Frequently Asked Questions

How Do I Get My Alarm Company to Change My Installer Code?
Contacting your alarm company is not needed to change the Installer Code on your panel. An end user is able to change their own Installer Code, assuming they know their current Installer Code. However, simply leaving the Installer Code at its default is the best option for the majority of end users.
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Are Old Honeywell Hardwired Contacts Compatible w/ Modern Systems?
It is possible to use old Honeywell hardwired contacts with a newer security panel, such as a LYNX Touch or a Lyric Controller. This can be done with a wireless converter, such as the Honeywell 5800C2W. The security devices will connect to the 5800C2W, which will use a wireless zone with the system.
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How Much Does Honeywell Total Connect Cost?
Honeywell's Total Connect interactive service does not feature one specific price. The price that a user pays for the service depends upon how much they are charged by their alarm monitoring company. A Honeywell security panel with an internet or cellular connection is required to use Total Connect.
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Why Doesn't My L5210 Do Anything When I Click "Program"?
If clicking on "Program" within the Installer Menu of a Honeywell L5210 does not take you to the next screen, you have been locked out of programming. This is because you selected "No" when asked if you wanted to allow the installer to reenter programming. You must use the backdoor method to get in.
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What is the Best Wired LCD Keypad?
If you are looking for the best wired LCD keypad, then you should look no further than the Honeywell Tuxedo Touch WIFI. The Tuxedo can control your security system, and supports Z-Wave device control. All of these features are available in an exciting, user-friendly color touchscreen.
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What is the Best Wired Security Control Panel?
Users who are looking for a wired security control panel should strongly consider the VISTA-21iP. This system includes all of the functionality of the impressive VISTA-20P, with added IP connectivity. Once paired with a 6160RF keypad, the VISTA-21iP will be ready for almost any basic security use.
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What Is the Difference Between a 2G and 4G Communicator on My Alarm Panel?
When deciding between a 2G and 4G cellular communicator, users should be aware that a 4G communicator will offer substantially faster speeds. This is useful for sending fast signals to a central monitoring station. Also, Z-Wave devices activated remotely will respond more quickly by using 4G speeds.
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How Do I Setup POE on Alarm.com's ADC-V720?
There are two ways of setting up power over ethernet (POE) on the Alarm.com ADC-V720 Outdoor Camera. It can either receive power directly from a POE network switch, or a POE injector can be used in combination with a non-POE network switch. Continue reading to learn more about POE on the ADC-V720.
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Is the Alarm.com ADC-V720 Camera POE?
The Alarm.com ADC-V720 Camera offers support for power over ethernet (POE). The outdoor camera can be powered directly from a POE network switch. Another option is to use a POE injector in conjunction with a non-POE network switch. The ADC-V720 is the only Alarm.com camera to support POE technology.
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Honeywell 5828V vs 5828
The only difference between the Honeywell 5828V Keypad and the Honeywell 5828 Keypad is that the 5828V Keypad has a voice feature. This means it will read out the zone descriptors whenever a zone is faulted. The 5828V can also be used to record an audible voice message that can be played back later.
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