Frequently Asked Questions

Can I Upgrade the GSMVLP?
The GSMVLP can be easily replaced with the GSMVLP4G. The GSMVLP used the AT&T 2G cellular service, which was terminated at the end of 2016. As a result, the GSMVLP will no longer work with a security system. Replacing it with a GSMVLP4G is necessary for using cellular communication with your system.
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Which Thermostats are Compatible with Total Connect 2.0?
Any Honeywell WIFI thermostat is compatible with Total Connect, as is the Honeywell ZWSTAT. The Honeywell WIFI thermostats include the Lyric Round Thermostat and all of the Total Connect Comfort Thermostats. Once integrated with Total Connect, a thermostat can be fully controlled using the platform.
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What is the Best Smoke Detector for a Honeywell Security System?
The 5808W3 is a fantastic smoke detector for Honeywell Systems. The device includes both a smoke and heat detector, and it can be readily used with any Honeywell panel that is able to connect with 5800 Series wireless devices. When connecting with a Vista panel, a wireless receiver will be required.
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Is the Tuxedo Touch WIFI Enabled?
​The original Tuxedo Touch Keypad can't use WIFI connectivity. However, it can connect to the network through a built-in hard-wired ethernet connection. Additionally, the newer Tuxedo Touch WIFI includes all of the features of the original Tuxedo Touch, with either wired or WIFI capabilities.
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Why Doesn't My L5210 Do Anything When I Click "Program"?
If clicking on "Program" within the Installer Menu of a Honeywell L5210 does not take you to the next screen, you have been locked out of programming. This is because you selected "No" when asked if you wanted to allow the installer to reenter programming. You must use the backdoor method to get in.
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Are Old Honeywell Hardwired Contacts Compatible w/ Modern Systems?
It is possible to use old Honeywell hardwired contacts with a newer security panel, such as a LYNX Touch or a Lyric Controller. This can be done with a wireless converter, such as the Honeywell 5800C2W. The security devices will connect to the 5800C2W, which will use a wireless zone with the system.
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What Is the Difference Between a 2G and 4G Communicator on My Alarm Panel?
When deciding between a 2G and 4G cellular communicator, users should be aware that a 4G communicator will offer substantially faster speeds. This is useful for sending fast signals to a central monitoring station. Also, Z-Wave devices activated remotely will respond more quickly by using 4G speeds.
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What Is the Best Long-Range, Wireless Outdoor Motion Sensor?
For a long-range outdoor motion detector, we recommend the 5800PIR-OD. This motion features a weather-resistant design that makes it tremendous for outdoor use. The device can detect motion at a range of up to 40 feet away, and a user can change the sensor's sensitivity by adjusting its pulse count.
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How Do I Setup POE on Alarm.com's ADC-V720?
There are two ways of setting up power over ethernet (POE) on the Alarm.com ADC-V720 Outdoor Camera. It can either receive power directly from a POE network switch, or a POE injector can be used in combination with a non-POE network switch. Continue reading to learn more about POE on the ADC-V720.
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How Much Does Honeywell Total Connect Cost?
Honeywell's Total Connect interactive service does not feature one specific price. The price that a user pays for the service depends upon how much they are charged by their alarm monitoring company. A Honeywell security panel with an internet or cellular connection is required to use Total Connect.
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