Frequently Asked Questions

How Do I Disable Chime on an Interlogix Simon XTi or XTi-5?
The chime function for an Interlogix Simon XTi or XTi-5 System can be enabled or disabled from the main settings menu of the system. Simply click on the gear icon, and then choose "Off" next to the chime option. Learn more about the chime function on the Interlogix Simon XTi and XTi-5 Systems.
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Will 2GIG Sensors Work On an Interlogix Simon XTi or XTi-5?
The Simon XTi and XTi-5 Systems function with wireless sensors that operate at 319.5 MHz. This is a different frequency than the 345 MHz signal sent by 2GIG Sensors. Because of this, 2GIG Sensors will not work with a Simon XTi or XTi-5. Find out which sensors can work with these systems.
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How Do I Use an Interlogix Simon XTi or XTi-5 to Control a Garage Door?
An Interlogix Simon XTi or XTi-5 can control a garage door if a Z-Wave garage door opener is used. A Z-Wave controller will need to be installed in the panel. This requires adding a cellular communicator for the system. Learn how to set up an XTi or XTi-5 System to control a garage door.
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Will an Interlogix Simon XTi or XTi-5 Work w/ a Phone Line?
By default, a Simon XTi or XTi-5 can only connect to monitoring using a phone line. However, we advise using a cellular connection with these systems. In order for these systems to use cellular connectivity, a cellular module must be installed. Learn how to connect an XTi or XTi-5 to the network.
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Does an Interlogix Simon XTi or XTi-5 Chime When Doors are Opened?
There is a chime feature available on the Simon XTi and XTi Systems. This feature can be enabled or disabled from the main settings menu on these systems. If this feature is enabled, the panel will chime when a monitored door is opened. Learn more about the Simon XTi and XTi-5 chime function.
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How Do I Batch Enroll SiX Series Sensors on a Honeywell Lyric Controller?
It is very easy to batch enroll SiX Series Sensors on a Honeywell Lyric Controller. The first step is to put the Lyric Controller into batch enrollment mode. Then power on the SiX Series Sensor. The sensor will be paired automatically. Learn more about the Honeywell SiX Series Sensors.
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How Do I Remove a Z-Wave Device from an Interlogix Simon XTi or XTi-5?
Removing a Z-Wave device from an Interlogix Simon XTi or XTi-5 System is very easy. Doing this will clear the device from the network. It is a good idea to always clear a Z-Wave device before attempting to add it to the network. Learn how to remove a Z-Wave device from a Simon XTi or XTi-5.
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What Kind of Wire Do I Need to Use to Install an Interlogix Simon XTi or XTi-5?
The best wire to use when installing an Interlogix Simon XTi or XTi-5 System is an 18-gauge 2-conductor wire. To prevent the need for wire-stripping, a Honeywell LT-Cable can be used. This cable makes it even easier to install these systems. Learn more about wiring a Simon XTi or XTi-5 System.
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How Do I Remove a Non-Functioning Z-Wave Device from My Honeywell System?
When a Z-Wave device stops functioning, it can be removed from the controller by using the "Remove Failed" or "Fix All" feature. This feature will remove the device from the list of current devices when an exclusion can not be performed. Read on to learn more about removing failed nodes.
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How Do I Enroll a Z-Wave Lock to my Security System?
To enroll a Z-Wave lock into your security system, you will start by clearing the Z-Wave lock from the network. Next, you will put your panel into its Z-Wave inclusion mode. Then, you will activate the inclusion function on the lock itself. To finish, you will install the Z-Wave lock into your door.
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