Frequently Asked Questions

What is the Best Smoke Detector for a Honeywell Security System?
The 5808W3 is a fantastic smoke detector for Honeywell Systems. The device includes both a smoke and heat detector, and it can be readily used with any Honeywell panel that is able to connect with 5800 Series wireless devices. When connecting with a Vista panel, a wireless receiver will be required.
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Is the Tuxedo Touch WIFI Enabled?
​The original Tuxedo Touch Keypad can't use WIFI connectivity. However, it can connect to the network through a built-in hard-wired ethernet connection. Additionally, the newer Tuxedo Touch WIFI includes all of the features of the original Tuxedo Touch, with either wired or WIFI capabilities.
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What Is the Difference Between 5800 Wireless Technology and Z-Wave?
Honeywell 5800 Series wireless sensors primarily consist of security and life-safety devices, while Z-Wave devices are generally for home automation purposes. Z-Wave devices can be controlled remotely using an interactive platform, such as Total Connect. This is not possible for 5800 Series devices.
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How Do I Remotely Control a ZWSTAT from my Android or iOS Phone?
The ZWSTAT can be controlled remotely using either the Total Connect app or the Alarm.com app. You will use Total Connect if you have a Honeywell system. Alarm.com will be used if your system is a 2GIG or Qolsys model. You will need to have a monitoring plan that includes Total Connect or Alarm.com.
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How Do I Program a 5802WXT to a Lynx Touch or Lyric Controller?
The 5802WXT wireless panic button can be programmed much in the same way as any other wireless sensor. This involves auto-learning in the serial number of the sensor through the zone programming mode of the panel. From there, adjust the settings for the device, and the 5802WXT will be ready for use.
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Can I Upgrade the GSMVLP?
The GSMVLP can be easily replaced with the GSMVLP4G. The GSMVLP used the AT&T 2G cellular service, which was terminated at the end of 2016. As a result, the GSMVLP will no longer work with a security system. Replacing it with a GSMVLP4G is necessary for using cellular communication with your system.
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Which Thermostats are Compatible with Total Connect 2.0?
Any Honeywell WIFI thermostat is compatible with Total Connect, as is the Honeywell ZWSTAT. The Honeywell WIFI thermostats include the Lyric Round Thermostat and all of the Total Connect Comfort Thermostats. Once integrated with Total Connect, a thermostat can be fully controlled using the platform.
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Is the Alarm.com ADC-V720 Camera POE?
The Alarm.com ADC-V720 Camera offers support for power over ethernet (POE). The outdoor camera can be powered directly from a POE network switch. Another option is to use a POE injector in conjunction with a non-POE network switch. The ADC-V720 is the only Alarm.com camera to support POE technology.
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Are Old Honeywell Hardwired Contacts Compatible w/ Modern Systems?
It is possible to use old Honeywell hardwired contacts with a newer security panel, such as a LYNX Touch or a Lyric Controller. This can be done with a wireless converter, such as the Honeywell 5800C2W. The security devices will connect to the 5800C2W, which will use a wireless zone with the system.
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How Much Does Honeywell Total Connect Cost?
Honeywell's Total Connect interactive service does not feature one specific price. The price that a user pays for the service depends upon how much they are charged by their alarm monitoring company. A Honeywell security panel with an internet or cellular connection is required to use Total Connect.
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