Frequently Asked Questions
Does the Qolsys IQ Panel 2 Support Partitions?
Software Update 2.3.0 made it possible for the Qolsys IQ Panel 2 to support partitions. The option is found within the Advanced Settings Menu. Learn about the Qolsys IQ Panel 2.
Will an Interlogix Simon XTi or XTi-5 Work w/ Google Home?
The Interlogix Simon XTi and XTi-5 Systems are compatible with Google Home devices. The user must pair their Google Home device with their Alarm.com account. This is done through the Google Home App. Learn how to pair your Interlogix Simon XTi or XTi-5 Alarm System with Google Home.
How Do I Connect an Interlogix Simon XTi or XTi-5 to Phone Line Monitoring?
To connect a Simon XTi or XTi-5 to phone line monitoring, start by connecting the panel to a phone jack. Then program the dialer and adjust the reporting options. The panel will need active monitoring service to successfully dial out to a central station. Learn how to set up phone line monitoring.
How Do I Remove a Z-Wave Device from an Interlogix Simon XTi or XTi-5?
Removing a Z-Wave device from an Interlogix Simon XTi or XTi-5 System is very easy. Doing this will clear the device from the network. It is a good idea to always clear a Z-Wave device before attempting to add it to the network. Learn how to remove a Z-Wave device from a Simon XTi or XTi-5.
Does an Interlogix Simon XTi or XTi-5 Chime When Doors are Opened?
There is a chime feature available on the Simon XTi and XTi Systems. This feature can be enabled or disabled from the main settings menu on these systems. If this feature is enabled, the panel will chime when a monitored door is opened. Learn more about the Simon XTi and XTi-5 chime function.
How Long Does a Siren Sound For on an Interlogix Simon XT?
On an Interlogix Simon XT System, the siren will continue to sound until the system is disarmed or when the siren timeout period expires. The system can be disarmed with any valid code. The siren timeout period can be adjusted from system programming. Learn more about the siren on a Simon XT.
Will an Interlogix Simon XTi or XTi-5 Work w/ a Phone Line?
By default, a Simon XTi or XTi-5 can only connect to monitoring using a phone line. However, we advise using a cellular connection with these systems. In order for these systems to use cellular connectivity, a cellular module must be installed. Learn how to connect an XTi or XTi-5 to the network.
What Kind of Wire Do I Need to Use to Install an Interlogix Simon XTi or XTi-5?
The best wire to use when installing an Interlogix Simon XTi or XTi-5 System is an 18-gauge 2-conductor wire. To prevent the need for wire-stripping, a Honeywell LT-Cable can be used. This cable makes it even easier to install these systems. Learn more about wiring a Simon XTi or XTi-5 System.
Will Total Connect Work w/ an Interlogix Simon XTi or XTi-5?
Total Connect is not compatible with the Simon XTi or XTi-5 Alarm Systems from Interlogix. The Total Connect service is designed exclusively for use with Honeywell Alarm Systems. However, the Interlogix XTi and XTi-5 Systems can use Alarm.com instead. Learn more about the Simon XTi and XTi-5.
How Do I Disable Chime on an Interlogix Simon XTi or XTi-5?
The chime function for an Interlogix Simon XTi or XTi-5 System can be enabled or disabled from the main settings menu of the system. Simply click on the gear icon, and then choose "Off" next to the chime option. Learn more about the chime function on the Interlogix Simon XTi and XTi-5 Systems.
Software Update 2.3.0 made it possible for the Qolsys IQ Panel 2 to support partitions. The option is found within the Advanced Settings Menu. Learn about the Qolsys IQ Panel 2.
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Will an Interlogix Simon XTi or XTi-5 Work w/ Google Home?
The Interlogix Simon XTi and XTi-5 Systems are compatible with Google Home devices. The user must pair their Google Home device with their Alarm.com account. This is done through the Google Home App. Learn how to pair your Interlogix Simon XTi or XTi-5 Alarm System with Google Home.
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How Do I Connect an Interlogix Simon XTi or XTi-5 to Phone Line Monitoring?
To connect a Simon XTi or XTi-5 to phone line monitoring, start by connecting the panel to a phone jack. Then program the dialer and adjust the reporting options. The panel will need active monitoring service to successfully dial out to a central station. Learn how to set up phone line monitoring.
Added:
How Do I Remove a Z-Wave Device from an Interlogix Simon XTi or XTi-5?
Removing a Z-Wave device from an Interlogix Simon XTi or XTi-5 System is very easy. Doing this will clear the device from the network. It is a good idea to always clear a Z-Wave device before attempting to add it to the network. Learn how to remove a Z-Wave device from a Simon XTi or XTi-5.
Added:
Does an Interlogix Simon XTi or XTi-5 Chime When Doors are Opened?
There is a chime feature available on the Simon XTi and XTi Systems. This feature can be enabled or disabled from the main settings menu on these systems. If this feature is enabled, the panel will chime when a monitored door is opened. Learn more about the Simon XTi and XTi-5 chime function.
Added:
How Long Does a Siren Sound For on an Interlogix Simon XT?
On an Interlogix Simon XT System, the siren will continue to sound until the system is disarmed or when the siren timeout period expires. The system can be disarmed with any valid code. The siren timeout period can be adjusted from system programming. Learn more about the siren on a Simon XT.
Added:
Will an Interlogix Simon XTi or XTi-5 Work w/ a Phone Line?
By default, a Simon XTi or XTi-5 can only connect to monitoring using a phone line. However, we advise using a cellular connection with these systems. In order for these systems to use cellular connectivity, a cellular module must be installed. Learn how to connect an XTi or XTi-5 to the network.
Added:
What Kind of Wire Do I Need to Use to Install an Interlogix Simon XTi or XTi-5?
The best wire to use when installing an Interlogix Simon XTi or XTi-5 System is an 18-gauge 2-conductor wire. To prevent the need for wire-stripping, a Honeywell LT-Cable can be used. This cable makes it even easier to install these systems. Learn more about wiring a Simon XTi or XTi-5 System.
Added:
Will Total Connect Work w/ an Interlogix Simon XTi or XTi-5?
Total Connect is not compatible with the Simon XTi or XTi-5 Alarm Systems from Interlogix. The Total Connect service is designed exclusively for use with Honeywell Alarm Systems. However, the Interlogix XTi and XTi-5 Systems can use Alarm.com instead. Learn more about the Simon XTi and XTi-5.
Added:
How Do I Disable Chime on an Interlogix Simon XTi or XTi-5?
The chime function for an Interlogix Simon XTi or XTi-5 System can be enabled or disabled from the main settings menu of the system. Simply click on the gear icon, and then choose "Off" next to the chime option. Learn more about the chime function on the Interlogix Simon XTi and XTi-5 Systems.
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