Frequently Asked Questions

How Do I Use an Interlogix Simon XTi or XTi-5 to Control a Garage Door?
An Interlogix Simon XTi or XTi-5 can control a garage door if a Z-Wave garage door opener is used. A Z-Wave controller will need to be installed in the panel. This requires adding a cellular communicator for the system. Learn how to set up an XTi or XTi-5 System to control a garage door.
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Will 2GIG Sensors Work On an Interlogix Simon XTi or XTi-5?
The Simon XTi and XTi-5 Systems function with wireless sensors that operate at 319.5 MHz. This is a different frequency than the 345 MHz signal sent by 2GIG Sensors. Because of this, 2GIG Sensors will not work with a Simon XTi or XTi-5. Find out which sensors can work with these systems.
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Which Locks Work w/ an Interlogix Simon XTi or XTi-5?
The Simon XTi and XTi-5 will both support virtually any Z-Wave lock. But a Z-Wave controller is needed to do this. We will generally encourage a user to add a cellular module with an integrated Z-Wave controller to their Simon XTi or XTi-5. Learn more about using Z-Wave with a Simon XTi or XTi-5.
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How Do I Add an Interlogix Simon XTi or XTi-5 to My Local WIFI?
There is currently no way to add an Interlogix Simon XTi or XTi-5 to a WIFI network. Interlogix does not make a WIFI card for these panels. The Simon XTi and XTi-5 instead rely upon cellular communication or a phone line to remain connected to the network. Learn more about the Simon XTi and XTi-5.
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How Do I Batch Enroll SiX Series Sensors on a Honeywell Lyric Controller?
It is very easy to batch enroll SiX Series Sensors on a Honeywell Lyric Controller. The first step is to put the Lyric Controller into batch enrollment mode. Then power on the SiX Series Sensor. The sensor will be paired automatically. Learn more about the Honeywell SiX Series Sensors.
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How Do I Remove a Non-Functioning Z-Wave Device from My Honeywell System?
When a Z-Wave device stops functioning, it can be removed from the controller by using the "Remove Failed" or "Fix All" feature. This feature will remove the device from the list of current devices when an exclusion can not be performed. Read on to learn more about removing failed nodes.
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How Do I Enroll a Z-Wave Lock to my Security System?
To enroll a Z-Wave lock into your security system, you will start by clearing the Z-Wave lock from the network. Next, you will put your panel into its Z-Wave inclusion mode. Then, you will activate the inclusion function on the lock itself. To finish, you will install the Z-Wave lock into your door.
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How Do I Connect My Interlogix Simon XTi or XTi-5 to WIFI?
There is no possible way to connect an Interlogix Simon XTi or XTi-5 to WIFI. Interlogix has not released a compatible WIFI card for these systems. They can only use a cellular connection or a phone line connection. We recommend using cellular. Learn more about the Simon XTi and XTi-5 Systems.
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Will an Interlogix Simon XTi or XTi-5 Work w/o a Phone Line?
A Simon XTi or XTi-5 can be upgraded to use a cellular connection. This will allow the system to receive alarm monitoring service without a phone line. This is one of the most important upgrades that can be made for an XTi or XTi-5 System. Learn more about using cellular with a Simon XTi or XTi-5.
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What Happens to an Interlogix Simon XTi or XTi-5 When Internet Goes Down?
Since an Interlogix Simon XTi or XTi-5 System cannot connect to the internet, having the internet go down will not affect one of these systems. Instead of using the internet, these systems use a phone line or a cellular connection to communicate. Learn more about the Simon XTi and XTi-5 Systems.
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