Frequently Asked Questions

How Do I Batch Enroll Users via Total Connect 2.0?
Total Connect 2.0 has a special feature that allows you to add multiple new users at once by using an Excel document. Learn how to batch enroll users in Total Connect 2.0.
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How Do I Change the Font Type and Size for TC2 On My Android Device?
If you change the font type and size for your Android device, then the change will also be applied within Total Connect 2.0. Learn how to change the font for TC2.
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Does TC2 Support Voice Commands?
Android users can control TC2 using Google voice commands from within the TC2 App. But iOS users do not have this option. Learn all about TC2 spoken voice commands.
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What is the VERSA-GE Sensor?
The systems that support the VERSA-GE include the 319.5 MHz Qolsys IQ Panel 2 Plus, the original IQ Panel 2, and the wireless Interlogix Systems. Learn about the VERSA-GE.
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What is the VERSA-2GIG Sensor?
The systems that support the VERSA-2GIG include the Honeywell Lyric and the 2GIG Panels. The sensor has the same design as the Honeywell 5800MINI. Learn about the VERSA-2GIG.
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What are VERSA Door and Window Contacts?
Anyone looking for affordable and effective door and window sensors should turn to VERSA Contacts for their security system. Learn all about VERSA Door and Window Contacts.
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How Do I Add a Z-Wave Switch to My Honeywell Tuxedo Touch?
Once you add a Z-Wave Switch to a Tuxedo Touch, you can control it from the keypad and remotely from TC2 if your monitoring plan includes automation. Learn how to pair a switch.
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How Do I Program a VERSA-2GIG to a Honeywell Lyric Controller?
VERSA-2GIG Door and Window Sensors are frequently used with the Honeywell Lyric Controller. Learn how to program a VERSA-2GIG Door and Window Sensor with a Lyric Alarm System.
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How Do I Add a Schlage Z-Wave Lock to a Tuxedo Touch Keypad?
The process for adding a Schlage Z-Wave Lock to a Tuxedo involves clearing the lock from the network and then pairing the lock. Learn how to enroll a Schlage Z-Wave Lock.
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Should I Purchase a 4208U or a 4208SN?
The 4208U and 4208SN are both 8-Zone Polling Loop (V-Plex) Expanders. Both work with the VISTA-128 and VISTA-250 panels. But there are differences. Learn about these expanders.
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