Frequently Asked Questions

How Do I Find the IMSI Number on the IQ5 NS Alarm System?
Find the IMSI on the IQ5 NS in the IQ Installer app under About. Open the Cellular section to read the IMSI listed alongside the IMEI and ICCID for the carrier.
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How Do I Find the Serial Number on My IQ5 NS Alarm System?
Find the serial number on the IQ5 NS through the IQ Installer app under About. It is also on a sticker on the back of the panel and on the box it shipped in.
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How Do I See Which Phones Are Paired to the IQ5 NS System?
See which phones are paired to the IQ5 NS through the IQ Installer app. Open Bluetooth Devices to view the Paired Devices list of phones set up for disarming.
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How Do I Find the ICCID Number on the IQ5 NS Alarm System?
Learn how to find the ICCID number on the IQ5 NS panel through the IQ Installer app's About page, listed under the Cellular details section right now.
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How Do I Find the ICCID Number on the IQ5 Hub Alarm System?
Learn how to find the ICCID number on the IQ5 Hub panel. Go to Advanced Settings, touch About, and locate it under the Cellular information section today.
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How Do I Find the ICCID Number on the IQ Panel 5 System?
Learn how to find the ICCID number on the IQ Panel 5. Go to Advanced Settings, touch About, and locate it under the Cellular information section today.
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How Do I Turn Off Bluetooth Disarm on the IQ5 NS Panel?
Learn how to turn off Bluetooth Disarm on the IQ5 NS via the IQ Installer app, removing touchless disarming for every paired phone right away for good.
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How Do I Turn Off Bluetooth Disarm on the IQ5 Hub Panel?
Learn how to turn off Bluetooth Disarm on the IQ5 Hub, which removes the ability to disarm the system using any paired phone or Bluetooth device today.
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How Do I Turn Off Bluetooth Disarm on the IQ Panel 5 System?
Learn how to turn off Bluetooth Disarm on the IQ Panel 5, which removes the ability to disarm the system using any paired phone or Bluetooth device now.
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How Do I Turn On Keyfob Instant Arming on the IQ5 NS System?
Learn how to turn on Keyfob Instant Arming on the IQ5 NS via the IQ Installer app, which skips the exit delay for keyfob arming by default entirely today.
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