Frequently Asked Questions

Will Total Connect Work w/ an Interlogix Simon XT?
Total Connect is an interactive service platform that is used exclusively with Honeywell Alarm Systems. Since the Interlogix Simon XT is not manufactured by Honeywell, it cannot use the Total Connect service. But the Simon XT can use Alarm.com instead. Learn more about the Simon XT and Alarm.com.
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How Do I Add a Key Fob to an Interlogix Simon XT?
A key fob is enrolled with an Interlogix Simon XT through the System Programming Menu. With the system in its learn more, press and hold the top two buttons on the key fob. This will enroll it with the system. You must then adjust its settings. Learn more about using a key fob with a Simon XT.
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Can I Install an Interlogix Simon XT Myself and Still Get Monitoring?
As long as your Interlogix Simon XT System can send outbound signals, it will be able to get monitoring service. If the alarm panel was installed correctly, then an alarm monitoring company can monitor the system. Learn more about the Interlogix Simon XT and alarm monitoring service.
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How Do I Add a Wireless Zone to an Interlogix Simon XT?
Wireless zones for an Interlogix Simon XT are configured through the System Programming Menu. With the system in its learn mode, activate the sensor tamper to learn it in. Then configure the settings for that zone. Learn how to enroll a wireless sensor with an Interlogix Simon XT System.
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What Happens to an Interlogix Simon XT When Internet Goes Down?
The loss of internet does not impact an Interlogix Simon XT in any sort of way. This is because the Simon XT cannot use an IP connection. Instead, it must communicate using cellular service or a telephone connection. Learn more about the communication paths used with an Interlogix Simon XT.
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Can I Use More than One Keypad with an Interlogix Simon XT?
The Simon XT System can support up to four different touchscreen keypads. These devices will provide additional points of access for the Simon XT System. Additionally, these keypads can be used to control any programmed Z-Wave devices. Learn more about the Simon XT and external keypads.
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How Do I Enroll a Z-Wave Lock to My Interlogix Simon XT?
A Z-Wave lock can be enrolled with an Interlogix Simon XT by first putting the system into its inclusion mode. The inclusion function on the Z-Wave lock must then be activated. The panel should recognize the lock and enroll it with the system. Learn how to enroll a Z-Wave lock with a Simon XT.
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How Do I Connect an iPhone to an Interlogix Simon XT?
An iPhone can connect with an Interlogix Simon XT using the Alarm.com Mobile App. The user will need an active Alarm.com account. Alarm.com allows users to arm and disarm their system, check sensor status and control Z-Wave devices. Learn how to connect an iPhone with an Interlogix Simon XT.
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What's the Best Place to Install 5800COMBO Smoke/CO Detectors?
There are several great locations for 5800COMBO devices. We recommend placing at least one of these devices on each floor of a building. Some great locations include sleeping areas and central locations. But they should be placed away from any vents or ducts. Learn more about the 5800COMBO.
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Honeywell 5809 vs 2GIG SMKT2-345
The 5809 and the SMKT2-345 are both life-safety devices designed to alert people to the presence of a fire. The SMKT2-345 can sense smoke and high temperatures, while the 5809 can only sense high temperatures. They are also manufactured by different companies. Learn more about these two devices.
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