Frequently Asked Questions

Will a DSC Impassa Work w/ a Phone Line?
By default, a DSC Impassa is designed to work with a phone line. But we recommend upgrading to cellular on the system to improve reliability. Learn more about the DSC Impassa.
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Does the Honeywell 5800C2W Work w/ the Lyric Controller?
The 5800C2W is a Honeywell 5800 Series Device. As such, it can be used with the Lyric Controller to support hardwired sensors. Learn more about the Honeywell 5800C2W.
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Can I Change the Volume of a Qolsys IQ Panel 2?
The volume for an IQ Panel 2 can be changed from within Advanced Settings. There are volume options for voices, chimes and media. Learn how to adjust the volume for an IQ Panel 2.
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Is there a Peripheral Keypad for the DSC Impassa?
DSC offers the WT5500 and the WTK5504 keypads for the Impassa. Up to four total keypads can be enrolled with a single DSC Impassa. Learn more about the Impassa and its keypads.
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How Many IQ Key Fob Devices can I add to Qolsys IQ Panel 2?
The IQ Panel 2 recognizes the IQ Fob as a regular sensor, and it is learned-in as such. Up to 128 IQ Fobs can be enrolled this way. Learn how to add an IQ Fob to the IQ Panel 2.
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How Do I Add a Key Fob to a DSC Impassa?
A key fob can be added to a DSC Impassa by putting the system in its wireless enrollment mode and then holding a button on the keyfob for three seconds. Learn how to add a key fob.
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How Do I Program a DSC WS4949 Key Fob to a DSC Impassa?
A WS4949 key fob is enrolled with a DSC Impassa by activating its wireless enrollment mode and then holding a button on the device for three seconds. Learn how to enroll a WS4949.
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How Do I Change the Date and Time on a Qolsys IQ Panel 2?
The date and time can be changed on a Qolsys IQ Panel 2 by accessing system Dealer Settings. The Dealer Code is required. Learn how to change the date and time for the system.
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How Do I Create an Additional Login for My Alarm.com Account?
Alarm.com supports an unlimited number of logins for each of their accounts. It is recommended that each user have their own login credentials. Learn to create an Alarm.com login.
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How do I install a Honeywell GSMX4G on my VISTA system?
Install the Honeywell GXMX4G to a Vista system by attaching the wiring harness to the GSMX, then connecting the wires to the ECP bus of the panel. Learn how to install the GSMX4G!
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