Frequently Asked Questions

How Do I Change the Volume of a DSC Impassa?
The volume menu on a DSC Impassa is accessed by pressing [*] [6] [Master Code]. The volume is then adjusted using the arrows. Find out how to adjust the volume on a DSC Impassa.
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Can a DSC Impassa be Self-Monitored?
It is possible to do self-monitoring with a DSC Impassa. The system will need to be connected with Alarm.com to make this possible. Learn how to self-monitor a DSC Impassa.
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How Do I Connect an Android to a DSC Impassa?
To control a DSC Impassa using an Android Phone, you must use the Alarm.com Mobile App. The app can be downloaded for free from the Google Play Store. Learn more about Alarm.com.
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Can I Set Up WIFI as Primary & GSM as backup on a DSC Impassa?
The DSC Impassa cannot use WIFI, but it can use cellular. This is fine, as cellular service is both plenty fast and reliable. Learn more about cellular monitoring for the Impassa.
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How Do I Connect an iPhone to a DSC Impassa?
A DSC Impassa that is connected with Alarm.com can be controlled using an iPhone. This is done with the Alarm.com Mobile App. Learn how to control a DSC Impassa with an iPhone.
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How Do I Add a DSC Impassa to My Local WIFI?
A DSC Impassa cannot connect with a WIFI network. Instead, we recommend using a cellular connection with the system. Learn about the possible communication paths for the Impassa.
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How Do I Connect a TG-1 Express to my Older Legacy Panel?
The Telguard TG-1 Express mounts near the panel. It connects to the power and phone terminals of the panel. Learn how to connect the TG-1 Express to a legacy panel.
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Can a DSC Impassa Do Home Automation w/o Monitoring?
It is impossible to do home automation on a DSC Impassa without monitoring service. Z-Wave control is built into the cellular communicator. Learn more about home automation.
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Is the DSC Impassa Compatible w/ Total Connect?
The DSC Impassa cannot function with Total Connect. However, it will work with Alarm.com, which is a very similar service. Learn more about the DSC Impassa and Alarm.com.
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Will Total Connect Work w/ a DSC Impassa?
A DSC Impassa cannot be used with Total Connect. The Total Connect service is for Honeywell Panels only. But the DSC Impassa can access Alarm.com. Learn more about Alarm.com.
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