Frequently Asked Questions

Can I Connect an iPhone to an Interlogix Simon XT?
An iPhone can connect to an Interlogix Simon XT Alarm System using the Alarm.com Mobile App. The Simon XT will need a cellular communicator in order to sync with Alarm.com. Also, the user will require a monitoring plan that includes cellular service. Learn more about the Alarm.com Mobile App.
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Can I Use More than One Keypad with an Interlogix Simon XT?
The Simon XT System can support up to four different touchscreen keypads. These devices will provide additional points of access for the Simon XT System. Additionally, these keypads can be used to control any programmed Z-Wave devices. Learn more about the Simon XT and external keypads.
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How Do I Add a Wireless Zone to an Interlogix Simon XT?
Wireless zones for an Interlogix Simon XT are configured through the System Programming Menu. With the system in its learn mode, activate the sensor tamper to learn it in. Then configure the settings for that zone. Learn how to enroll a wireless sensor with an Interlogix Simon XT System.
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What Happens to an Interlogix Simon XT When Internet Goes Down?
The loss of internet does not impact an Interlogix Simon XT in any sort of way. This is because the Simon XT cannot use an IP connection. Instead, it must communicate using cellular service or a telephone connection. Learn more about the communication paths used with an Interlogix Simon XT.
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Will Honeywell 5800 Sensors Work on an Interlogix Simon XT?
The Simon XT communicates with wireless sensors that operate at a frequency of 319.5 MHz. Since Honeywell 5800 Sensors operate at a frequency of 345 MHz, they cannot be used with the system. But there are many other sensors that will work instead. Find out which sensors will work with a Simon XT.
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Will Alarm.com Work w/ an Interlogix Simon XT?
Alarm.com is the interactive service used with a Simon XT System. The service is used to arm and disarm the system, check the status of sensors and control Z-Wave devices. A Simon XT must have active cellular service before it can work with Alarm.com. Learn more about the Simon XT and Alarm.com.
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How Do I Change the Date or Time on an Interlogix Simon XT?
Setting the date and time on an Interlogix Simon XT is a very easy process. The options for adjusting the date and time can be accessed from the main screen of the system. You will need to know the system Master Code to change the date and time. Learn more about using an Interlogix Simon XT.
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Will Total Connect Work w/ an Interlogix Simon XT?
Total Connect is an interactive service platform that is used exclusively with Honeywell Alarm Systems. Since the Interlogix Simon XT is not manufactured by Honeywell, it cannot use the Total Connect service. But the Simon XT can use Alarm.com instead. Learn more about the Simon XT and Alarm.com.
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Can I Install an Interlogix Simon XT Myself and Still Get Monitoring?
As long as your Interlogix Simon XT System can send outbound signals, it will be able to get monitoring service. If the alarm panel was installed correctly, then an alarm monitoring company can monitor the system. Learn more about the Interlogix Simon XT and alarm monitoring service.
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What's the Best Place to Install 5800COMBO Smoke/CO Detectors?
There are several great locations for 5800COMBO devices. We recommend placing at least one of these devices on each floor of a building. Some great locations include sleeping areas and central locations. But they should be placed away from any vents or ducts. Learn more about the 5800COMBO.
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