Frequently Asked Questions

How Do I Disable Chime on an Interlogix Simon XTi or XTi-5?
The chime function for an Interlogix Simon XTi or XTi-5 System can be enabled or disabled from the main settings menu of the system. Simply click on the gear icon, and then choose "Off" next to the chime option. Learn more about the chime function on the Interlogix Simon XTi and XTi-5 Systems.
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How Long Does a Siren Sound For on an Interlogix Simon XT?
On an Interlogix Simon XT System, the siren will continue to sound until the system is disarmed or when the siren timeout period expires. The system can be disarmed with any valid code. The siren timeout period can be adjusted from system programming. Learn more about the siren on a Simon XT.
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How Do I Use an Interlogix Simon XTi or XTi-5 to Control a Garage Door?
An Interlogix Simon XTi or XTi-5 can control a garage door if a Z-Wave garage door opener is used. A Z-Wave controller will need to be installed in the panel. This requires adding a cellular communicator for the system. Learn how to set up an XTi or XTi-5 System to control a garage door.
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Will 2GIG Sensors Work On an Interlogix Simon XTi or XTi-5?
The Simon XTi and XTi-5 Systems function with wireless sensors that operate at 319.5 MHz. This is a different frequency than the 345 MHz signal sent by 2GIG Sensors. Because of this, 2GIG Sensors will not work with a Simon XTi or XTi-5. Find out which sensors can work with these systems.
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How Do I Batch Enroll SiX Series Sensors on a Honeywell Lyric Controller?
It is very easy to batch enroll SiX Series Sensors on a Honeywell Lyric Controller. The first step is to put the Lyric Controller into batch enrollment mode. Then power on the SiX Series Sensor. The sensor will be paired automatically. Learn more about the Honeywell SiX Series Sensors.
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Will Total Connect Work w/ an Interlogix Simon XTi or XTi-5?
Total Connect is not compatible with the Simon XTi or XTi-5 Alarm Systems from Interlogix. The Total Connect service is designed exclusively for use with Honeywell Alarm Systems. However, the Interlogix XTi and XTi-5 Systems can use Alarm.com instead. Learn more about the Simon XTi and XTi-5.
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How Do I Remove a Non-Functioning Z-Wave Device from My Honeywell System?
When a Z-Wave device stops functioning, it can be removed from the controller by using the "Remove Failed" or "Fix All" feature. This feature will remove the device from the list of current devices when an exclusion can not be performed. Read on to learn more about removing failed nodes.
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How Do I Enroll a Z-Wave Lock to my Security System?
To enroll a Z-Wave lock into your security system, you will start by clearing the Z-Wave lock from the network. Next, you will put your panel into its Z-Wave inclusion mode. Then, you will activate the inclusion function on the lock itself. To finish, you will install the Z-Wave lock into your door.
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Will an Interlogix Simon XTi or XTi-5 Work w/o a Phone Line?
A Simon XTi or XTi-5 can be upgraded to use a cellular connection. This will allow the system to receive alarm monitoring service without a phone line. This is one of the most important upgrades that can be made for an XTi or XTi-5 System. Learn more about using cellular with a Simon XTi or XTi-5.
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How Do I Connect My Interlogix Simon XTi or XTi-5 to WIFI?
There is no possible way to connect an Interlogix Simon XTi or XTi-5 to WIFI. Interlogix has not released a compatible WIFI card for these systems. They can only use a cellular connection or a phone line connection. We recommend using cellular. Learn more about the Simon XTi and XTi-5 Systems.
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