Frequently Asked Questions

How Do I Add or Change User Codes on a 2GIG GC3e?
The 2GIG GC3e Security System allows you to program up to 100 different user codes. A duress code can also be programmed. Learn how to add or change GC3e user codes.
Added:

How Do I Pair a Z-Wave Device to the 2GIG GC3e?
The 2GIG GC3e has an integrated Z-Wave Plus controller. This allows you to build an automation network around the system. Learn how to pair a Z-Wave device with a 2GIG GC3e.
Added:

How Do I Program a Zone to a 2GIG GC3e?
The 2GIG GC3e allows you to auto-enroll compatible wireless sensors. This is a very important part of setting up a new system. Learn how to program 2GIG GC3e zones.
Added:

How Do I Power On the 2GIG GC3e?
The 2GIG GC3e receives primary power from a plug-in 14VDC 1.7A transformer. A battery pack serves as the backup power supply. Learn how to power a 2GIG GC3e System.
Added:

How Do I Add or Change User Codes on a 2GIG GC2e?
Adding and changing user codes on a 2GIG GC2e is very important when you are setting up the system for multiple users. Learn how to configure GC2e System user codes.
Added:

What are the Response Types on a 2GIG GC2 or GC2e?
There are many Response Types that you may encounter on a 2GIG GC2 or 2GIG GC2e. Each Response Type serves a different purpose. Learn about GC2 and GC2e Response Types.
Added:

How Do I Program a Zone to a 2GIG GC2e?
Sensors can be auto-enrolled to zones on the 2GIG GC2e. The panel follows a somewhat unique programming process. Learn how to program zones on the 2GIG GC2e System.
Added:

How Do I Pair a Z-Wave Device to the 2GIG GC2e?
The 2GIG GC2e has a built-in Z-Wave Plus controller for adding Z-Wave home automation devices. Learn how to pair a Z-Wave device with your 2GIG GC2e.
Added:

How Do I Power On the 2GIG GC2e?
Powering on the 2GIG GC2e is one of the first things you will do when setting up the system. This can be done without opening the panel. Learn how to power the GC2e.
Added:

How Do I Install the Cell Module in a 2GIG GC2e?
Installing a cellular communicator for a 2GIG GC2e will require opening up the panel and plugging the module into the appropriate slot. Learn how to install a GC2e Cell Module.
Added: