Frequently Asked Questions
Is the 2GIG Edge Compatible With All 2GIG Sensors?
The 2GIG Edge works with all 2GIG Sensors, including the non-encrypted 2GIG 345 MHz Sensors and the encrypted 2GIG eSeries Sensors. Learn about 2GIG Edge Sensor compatibility.
How Do I Power Down My 2GIG Edge Security System?
To power down the 2GIG Edge, disconnect its battery, and drop AC power by either unplugging its transformer or dropping power at the circuit breaker. Learn to power down the Edge.
How Do I Get Into Programming On My 2GIG Edge?
Accessing Panel Programming on the 2GIG Edge will allow you to make changes to various system settings. Learn how to get into programming on your 2GIG Edge Security Panel.
How Do I Get Into Programming On My PROA7PLUS?
Programming access is available on ProSeries System Update Version 3.591.92.0 and higher. Learn how you can get into programming mode on your PROA7PLUS Security System.
How Do I Change the Date/Time On a 2GIG Edge?
On a monitored 2GIG Edge, Alarm.com pushes down the date/time to the panel. Alarm.com will override any manual date/time changes. Learn to adjust the 2GIG Edge date/time.
How Do I Add a Wireless Zone to the Honeywell Home PROA7PLUS?
There are 250 wireless zones on a PROA7PLUS. Including 127 zones for PROSIX and SiX Encrypted Sensors and 123 zones for legacy RF sensors by adding a PROTAKEOVER module. Read on to learn more.
How Do I Add a 2GIG PAD1-345 to the 2GIG Edge?
Auto-enrolling the 2GIG PAD1-345 with the 2GIG Edge is very easy. This keypad provides basic functionality for arming and disarming. Learn to pair the PAD1-345 with the 2GIG Edge.
Which Alarm.com Cameras Support 2-Way Audio With the 2GIG Edge?
Not all cameras that can be streamed from the 2GIG Edge support 2-way audio. As a general rule, most outdoor cameras and most PoE cameras cannot do audio streaming. Learn more.
How Do I Stream Alarm.com Cameras On a 2GIG Edge?
Certain Alarm.com Security Cameras can be live-streamed from the 2GIG Edge Alarm Panel, as well as the 2GIG Edge Remote Keypad. See how you can stream cameras on the 2GIG Edge.
Which Alarm.com Cameras are Supported by the 2GIG Edge for Panel Streaming?
The ADC-V515, ADC-V521IR, ADC-V522IR, ADC-V523, ADC-V622-WELL, ADC-V722W, ADC-V723, ADC-VC725, ADC-VC726, ADC-VC736, ADC-VC825, ADC-VC826, and ADC-VC836 all Edge stream. Read on.
The 2GIG Edge works with all 2GIG Sensors, including the non-encrypted 2GIG 345 MHz Sensors and the encrypted 2GIG eSeries Sensors. Learn about 2GIG Edge Sensor compatibility.
Added:
How Do I Power Down My 2GIG Edge Security System?
To power down the 2GIG Edge, disconnect its battery, and drop AC power by either unplugging its transformer or dropping power at the circuit breaker. Learn to power down the Edge.
Added:
How Do I Get Into Programming On My 2GIG Edge?
Accessing Panel Programming on the 2GIG Edge will allow you to make changes to various system settings. Learn how to get into programming on your 2GIG Edge Security Panel.
Added:
How Do I Get Into Programming On My PROA7PLUS?
Programming access is available on ProSeries System Update Version 3.591.92.0 and higher. Learn how you can get into programming mode on your PROA7PLUS Security System.
Added:
How Do I Change the Date/Time On a 2GIG Edge?
On a monitored 2GIG Edge, Alarm.com pushes down the date/time to the panel. Alarm.com will override any manual date/time changes. Learn to adjust the 2GIG Edge date/time.
Added:
How Do I Add a Wireless Zone to the Honeywell Home PROA7PLUS?
There are 250 wireless zones on a PROA7PLUS. Including 127 zones for PROSIX and SiX Encrypted Sensors and 123 zones for legacy RF sensors by adding a PROTAKEOVER module. Read on to learn more.
Added:
How Do I Add a 2GIG PAD1-345 to the 2GIG Edge?
Auto-enrolling the 2GIG PAD1-345 with the 2GIG Edge is very easy. This keypad provides basic functionality for arming and disarming. Learn to pair the PAD1-345 with the 2GIG Edge.
Added:
Which Alarm.com Cameras Support 2-Way Audio With the 2GIG Edge?
Not all cameras that can be streamed from the 2GIG Edge support 2-way audio. As a general rule, most outdoor cameras and most PoE cameras cannot do audio streaming. Learn more.
Added:
How Do I Stream Alarm.com Cameras On a 2GIG Edge?
Certain Alarm.com Security Cameras can be live-streamed from the 2GIG Edge Alarm Panel, as well as the 2GIG Edge Remote Keypad. See how you can stream cameras on the 2GIG Edge.
Added:
Which Alarm.com Cameras are Supported by the 2GIG Edge for Panel Streaming?
The ADC-V515, ADC-V521IR, ADC-V522IR, ADC-V523, ADC-V622-WELL, ADC-V722W, ADC-V723, ADC-VC725, ADC-VC726, ADC-VC736, ADC-VC825, ADC-VC826, and ADC-VC836 all Edge stream. Read on.
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