Frequently Asked Questions

How Do I Delete a Zone From My Honeywell Home PROA7PLUS?
You must have access to local end-user programming to delete a zone from a PROA7PLUS or PROA7PLUSC. Otherwise, your monitoring company must do it for you. Learn to delete a zone.
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How Do I Delete a Zone From My Honeywell Home PROA7?
The PROA7 and PROA7C Systems have 250 total zones. Deleting a zone will free it up so that it can be reprogrammed from scratch with a new sensor. Learn to delete a PROA7 zone.
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How Do I Add a User Code to My Honeywell Home PROA7PLUS?
New user codes are added to the PROA7PLUS and PROA7PLUSC through the User Management Menu. Up to 96 codes can be set up on the system. Learn to add new PROA7PLUS user codes.
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How Do I Add a User Code to My Honeywell Home PROA7?
On a Honeywell Home PROA7 or Resideo PROA7C, you can access the User Management Menu to add, edit, and delete user codes. Learn how to add a new user code to the PROA7.
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How Do I Upgrade My DSC Impassa to a Honeywell PROA7PLUS?
If you want to upgrade from a DSC Impassa to a new PROA7PLUS, then you can use a PROTAKEOVER Module to retain your existing 433 MHz DSC Sensors. Learn to upgrade your DSC Impassa.
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How Do I Program a Zone On a 2GIG Edge?
The 2GIG Edge supports 2GIG eSeries Sensors, 2GIG 345 MHz Sensors, and Honeywell 5800 Sensors. The panel has 100 available zones. Learn to program a 2GIG Edge zone.
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How Do I Upgrade My Interlogix Simon XTi or XTi-5 to a Honeywell PROA7PLUS?
By setting the dial on the added PROTAKEOVER Module to 3, your PROA7PLUS System can support the 319.5 MHz sensors from your old XTi or XTi-5. Learn how to upgrade to a PROA7PLUS.
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How Do I Upgrade My Interlogix Simon XT to a Honeywell PROA7PLUS?
By using a PROTAKEOVER Module, you can bring over your existing Simon XT Wireless Sensors and enroll them with your new PROA7PLUS. Learn how to upgrade to a new system.
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How Do I Get My ADC-VDB770 Added to an Alarm.com Account Via the Website?
The Alarm.com ADC-VDB770 Doorbell Camera is added to an Alarm.com account in the same way as any other compatible camera. Learn to pair an ADC-VDB770 using the Alarm.com website.
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How Do I Get My ADC-VDB770 Added to My Alarm.com Account Via the Mobile App?
After you connect your ADC-VDB770 to the network, the next step is to get the camera added to your Alarm.com account. Learn how to set up the ADC-VDB770 Doorbell Camera.
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