Frequently Asked Questions
Is the PROA7PLUS Compatible with Honeywell 5800 Sensors?
The Resideo PROA7PLUS can only support Honeywell 5800 Sensors if a Honeywell Home PROTAKEOVER Module is added to the system, with its dial set to 0. Learn about the PROA7PLUS.
Can I Use a 2GIG Edge w/o Monitoring?
The 2GIG Edge can be set up as a local noisemaker without monitoring service. It will not report signals when the system goes into alarm. Learn about using an unmonitored 2GIG Edge.
How Many Zones Does the 2GIG Edge Support?
There are 100 wireless zones, two (2) wired zones, one (1) built-in glass break zone, 32 key fob zones, and eight (8) keypad zones on the 2GIG Edge. Learn about the 2GIG Edge.
How Do I Turn Down the Volume On My 2GIG Edge?
To adjust the 2GIG Edge Volume, click the small gear icon in the bottom-right, enter the IC (default 1561), choose sounds, and set the volume. Learn to turn down the 2GIG Edge.
Is the 2GIG Edge Compatible w/ All 2GIG Door/Window Sensors?
The 2GIG Edge can support all of the 2GIG branded door and window alarm sensors. These wireless sensors can be auto-enrolled with the system. Learn about 2GIG Edge compatibility.
Is the 2GIG Edge Compatible with Honeywell 5800 Sensors?
There is a legacy 345 MHz wireless receiver inside the 2GIG Edge that allows the system to support uni-directional Honeywell 5800 Sensors. Learn about the 2GIG Edge.
Why Won't My 2GIG GC2 Send a Cell Test?
For a 2GIG Go!Control GC2, setting Question 91 (Q91) to "(0) no radio modem supplier" will make it impossible to run a Cell Test. Learn about the (Q91) setting on the 2GIG GC2.
How Do I Find the IMEI Number for a 2GIG Edge?
The IMEI number for a 2GIG Edge Alarm Panel can be found in the System Information Menu. No code is required to access this information. Learn how to find a 2GIG Edge IMEI number.
How Do I Disarm My Honeywell Home PROA7?
The PROA7 and PROA7C Systems can be disarmed from the panel, remotely through Total Connect 2.0, or by using a keypad or key fob. Learn how to disarm your PROA7 or PROA7C.
How Do I Disarm My Honeywell Home PROA7PLUS?
There are many ways to disarm a PROA7PLUS or PROA7PLUSC. You can disarm at the panel, through TC2, using a key fob, or using an external keypad. Learn how to disarm your system.
The Resideo PROA7PLUS can only support Honeywell 5800 Sensors if a Honeywell Home PROTAKEOVER Module is added to the system, with its dial set to 0. Learn about the PROA7PLUS.
Added:
Can I Use a 2GIG Edge w/o Monitoring?
The 2GIG Edge can be set up as a local noisemaker without monitoring service. It will not report signals when the system goes into alarm. Learn about using an unmonitored 2GIG Edge.
Added:
How Many Zones Does the 2GIG Edge Support?
There are 100 wireless zones, two (2) wired zones, one (1) built-in glass break zone, 32 key fob zones, and eight (8) keypad zones on the 2GIG Edge. Learn about the 2GIG Edge.
Added:
How Do I Turn Down the Volume On My 2GIG Edge?
To adjust the 2GIG Edge Volume, click the small gear icon in the bottom-right, enter the IC (default 1561), choose sounds, and set the volume. Learn to turn down the 2GIG Edge.
Added:
Is the 2GIG Edge Compatible w/ All 2GIG Door/Window Sensors?
The 2GIG Edge can support all of the 2GIG branded door and window alarm sensors. These wireless sensors can be auto-enrolled with the system. Learn about 2GIG Edge compatibility.
Added:
Is the 2GIG Edge Compatible with Honeywell 5800 Sensors?
There is a legacy 345 MHz wireless receiver inside the 2GIG Edge that allows the system to support uni-directional Honeywell 5800 Sensors. Learn about the 2GIG Edge.
Added:
Why Won't My 2GIG GC2 Send a Cell Test?
For a 2GIG Go!Control GC2, setting Question 91 (Q91) to "(0) no radio modem supplier" will make it impossible to run a Cell Test. Learn about the (Q91) setting on the 2GIG GC2.
Added:
How Do I Find the IMEI Number for a 2GIG Edge?
The IMEI number for a 2GIG Edge Alarm Panel can be found in the System Information Menu. No code is required to access this information. Learn how to find a 2GIG Edge IMEI number.
Added:
How Do I Disarm My Honeywell Home PROA7?
The PROA7 and PROA7C Systems can be disarmed from the panel, remotely through Total Connect 2.0, or by using a keypad or key fob. Learn how to disarm your PROA7 or PROA7C.
Added:
How Do I Disarm My Honeywell Home PROA7PLUS?
There are many ways to disarm a PROA7PLUS or PROA7PLUSC. You can disarm at the panel, through TC2, using a key fob, or using an external keypad. Learn how to disarm your system.
Added: