Frequently Asked Questions

How Do I Re-Seat the SIM on My Communicator?
First, locate the SIM card for your device. Next, remove the backup battery and unplug the transformer. Remove the communicator, and extract the SIM. Make sure it is clean and free of fingerprints. Re-insert the SIM, and re-attach the cellular module. Then re-apply power. Read on to learn more.
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How do I troubleshoot a Vista-GSM4G on a Vista-21iP?
With pass-through programming, a user with an Alpha keypad can perform diagnostic testing on the Vista-GSM4G to help determine the cause of communicator issues. Using this feature, signal strength can be verified in addition to other diagnostic testing. Keep reading to learn about this feature.
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Honeywell 5800MINI vs Qolsys IQ DW Standard
Two small and compact wireless surface-mount door and window contacts are the Honeywell 5800MINI and the Qolsys IQ DW Standard. Both sensors function in a similar way, and they both have an operating range of roughly 200 feet away from the panel. Learn more about these two door and window sensors.
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Will a Smoke Detector Detect Heat?
Not all smoke detectors are designed to detect the presence of high heat. These sensors will only detect high heat if that is a specific function of the device. Otherwise, a smoke detector will only detect smoke, and nothing more. Learn more about smoke detectors and their functionality.
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How Do I Program a Motion to Arm In Stay Mode on my Honeywell L5210, L7000?
A motion sensor can be armed in stay mode by setting its Response Type to "Perimeter". This will cause the motion to arm in both arm stay and arm away modes.
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What is a Glass Break Sensor?
Glass break sensors are very important devices for security systems. These devices listen for the sound of breaking glass. If a window or glass casing is broken, the device will hear the sound and send a signal to the panel to perform the programmed response. Learn more about glass break sensors.
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Can the Honeywell VAM Send Texts?
It is possible for the Honeywell VAM Z-Wave Controller to send text notifications. This is accomplished using the ability of the VAM to send email alerts. Since an email message can be sent as an SMS message, you can receive text alerts from your VAM module. Learn more about the Honeywell VAM.
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Can I Use AlarmNet Total Connect on My DSC Security System?
It is impossible for a DSC Security System to use the Total Connect service. This is because Total Connect is designed exclusively for use with Honeywell Alarm Panels. However, a DSC System can use the Alarm.com service if a compatible communicator is added. Learn more about these systems.
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Why Should I Get Home Security?
The most important reason to get home security is to protect yourself, your loved ones and all of your belongings. Another reason is to save money on your homeowner's insurance. Also many people get home security to use Z-Wave home automation. Learn more about what makes home security great.
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Conventional vs Monitored Smoke Detectors
Both conventional smoke detectors and monitored smoke detectors are life-safety devices that activate upon detecting smoke. But only a monitored smoke detector can contact a central station for help. A conventional smoke detector is just a noise-making device. Learn more about smoke detectors.
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