
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How Do I Disarm the IQ Panel 5 Home Security Alarm System?
Disarm the IQ Panel 5 by touching the disarm icon on the screen and entering your user code. You can also disarm remotely with the Alarm.com app or Bluetooth.
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How Do I Delete a Sensor on the IQ5 Hub Security System?
Delete a sensor from the IQ5 Hub by swiping down, selecting Settings, entering code 1111, then navigating to Devices, Security Sensors, and Delete/Replace.
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How Do I Add a New Sensor to the IQ5 Hub Security System?
Add a sensor to the IQ5 Hub by swiping down from the home screen, selecting Settings, entering the Installer Code 1111, then going to Security Sensors.
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