Frequently Asked Questions
Do Motion Sensors Work in the Dark?
Passive infrared motion sensors work by detecting changes in infrared energy. This allows them to work in the dark, Learn more about motion detection sensors and how they work.
What Does a Burglar Alarm Do?
A burglar alarm is one of the three main types of alarms that can occur on a system. It means that there is some type of intrusion. Learn more about burglar alarms.
How Often Should Alarm Panel Batteries be Replaced?
As a general guideline, alarm panel batteries should be replaced about every five years. This will keep the system running during a power outage. Learn all about alarm batteries.
What Exactly is a Duress Code and a Verbal Duress Code?
When a user enters in a duress code or provides a verbal duress password, the central station operator will know to send immediate dispatch. Learn more about duress codes.
What Does a Home Security System Do?
Some functions of a home security system include sending alerts to an end user or to a central station and serving as a hub for smart home devices. Learn more about alarm systems.
Why Won't My Honeywell Thermostat Connect to WIFI?
A Honeywell Thermostat won't connect to WIFI if the device is not compatible with WIFI or if there is a problem with the WIFI service. Learn how to use your Honeywell Thermostat.
How Do I Change the Battery in My DSC Impassa?
To change the battery in a DSC Impassa, the inside of the panel must be accessed. A screwdriver is needed to release the battery tab. Learn how to change the DSC Impassa battery.
Can I Make a DSC Impassa a Secondary Z-Wave Controller?
A DSC Impassa cannot be used as a secondary controller. This is because all Z-Wave smart home control for the system must done through Alarm.com. Learn more about the DSC Impassa.
How Do I Enroll a Schlage Z-Wave Lock on a Qolsys IQ Panel 2?
To enroll a Schlage Z-Wave Lock with a Qolsys IQ Panel 2, first clear the lock from the network. Then include the lock and test it. Learn how to pair a Schlage Z-Wave Lock.
Can I Use A 2GIG GC3 Without Alarm.com?
Yes, the 2GIG GC3 can be used without Alarm.com. This is called a "local" system. Local systems make noise but they do not report alarm activity off-site. Learn more about the GC3.
Passive infrared motion sensors work by detecting changes in infrared energy. This allows them to work in the dark, Learn more about motion detection sensors and how they work.
Added:
What Does a Burglar Alarm Do?
A burglar alarm is one of the three main types of alarms that can occur on a system. It means that there is some type of intrusion. Learn more about burglar alarms.
Added:
How Often Should Alarm Panel Batteries be Replaced?
As a general guideline, alarm panel batteries should be replaced about every five years. This will keep the system running during a power outage. Learn all about alarm batteries.
Added:
What Exactly is a Duress Code and a Verbal Duress Code?
When a user enters in a duress code or provides a verbal duress password, the central station operator will know to send immediate dispatch. Learn more about duress codes.
Added:
What Does a Home Security System Do?
Some functions of a home security system include sending alerts to an end user or to a central station and serving as a hub for smart home devices. Learn more about alarm systems.
Added:
Why Won't My Honeywell Thermostat Connect to WIFI?
A Honeywell Thermostat won't connect to WIFI if the device is not compatible with WIFI or if there is a problem with the WIFI service. Learn how to use your Honeywell Thermostat.
Added:
How Do I Change the Battery in My DSC Impassa?
To change the battery in a DSC Impassa, the inside of the panel must be accessed. A screwdriver is needed to release the battery tab. Learn how to change the DSC Impassa battery.
Added:
Can I Make a DSC Impassa a Secondary Z-Wave Controller?
A DSC Impassa cannot be used as a secondary controller. This is because all Z-Wave smart home control for the system must done through Alarm.com. Learn more about the DSC Impassa.
Added:
How Do I Enroll a Schlage Z-Wave Lock on a Qolsys IQ Panel 2?
To enroll a Schlage Z-Wave Lock with a Qolsys IQ Panel 2, first clear the lock from the network. Then include the lock and test it. Learn how to pair a Schlage Z-Wave Lock.
Added:
Can I Use A 2GIG GC3 Without Alarm.com?
Yes, the 2GIG GC3 can be used without Alarm.com. This is called a "local" system. Local systems make noise but they do not report alarm activity off-site. Learn more about the GC3.
Added: