Frequently Asked Questions

How Do I Install a Recessed Alarm Sensor in a Sliding Glass Door?
Sliding glass doors often use surface-mount contacts. This is because it can be impossible to drill the required holes for recessed contacts. Learn the options for sliding doors.
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How Do I Include a Yale YRD216?
A Yale YRD216 Z-Wave Door Lock is paired with a Z-Wave controller by using special codes for including and excluding. Learn how to join a Yale YRD216 into your Z-Wave network.
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What are Total Connect Cameras?
If you want to use security cameras with your Honeywell Alarm System, you must use Total Connect Cameras. These devices can be streamed from the TC2 service. Learn about TC2 Cameras.
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How Far From the Panel Can an Image Sensor Be to Enroll It?
When enrolling an image sensor, you can technically have the device as far away as the max range of the sensor. Most image sensors can be auto-enrolled. Learn about image sensors.
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Which Cameras Work w/ the Lyric and Total Connect?
Honeywell produces cameras that can be streamed exclusively from Total Connect. There are also older cameras that can be streamed from the Lyric. Learn about Honeywell IP Cameras.
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Is a DSC Impassa ZigBee Compatible?
There is no way to use ZigBee devices with a DSC Impassa System. But you can use Z-Wave devices by adding an Alarm.com Cellular Communicator. Learn about the DSC Impassa.
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Which Battery Packs are Compatible with the Honeywell L7000?
The Honeywell L7000 System has three compatible backup battery packs. They differ in terms of maximum charge capacity. Learn about the three Honeywell LYNX Battery Packs.
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Which Battery Packs are Compatible with the Honeywell L5210?
The Honeywell L5210 System has three compatible battery packs. They are the LYNXRCHKIT-SC, the LYNXRCHKIT-HC, and the LYNXRCHKIT-SHA. Learn about the L5210 backup batteries.
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Which Battery Packs are Compatible with the Honeywell L5200?
The Honeywell L5200 has three battery pack options available. These are the LYNXRCHKIT-SC, the LYNXRCHKIT-HC, and then LYNXRCHKIT-SHA. Learn about these different battery backs.
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Which Battery Packs are Compatible with the Honeywell L3000?
The Honeywell L3000 System can use one of three battery packs. Each one can hold a different total charge for keeping the system powered. Learn about the L3000 Battery Packs.
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