Frequently Asked Questions

What is the Average Cost of Home Security Monitoring?
The average Alarm Grid customer pays $35 per month for alarm monitoring. This is for the Gold Plan which includes cellular monitoring. Learn the cost of alarm monitoring.
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Do I Need a Phone Line for a Security System?
Alarm monitoring using a phone line is a generally discouraged practice. It is much better to use cellular connectivity or WIFI for monitoring. Learn more about alarm monitoring.
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Do Cats Set Off Motion Detectors?
Animals can activate motions if they are able to get in their direct field of view. This is usually the result of a poor installation. Learn more about pet-immune motion sensors.
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How Can I Tell if My System is Wired or Wireless?
There are a few distinctions between wired and wireless alarm systems. Wired panels usually have a metal case and an external keypad. Find out if your system is wired or wireless.
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How Do I Setup a WiFi Security System?
A WIFI security system is an alarm system that uses WIFI to communicate with a central station and/or an interactive service platform. Learn how to setup a WIFI security system.
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How Much Does it Cost to Install an Alarm System in a House on Average?
It doesn't have to cost anything to install an alarm system. If you use a desk mount, then the process will require no tools and no drilling. Learn the costs of alarm monitoring.
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How Do I Enable Disarm Image Notifications on the IQ Panel 2?
Enable the Qolsys IQ Panel 2 disarm images to be sent via email or text from the Rules section of the Automation card in the customer's home screen. Learn to enable disarm images.
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How Do I Reset My Alarm System?
Power resetting an alarm system involves powering down the panel by disconnecting the battery and transformer and then powering it back on. Learn how to power reset your system.
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How Do You Delete a Honeywell Wireless Device?
First, enter zone programming. Next, set the zone type to "Not Used". Finally, confirm you want to delete the zone. Learn how to delete a wireless device from the system.
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Should I Arm My System with My Installer Code?
Arming your system with the installer code is never a good idea. An intruder will be able to use that code to disarm the system. Learn more about system codes and how they work.
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