Frequently Asked Questions

Why Is My Qolsys IQ Panel 4 Showing A Blank Screen?
The Qolsys IQ Panel 4 screen can go black by a setting, a manual button press, or loss of power. Learn how to decipher why your IQ Panel 4 screen is blank.
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How Many Protection Zones Does A Qolsys IQ Panel 4 Have?
The IQ Panel 4 supports up to 128 zones. These zones can include a mixture of legacy RF sensors and PowerG sensors. Learn more as we discuss zone number limits.
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How Do I Enable the Panel Glass Break on an IQ Panel 4?
You must access the Installer or Dealer Settings to enable or disable the Panel Glass Break detector. Keep reading to learn how to enable the panel glass break.
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How Do I Perform Tests on The Qolsys IQ Panel 4 Panel?
The Qolsys IQ Panel 4 allows you to test many aspects of the panel. Do these in the system tests menu. Learn as we detail each, and show you how to use them.
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How Do I Check Cellular Signal Strength on a Qolsys IQ Panel 4?
On an IQ Panel 4, you can check the AT&T or Verizon signal strength, in the about menu with a valid code. Come, let us show you how to view this signal rating.
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What Are The Internet Requirements For an Alarm System?
The internet requirements for an alarm system will depend on the system used and the features desired. Read on to learn the do's and don'ts of alarm internet.
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How Do I Rename A Z-Wave device on a PROA7 or PROA7PLUS?
On a PROA7 or PROA7PLUS, you can rename your enrolled Z-Wave devices in the "Devices" menu. Let us show you how to rename them and make them easier to identify.
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Can I Use WIFI As Primary And Cell As Backup On A Qolsys IQ Panel 4?
A Qolsys IQ Panel 4 with a connection to WIFI will always send all signals to Alarm.com using both WIFI and Cellular. Keep reading to learn more about the IQ4.
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Do I Need An Internet Connection To Use A Qolsys IQ Panel 4?
An internet connection is not required to use an IQ Panel 4. The panel has a built-in cellular module. Let us show you how the panel operates with no internet.
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Why Does My Burglary Zone Say It's Open When It's Closed?
Burglary zones show faults when the circuit no longer reads normal. There are many possible causes. Learn how to troubleshoot to find the cause of your fault.
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