Frequently Asked Questions

Can I Use the Skybell DBCam Trim w/ a Lyric Security System?
The Skybell DBCam Trim can be operated through Honeywell's Total Connect service. Since the Lyric is compatible with Total Connect, it can be used with a Skybell device. All control for the Skybell will be done through Total Connect. Learn more about using a Skybell with Total Connect.
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How Do I Install a Lyric Security System?
Performing a clean install of a Lyric Controller is actually a relatively simple process that can be completed by many end users with the proper tools. However, mounting the system onto a wall will require some wiring and some drywall cutting. Learn more about installing a Lyric Controller.
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What is the Difference Between the Honeywell VISTA 10P and the VISTA 10SE?
Both the Honeywell VISTA 10P and the VISTA 10SE are security systems with limited functionality. Their main differences lie in the fact that the VISTA 10SE is even more limited than the VISTA 10P. Continue reading to learn more about the differences between the VISTA 10P and VISTA10SE.
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How Do I Remove Embedded (Recessed) Door or Window Security Sensors?
Removing a recessed door or window sensor is extremely simple. The sensor can simply be pulled out of the door or window frame in which it has been installed. If it is hardwired, you will need to disconnect its wire first. Learn more about how to remove recessed door and window sensors.
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Where Should I Install My 2GIG GB1-345 Glass Break Detector?
The best place to install a 2GIG GB1-345 glass break is near a glass window or a protective glass casing with a direct line of sight to the glass. This is the best spot for hearing breaking glass. You should not place the GB1 directly on the glass itself. Learn more about where to place the GB1.
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Which is Better: Alarm.com or Total Connect?
Both Alarm.com and Total Connect are excellent interactive services. They are virtually equal in terms of quality and functionality. Total Connect is used exclusively with Honeywell systems, while Alarm.com is used with 2GIG and Qolsys systems. Continue reading to learn more about these platforms.
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How Do I Program My Honeywell VISTA 15P?
When programming a VISTA 15P, you must first access system programming. Next, you will access the programming field that you want to adjust. From there, enter in the appropriate data. Finally, you will exit system programming to save your changes. Learn more about programming a VISTA 15P.
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Do I Install a Glass Break Detector Directly On a Window?
A glass break detector should not be installed directly on a window. If the window were to be shattered by an intruder, the glass break may become damaged in the process. That is why glass breaks should be placed near windows, but not directly on them. Learn more about glass break detectors.
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What Does Bypassing a Sensor Accomplish?
Whenever you bypass a sensor before arming, the sensor that you bypass will essentially remain disarmed, while the other sensors will still arm as normal. You must individually set each sensor to bypass each time you arm your system. Learn more about bypassing sensors on a security system.
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How Do I Replace a Legacy Honeywell Security Camera?
Replacing a Honeywell security camera involves deleting the camera from your Total Connect account and then uninstalling it from its location. You can then mount the new camera, connect it to the internet and add it to Total Connect. Learn more about replacing a Honeywell security camera.
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