Frequently Asked Questions
Does the Qolsys IQ Panel 2 Support Partitions?
Software Update 2.3.0 made it possible for the Qolsys IQ Panel 2 to support partitions. The option is found within the Advanced Settings Menu. Learn about the Qolsys IQ Panel 2.
Will an Interlogix Simon XTi or XTi-5 Work w/ Google Home?
The Interlogix Simon XTi and XTi-5 Systems are compatible with Google Home devices. The user must pair their Google Home device with their Alarm.com account. This is done through the Google Home App. Learn how to pair your Interlogix Simon XTi or XTi-5 Alarm System with Google Home.
How Do I Connect an Interlogix Simon XTi or XTi-5 to Phone Line Monitoring?
To connect a Simon XTi or XTi-5 to phone line monitoring, start by connecting the panel to a phone jack. Then program the dialer and adjust the reporting options. The panel will need active monitoring service to successfully dial out to a central station. Learn how to set up phone line monitoring.
How Do I Control Lights w/ an Interlogix Simon XTi or XTi-5?
There is a section within system settings on an Interlogix Simon XTi or XTi-5 Panel for controlling Z-Wave lights. Please note that the lights will need to be programmed with the system before they can be controlled. Learn how to control Z-Wave lights on an Interlogix Simon XTi or XTi-5.
How Do I Remove a Z-Wave Device from an Interlogix Simon XTi or XTi-5?
Removing a Z-Wave device from an Interlogix Simon XTi or XTi-5 System is very easy. Doing this will clear the device from the network. It is a good idea to always clear a Z-Wave device before attempting to add it to the network. Learn how to remove a Z-Wave device from a Simon XTi or XTi-5.
Does an Interlogix Simon XTi or XTi-5 Chime When Doors are Opened?
There is a chime feature available on the Simon XTi and XTi Systems. This feature can be enabled or disabled from the main settings menu on these systems. If this feature is enabled, the panel will chime when a monitored door is opened. Learn more about the Simon XTi and XTi-5 chime function.
Will an Interlogix Simon XTi or XTi-5 Work w/ a Phone Line?
By default, a Simon XTi or XTi-5 can only connect to monitoring using a phone line. However, we advise using a cellular connection with these systems. In order for these systems to use cellular connectivity, a cellular module must be installed. Learn how to connect an XTi or XTi-5 to the network.
Which Locks Work w/ an Interlogix Simon XTi or XTi-5?
The Simon XTi and XTi-5 will both support virtually any Z-Wave lock. But a Z-Wave controller is needed to do this. We will generally encourage a user to add a cellular module with an integrated Z-Wave controller to their Simon XTi or XTi-5. Learn more about using Z-Wave with a Simon XTi or XTi-5.
How Do I Add an Interlogix Simon XTi or XTi-5 to My Local WIFI?
There is currently no way to add an Interlogix Simon XTi or XTi-5 to a WIFI network. Interlogix does not make a WIFI card for these panels. The Simon XTi and XTi-5 instead rely upon cellular communication or a phone line to remain connected to the network. Learn more about the Simon XTi and XTi-5.
What Kind of Wire Do I Need to Use to Install an Interlogix Simon XTi or XTi-5?
The best wire to use when installing an Interlogix Simon XTi or XTi-5 System is an 18-gauge 2-conductor wire. To prevent the need for wire-stripping, a Honeywell LT-Cable can be used. This cable makes it even easier to install these systems. Learn more about wiring a Simon XTi or XTi-5 System.
Software Update 2.3.0 made it possible for the Qolsys IQ Panel 2 to support partitions. The option is found within the Advanced Settings Menu. Learn about the Qolsys IQ Panel 2.
Added:
Will an Interlogix Simon XTi or XTi-5 Work w/ Google Home?
The Interlogix Simon XTi and XTi-5 Systems are compatible with Google Home devices. The user must pair their Google Home device with their Alarm.com account. This is done through the Google Home App. Learn how to pair your Interlogix Simon XTi or XTi-5 Alarm System with Google Home.
Added:
How Do I Connect an Interlogix Simon XTi or XTi-5 to Phone Line Monitoring?
To connect a Simon XTi or XTi-5 to phone line monitoring, start by connecting the panel to a phone jack. Then program the dialer and adjust the reporting options. The panel will need active monitoring service to successfully dial out to a central station. Learn how to set up phone line monitoring.
Added:
How Do I Control Lights w/ an Interlogix Simon XTi or XTi-5?
There is a section within system settings on an Interlogix Simon XTi or XTi-5 Panel for controlling Z-Wave lights. Please note that the lights will need to be programmed with the system before they can be controlled. Learn how to control Z-Wave lights on an Interlogix Simon XTi or XTi-5.
Added:
How Do I Remove a Z-Wave Device from an Interlogix Simon XTi or XTi-5?
Removing a Z-Wave device from an Interlogix Simon XTi or XTi-5 System is very easy. Doing this will clear the device from the network. It is a good idea to always clear a Z-Wave device before attempting to add it to the network. Learn how to remove a Z-Wave device from a Simon XTi or XTi-5.
Added:
Does an Interlogix Simon XTi or XTi-5 Chime When Doors are Opened?
There is a chime feature available on the Simon XTi and XTi Systems. This feature can be enabled or disabled from the main settings menu on these systems. If this feature is enabled, the panel will chime when a monitored door is opened. Learn more about the Simon XTi and XTi-5 chime function.
Added:
Will an Interlogix Simon XTi or XTi-5 Work w/ a Phone Line?
By default, a Simon XTi or XTi-5 can only connect to monitoring using a phone line. However, we advise using a cellular connection with these systems. In order for these systems to use cellular connectivity, a cellular module must be installed. Learn how to connect an XTi or XTi-5 to the network.
Added:
Which Locks Work w/ an Interlogix Simon XTi or XTi-5?
The Simon XTi and XTi-5 will both support virtually any Z-Wave lock. But a Z-Wave controller is needed to do this. We will generally encourage a user to add a cellular module with an integrated Z-Wave controller to their Simon XTi or XTi-5. Learn more about using Z-Wave with a Simon XTi or XTi-5.
Added:
How Do I Add an Interlogix Simon XTi or XTi-5 to My Local WIFI?
There is currently no way to add an Interlogix Simon XTi or XTi-5 to a WIFI network. Interlogix does not make a WIFI card for these panels. The Simon XTi and XTi-5 instead rely upon cellular communication or a phone line to remain connected to the network. Learn more about the Simon XTi and XTi-5.
Added:
What Kind of Wire Do I Need to Use to Install an Interlogix Simon XTi or XTi-5?
The best wire to use when installing an Interlogix Simon XTi or XTi-5 System is an 18-gauge 2-conductor wire. To prevent the need for wire-stripping, a Honeywell LT-Cable can be used. This cable makes it even easier to install these systems. Learn more about wiring a Simon XTi or XTi-5 System.
Added: