Frequently Asked Questions
How Do I Add a Doorbell Camera to the IQ5 NS Security System?
Learn how to add a doorbell camera to the IQ5 NS. Connect to Alarm.com and manage through the app. Doorbell notifications appear in the Alarm.com app only.
How Do I Add a Doorbell Camera to the IQ5 Hub Security Panel?
Learn how to add a doorbell camera to the IQ5 Hub. Connect via Alarm.com and enable Live Answer in Video Settings for live panel doorbell notifications.
How Do I Add a Doorbell Camera to the IQ Panel 5 System?
Learn how to add a doorbell camera to the IQ Panel 5. Connect via Alarm.com and enable Live Answer in Video Settings for panel doorbell notifications.
Does the IQ5 NS Security Panel Support Z-Wave SmartStart?
The IQ5 NS does not support SmartStart Z-Wave enrollment. Use the IQ Installer app and Autolearn Z-Wave to add Z-Wave devices to the IQ5 NS security system.
What Is the SmartStart Z-Wave Feature on the IQ5 Hub Panel?
Learn about SmartStart on the IQ5 Hub. SmartStart lets you pre-enroll Z-Wave devices by entering a DSK code before the device is powered on or installed.
What Is the SmartStart Feature on the IQ Panel 5 System?
Learn about SmartStart on the IQ Panel 5. SmartStart lets you pre-enroll Z-Wave devices by scanning a QR code or entering a DSK before the device is powered on.
How Do I Delete a Z-Wave Device From the IQ5 NS System?
Learn how to delete a Z-Wave device from the IQ5 NS. Open the IQ Installer app, go to Automation Devices, and use the three-dot menu to access Clear Device.
How Do I Delete a Z-Wave Device From the IQ5 Hub Panel?
Learn how to delete a Z-Wave device from the IQ5 Hub. Use Clear Device for active devices or Delete Failed Device to remove unresponsive ones from the panel.
How Do I Delete a Z-Wave Device From the IQ Panel 5 System?
Learn how to delete a Z-Wave device from the IQ Panel 5. Use Clear Device for active devices or Delete Failed Device to remove unresponsive ones from the panel.
How Do I Add a Z-Wave Lock to the IQ5 NS Security System?
Learn how to add a Z-Wave lock to the IQ5 NS. Open the IQ Installer app, go to Automation Devices, select Add Device, and use Autolearn Z-Wave to enroll.
Learn how to add a doorbell camera to the IQ5 NS. Connect to Alarm.com and manage through the app. Doorbell notifications appear in the Alarm.com app only.
Added:
How Do I Add a Doorbell Camera to the IQ5 Hub Security Panel?
Learn how to add a doorbell camera to the IQ5 Hub. Connect via Alarm.com and enable Live Answer in Video Settings for live panel doorbell notifications.
Added:
How Do I Add a Doorbell Camera to the IQ Panel 5 System?
Learn how to add a doorbell camera to the IQ Panel 5. Connect via Alarm.com and enable Live Answer in Video Settings for panel doorbell notifications.
Added:
Does the IQ5 NS Security Panel Support Z-Wave SmartStart?
The IQ5 NS does not support SmartStart Z-Wave enrollment. Use the IQ Installer app and Autolearn Z-Wave to add Z-Wave devices to the IQ5 NS security system.
Added:
What Is the SmartStart Z-Wave Feature on the IQ5 Hub Panel?
Learn about SmartStart on the IQ5 Hub. SmartStart lets you pre-enroll Z-Wave devices by entering a DSK code before the device is powered on or installed.
Added:
What Is the SmartStart Feature on the IQ Panel 5 System?
Learn about SmartStart on the IQ Panel 5. SmartStart lets you pre-enroll Z-Wave devices by scanning a QR code or entering a DSK before the device is powered on.
Added:
How Do I Delete a Z-Wave Device From the IQ5 NS System?
Learn how to delete a Z-Wave device from the IQ5 NS. Open the IQ Installer app, go to Automation Devices, and use the three-dot menu to access Clear Device.
Added:
How Do I Delete a Z-Wave Device From the IQ5 Hub Panel?
Learn how to delete a Z-Wave device from the IQ5 Hub. Use Clear Device for active devices or Delete Failed Device to remove unresponsive ones from the panel.
Added:
How Do I Delete a Z-Wave Device From the IQ Panel 5 System?
Learn how to delete a Z-Wave device from the IQ Panel 5. Use Clear Device for active devices or Delete Failed Device to remove unresponsive ones from the panel.
Added:
How Do I Add a Z-Wave Lock to the IQ5 NS Security System?
Learn how to add a Z-Wave lock to the IQ5 NS. Open the IQ Installer app, go to Automation Devices, select Add Device, and use Autolearn Z-Wave to enroll.
Added: