Frequently Asked Questions

How Do I Find the MAC and CRC on My Lyric Security System?
To find the MAC and CRC on a Lyric Security System, you will need to enter programming. This will require you to know the Installer Code. Learn to find the MAC and CRC on a Lyric.
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Can I View A Live Video Feed On My Qolsys IQ Panel 2?
An IQ Panel 2 with firmware version 2.2.1 or higher and a WIFI connection supports viewing of compatible Alarm.com cameras on the panel's screen. Learn more about this feature.
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Will a 6280 Work w/ a VISTA Alarm System?
The Honeywell 6280 is a touchscreen keypad designed for use with a Honeywell VISTA Alarm System. It offers a convenient way to arm and disarm the panel. Learn more about the 6280.
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What is a Magnetic Contact?
Most door and window contacts operate using an internal reed switch in conjunction with a magnet. Learn about door and window sensors and how they operate.
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Do I Need Internet for a WIFI Camera?
A WIFI camera sends a live video feed to an interactive service platform using a WIFI internet connection. Learn more about WIFI security cameras and how they work.
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Do Pets Set Off Motion Detectors?
A pet should not set off a motion detector if the device offers pet immunity and has been mounted properly. Find out how to prevent your pets from setting off motion sensors.
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What is a PIR Motion Sensor?
Passive infrared (PIR) technology is the most common method for detecting motion. This involves looking for changes in infrared energy. Learn about PIR motion sensors.
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How Do I Add a DSC LC-124-PIMW PIR/Microwave Motion to a DSC Impassa?
The DSC Impassa has a wireless enrollment mode for learning-in wireless devices like the DSC LC-124-PIMW. Learn how to enroll an LC-124-PIMW Motion Sensor with a DSC Impassa.
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Do Cats Set Off Motion Detectors?
Animals can activate motions if they are able to get in their direct field of view. This is usually the result of a poor installation. Learn more about pet-immune motion sensors.
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What is the Average Cost of Home Security Monitoring?
The average Alarm Grid customer pays $35 per month for alarm monitoring. This is for the Gold Plan which includes cellular monitoring. Learn the cost of alarm monitoring.
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