Frequently Asked Questions

Honeywell 5800MINI vs Honeywell 5818MNL
The 5800MINI and the 5818MNL are both wireless door and window contacts from the Honeywell 5800 Series. They both include a sensor and a magnet. Their biggest difference is that the 5800MINI is a surface-mount sensor, while the 5818MNL is a recessed sensor. Learn more about these two devices.
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Can I Use Vivint's Security Cameras w/o Service?
Vivint provides proprietary security cameras that are designed exclusively for use with Vivint service. If a user leaves Vivint, they will not be able to bring these cameras to another monitoring company. Vivint has blocked these cameras for takeover. Learn more about Vivint security cameras.
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How Do I Replace Batteries in Honeywell Door/Window Sensors?
Replacing the battery in a Honeywell door and window sensor is a simple process. First determine the type of battery that the sensor uses. Then remove the back cover and the old battery. Finally, insert the new battery into the sensor. Learn more about replacing batteries in a door sensor.
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Can Security Cameras Reduce Homeowner's Insurance?
Having alarm monitoring service can save homeowners a large amount of money in insurance costs. However, security cameras will generally not reduce insurance premiums. That being said, security cameras are still very useful for home security setups. Learn more about security cameras.
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How Does a Glass Break Detector Work?
Many people monitor windows and glass cases using glass break detectors. These devices work by listening for both the thud of an object striking against glass and the actual shattering of glass itself. Both sounds must be present for the device to activate. Learn more about glass break detectors.
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How Do I Upgrade My Alarm to Work on 4G?
Upgrading an alarm system to run 4G cellular communication requires replacing the panel's old 3G cellular communicator with a new 4G cellular communicator. The new communicator will then need to be registered with the alarm monitoring company. Learn more about upgrading an alarm system to 4G.
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What Is the Metlife Homeowner's Insurance Discount Given for Owning an Alarm System?
According to Metlife, a homeowner can expect a discount on their insurance premium of anywhere from 5% to 15% for owning an alarm system. However, this discount is dependent upon several different factors. Learn more about the insurance discounts offered by Metlife for owning an alarm system.
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What Is the American Family Insurance Homeowner's Insurance Discount Given for Owning an Alarm System?
American Family Insurance will offer a homeowner a 5% discount in home insurance for burglary coverage and another 5% discount for fire coverage. Their alarm system must be set up with a central monitoring station in order to receive these discounts. Learn more about AmFam Insurance discounts.
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How Do I Program a Z-Wave Lock into a Lyric Security System?
A Z-Wave lock can be enrolled with a Lyric Controller through the automation menu of the system. The enrollment process involves clearing the lock and the programming it with the system. The lock can then be installed and tested. Learn more about programming a Z-Wave lock with a Lyric Controller.
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What Does CDMA Stand For?
The term CDMA is an acronym that stands for Code-Division Multiple Access. It refers to the type of radio systems used in Verizon's 3G cellular network. CDMA communicators have largely been replaced by communicators that can access Verizon's 4G and LTE networks. Learn more about CDMA.
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