Frequently Asked Questions

How Do I Mount the ADC-V721W?
To mount the ADC-V721W, hold the mounting plate in the location where the camera will go. Then mark the location of the two holes to drill. Next, drill the two holes, along with a center hole for the cable. Finally, screw in the mounting plate, and attach the camera. Learn more about the ADC-V721W.
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Which Systems Can Alarm Grid Take Over?
Alarm Grid will support any alarm system that we can take over. To take over a system, the user may need to know the panel's Installer Code and/or Master Code. In some situations, the user will need to replace the system's communicator. Learn more about what systems we can take over.
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How Do I Replace an Existing Honeywell 5816 On My VISTA Security System?
Replacing an old Honeywell 5816 door and window contact on a VISTA Panel is a very easy process. Simply delete the serial number of the old sensor from the panel. Then learn in the new one. Finally, uninstall the old sensor and install the new one. Learn more about replacing the Honeywell 5816.
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What's the Difference Between ADT Key Fobs & Honeywell 5834-4
An ADT Key Fob is basically the same device as a Honeywell 5834-4. It is ADT's rebranded version of the same key fob. Many users bring these fobs to new alarm companies and use them like a 5834-4. There's no need to "take over" one, since they work with multiple panels. Learn more about key fobs.
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Can I Add a Wired Siren to the Qolsys IQ Panel 2?
A wired siren can be added to a Qolsys IQ Panel 2 system. The device connects to the siren outputs on the back of the IQ Panel 2. The siren is powered using any 12VDC plug-in transformer. Once installed, it will function automatically. Learn more about using a wired siren with an IQ Panel 2.
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What's the Best Place to Install a Smoke Detector?
When choosing a location for a smoke detector, there are some things to remember. For example, it should be placed away from any vents or ducts that might affect its performance. It should also be at least 10 feet away from any kitchen appliances. Learn more about where to place a smoke detector.
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How Do I Turn Off Sensor Supervision for a Honeywell 5800 Series Motion Sensor?
Sensor supervision on a 5800 Series Motion Sensor is used by an alarm system to check-in with the sensor and make sure that it is within range and communicating properly. Turning this off will have the panel not look out for any check-in signals from the sensor. Learn more about sensor supervision.
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What Is the Best Alarm Contact?
There is no single best alarm contact. Many different types of door and window contacts are available, and the best one depends on the needs of the user. There are several questions to ask when looking for an alarm contact so that you can obtain the perfect one. Learn more about alarm contacts.
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How Do I Wire a 4-Wire Smoke Detector to My Wired Alarm System?
Connecting a 4-wire smoke detector to a wired alarm system is a slightly more complicated process than setting up most other hardwired zones. Several wired connections will need to be made. The setup will also require an end of line resistor and a relay module. Learn more about 4-wire smokes.
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How Do I Remove a Z-Wave Device from Alarm.com?
There are three ways to remove a Z-Wave device from Alarm.com. The first is to manually exclude the sensor using the panel. The second is to have the alarm monitoring company remove the sensor. The third is to reset the Z-Wave controller and rebuild the network. Learn more about Z-Wave devices.
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