Frequently Asked Questions

Can I Set Up WIFI as Primary & GSM as backup on a DSC Impassa?
The DSC Impassa cannot use WIFI, but it can use cellular This is fine, as cellular service is both plenty fast and reliable. Learn more about cellular monitoring for the Impassa.
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Can I Connect an iPhone to a DSC Impassa?
An iPhone can connect with a DSC Impassa using the Alarm.com service. The Alarm.com Mobile App must be downloaded from the Apple App Store. Learn more about the DSC Impassa.
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Can a DSC Impassa be Self-Monitored?
It is possible to do self-monitoring with a DSC Impassa. The system will need to be connected with Alarm.com to make this possible. Learn how to self-monitor a DSC Impassa.
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How Do I Change the Volume of a DSC Impassa?
The volume menu on a DSC Impassa is accessed by pressing [*] [6] [Master Code]. The volume is then adjusted using the arrows. Find out how to adjust the volume on a DSC Impassa.
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Can I Arm/Disarm a DSC Impassa From My Phone?
If a DSC Impassa is connected with Alarm.com, then a user will be able to arm and disarm their system from their phone. Discover more about the DSC Impassa and Alarm.com.
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Does the DSC Impassa Support Partitions?
The DSC Impassa does not provide support for multiple partitions. A user will need a different alarm system to use partitions. Learn more about the DSC Impassa System.
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How Do I Activate the Chime on a DSC Impassa?
Chime mode on a DSC Impassa can be toggled by either pressing and holding the "Chime" button for two seconds or entering the command [*] [4]. Learn more about the DSC Impassa.
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Can I Use More than One Keypad On a DSC Impassa?
The DSC Impassa will support both the DSC WT5500 2-Way Wireless Keypad and the DSC WTK5504 2-Way Wireless TouchScreen Arming Station. Learn more about the Impassa keypad options.
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Can I Connect an Android Phone to a DSC Impassa?
An Android Phone can control a DSC Impassa using the Alarm.com Mobile App. This app is available for free download from the Google Play Store. Learn more about the DSC Impassa.
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How Do I Add a DSC Impassa to My Local WIFI?
A DSC Impassa cannot connect with a WIFI network. Instead, we recommend using a cellular connection with the system. Learn about the possible communication paths for the Impassa.
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