Frequently Asked Questions

How Do I Rename A Z-Wave device on a PROA7 or PROA7PLUS?
On a PROA7 or PROA7PLUS, you can rename your enrolled Z-Wave devices in the "Devices" menu. Let us show you how to rename them and make them easier to identify.
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Can I Use WIFI As Primary And Cell As Backup On A Qolsys IQ Panel 4?
A Qolsys IQ Panel 4 with a connection to WIFI will always send all signals to Alarm.com using both WIFI and Cellular. Keep reading to learn more about the IQ4.
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Do I Need An Internet Connection To Use A Qolsys IQ Panel 4?
An internet connection is not required to use an IQ Panel 4. The panel has a built-in cellular module. Let us show you how the panel operates with no internet.
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Why Does My Burglary Zone Say It's Open When It's Closed?
Burglary zones show faults when the circuit no longer reads normal. There are many possible causes. Learn how to troubleshoot to find the cause of your fault.
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How Do You Disable "Arm Stay-No Delay" on an IQ Panel 4?
On an IQ panel 4, disable Arm Stay-No Delay in Installers programming. Do this to provide an exit delay when arming stay. Keep reading to find out more.
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How Do I Set The Duress Code On My Qolsys IQ Panel 4?
To set the duress code on an IQ Panel 4, you must access the master code menu. There you edit the existing duress code. Come, learn how to add your duress code.
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Does The Qolsys IQ Panel 4 Support Instant Arming?
The Qolsys IQ Panel 4 allows you to remove the entry delay when arming stay. This is referred to as Instant Arming. Come and learn how to arm instant on an IQ4.
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What Happens To Qolsys IQ Panel 4 When Internet Goes Down?
When the internet connected to a Qolsys IQ Panel 4 goes down, the panel will continue to communicate over the cellular connection. Read on to learn how.
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How Do I Get AC Power To The Qolsys IQ Panel 4?
You can provide AC power to the Qolsys IQ4 in two ways. Use the barrel jack connector, or connect wires to the terminals on the backplate. Let us show you how.
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What Is Local Alarm Mode on a PROA7 or PROA7PLUS?
Local alarm mode on a PROA7 or PROA7PLUS, allows you to setup the panel without dealing with connection errors. Come and learn, as we dig into the details.
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