Frequently Asked Questions

How Do I Install a 2GIG SMKT3-345?
The 2GIG SMKT3-345 is mounted to a wall or ceiling using its mounting plate. After choosing an appropriate location, you will then use the device's included screws and wall anchors to install the mounting plate. The SMKt3-345 attaches to the mounting plate. Learn more about the SMKT3-345.
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How Do I Install the Honeywell 5808W3?
The Honeywell 5808W3 Smoke and Heat Detector is installed by first choosing a location for the device and then using the included screws and wall anchors to install the mounting plate. The device can then be attached to the mounting plate. Learn more about installing the Honeywell 5808W3.
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How Do I Add a Wireless Sensor to a Honeywell Lyric Security System?
A wireless sensor is added to a Honeywell Lyric Security System through zone programming. A user will need the Installer Code for the system to access zone programming. From there, the user can learn in the sensor and configure its settings. Learn more about the Honeywell Lyric Controller.
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Which Sensors Work w/ Qolsys Systems?
Qolsys Alarm Systems are designed to interface with alarm sensors that operate at a frequency of 319.5 MHz. This includes any security sensor that is manufactured by Qolsys. The company produces both encrypted and non-encrypted sensors for their systems. Learn more about 319.5 MHz sensors.
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Can I Change the Volume of an Interlogix Simon XT?
The volume for an Interlogix Simon XT can be adjusted through system programming. To access this menu, the Master Code for the system must be entered. Different volumes can be set for the speaker volume and the status beep volume. Learn more about the volume on an Interlogix Simon XT.
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How Do I Add an Interlogix Simon XT to My Local WIFI?
The Simon XT cannot connect to a WIFI network. This is because there is currently no official WIFI card for the panel. Instead, Simon XT users should look into using cellular communication with their system. Cellular service will allow the system to access Alarm.com. Learn more about the Simon XT.
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Can I Arm/Disarm an Interlogix Simon XT From My Phone?
A user can arm and disarm their Simon XT System using their phone if the system is connected with the Alarm.com service. This process involves using the Alarm.com Mobile App to send a signal to the Simon XT System for arming and disarming. Learn more about using Alarm.com with a Simon XT.
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Can I Set Up WIFI as Primary & GSM as backup on an Interlogix Simon XT?
At this time, Interlogix does not offer WIFI connectivity for their Simon XT System. Instead, a user only has the option of adding a cellular communicator to the panel. This is not a concern due to the outstanding performance and reliability of cellular communication. Learn more about the Simon XT.
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Can I Use Z-Wave Devices with an Interlogix Simon XT?
The Interlogix Simon XT is capable of interfacing with Z-Wave devices. However, a Z-Wave controller must be installed in the panel in order to do this. A cellular communicator for a Simon XT usually includes a built-in Z-Wave controller. Learn more about using Z-Wave with a Simon XT.
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What's the Difference Between an ADT Glass Break and a Honeywell 5853?
The Honeywell 5853 is the same glass break sensor provided by ADT. This means that an ADT glass break sensor can be used in the same manner as a Honeywell 5853. If a user leaves ADT, they can bring their old ADT glass break sensor with them and use it like a 5853. Learn more about this sensor.
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