Frequently Asked Questions

How Do I Change the Date or Time on an Interlogix Simon XT?
Setting the date and time on an Interlogix Simon XT is a very easy process. The options for adjusting the date and time can be accessed from the main screen of the system. You will need to know the system Master Code to change the date and time. Learn more about using an Interlogix Simon XT.
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Can I Use More than One Keypad with an Interlogix Simon XT?
The Simon XT System can support up to four different touchscreen keypads. These devices will provide additional points of access for the Simon XT System. Additionally, these keypads can be used to control any programmed Z-Wave devices. Learn more about the Simon XT and external keypads.
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Will Total Connect Work w/ an Interlogix Simon XT?
Total Connect is an interactive service platform that is used exclusively with Honeywell Alarm Systems. Since the Interlogix Simon XT is not manufactured by Honeywell, it cannot use the Total Connect service. But the Simon XT can use Alarm.com instead. Learn more about the Simon XT and Alarm.com.
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Can I Connect to the Interlogix Simon XT w/ an iPad?
An iPad can use the Alarm.com Mobile App to connect with an Interlogix Simon XT Alarm System. This app is available for free download from the App Store. The Simon XT must have an active cellular communicator in order to sync with Alarm.com. Learn more about the Alarm.com Mobile App.
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How Do I Add a Wireless Zone to an Interlogix Simon XT?
Wireless zones for an Interlogix Simon XT are configured through the System Programming Menu. With the system in its learn mode, activate the sensor tamper to learn it in. Then configure the settings for that zone. Learn how to enroll a wireless sensor with an Interlogix Simon XT System.
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How Do I Connect an iPhone to an Interlogix Simon XT?
An iPhone can connect with an Interlogix Simon XT using the Alarm.com Mobile App. The user will need an active Alarm.com account. Alarm.com allows users to arm and disarm their system, check sensor status and control Z-Wave devices. Learn how to connect an iPhone with an Interlogix Simon XT.
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How Do I Connect an Android to an Interlogix Simon XT?
An Android device can use the Alarm.com Mobile App to connect with a Simon XT. The user will need to have an active Alarm.com account with a synced Simon XT System to do this. The panel must have cellular service to work with Alarm.com. Learn how to connect an Android device with a Simon XT.
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What's the Best Place to Install 5800COMBO Smoke/CO Detectors?
There are several great locations for 5800COMBO devices. We recommend placing at least one of these devices on each floor of a building. Some great locations include sleeping areas and central locations. But they should be placed away from any vents or ducts. Learn more about the 5800COMBO.
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Honeywell 5809 vs 2GIG SMKT2-345
The 5809 and the SMKT2-345 are both life-safety devices designed to alert people to the presence of a fire. The SMKT2-345 can sense smoke and high temperatures, while the 5809 can only sense high temperatures. They are also manufactured by different companies. Learn more about these two devices.
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What's the Best Place to Install a Heat Detector?
There are certain applications in which using a standalone heat detector makes sense. This includes installations in environments that often feature smoke or dust that could potentially cause a false alarm on a smoke detector. Learn more about choosing a location for a heat detector.
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