Frequently Asked Questions

How Do I Connect My Lyric Alarm System to Alexa?
A Lyric Panel can be controlled through Alexa by enabling the TC2 Alexa Skill and pairing the associated Total Connect 2.0 account. Learn how to connect a Lyric System with Alexa.
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How Do I Connect My Lyric Thermostat to Alexa?
A Lyric Thermostat is paired with Alexa using the Honeywell Home App. The Honeywell Home Skill must be enabled in the Alexa App. Learn how to use your Lyric Thermostat with Alexa.
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How Do I Link a Honeywell Lyric Alarm System to HomeKit?
A Honeywell Lyric System can be paired with Apple HomeKit by following the necessary steps within the Apple Home App. Learn how to link a Honeywell Lyric Controller with HomeKit.
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What Do the Buttons on the 5834-4 Key Fob Mean?
A Honeywell 5834-4 Key Fob has four buttons. By default, these buttons are for arming away, arming stay, disarming and triggering a panic. Find out what the 5834-4 buttons mean.
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What Can Set Off Wireless Glass Break Detectors?
Glass breaks are triggered by sounds similar to the shattering of glass. Some must also detect the "thud" of an object striking against glass. Find out what sets off glass breaks.
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How Many Zones Does a 5834-4 Take?
A 5834-4 Key Fob will use one zone for each programmed function. The device can perform up to eight different functions, for a total of eight zones. Learn about the 5834-4.
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How Do I Find the Serial Number on a Honeywell Key Fob?
The Serial Number for a Honeywell Key Fob can be found on the back of the device on a sticker. Or it can be found by enrolling it to a panel. Learn how to find a key fob SN.
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How Do I Record Video on My Honeywell Wireless Security Camera?
A Honeywell Camera will record a 30 second clip when its motion sensor or microphone is activated. Manual recordings can also be made from TC2. Learn about security cameras.
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Will an L5100 Work with a Z-Wave Thermostat?
Once an L5100-ZWAVE has been added to a Honeywell L5100, the system will be able to support Z-Wave thermostats. Learn about the Honeywell L5100 and the L5100-ZWAVE module.
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How Do I Program the Honeywell 5800COMBO to the 2GIG GC3?
For full functionality, the 5800COMBO will use four zones on the 2GIG GC3 - smoke/heat, CO detection, freeze and maintenance. Learn how to program the 5800COMBO to the 2GIG GC3.
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