Frequently Asked Questions

What is a Z-Wave Thermostat?
One way that a smart thermostat can communicate is across a Z-Wave network. These ingenious devices are great for smart home setups. Learn more about Z-Wave thermostats.
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Do I Need a Phone Line for a Home Security System?
Thanks to IP and cellular connectivity, a user does not need a phone line for a home security system. Learn about the communication paths used with alarm systems.
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What is Cellular Alarm Monitoring?
Arguably the best way for an alarm system to communicate is across a cellular network. This requires a cellular plan from a monitoring company. Learn about cellular monitoring.
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Are Wired or Wireless Alarm Systems More Secure?
When it comes to security systems, wired and wireless panels are equally as secure. A user can feel confident with either type of system. Learn more about alarm systems.
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Can I Mount a Honeywell 5800RP Outside?
The Honeywell 5800RP is not weatherproof, and it cannot be used outside. The device must be used inside, and it requires an electrical outlet. Learn more about the 5800RP.
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Can I Monitor My VISTA 20P Remotely w/o Paying Or Using Total Connect?
In order to securely monitor a VISTA 20P System remotely, a user needs access to Total Connect. This requires paying for the service. Learn more about Total Connect 2.0.
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How Do I Reset My 2GIG GC2 Alarm System's Password?
The Master and Installer Codes for a 2GIG GC2 will be reset to default following a factory reset of the panel. Learn how to reset the passwords for your 2GIG GC2 System.
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How Do Alarm Keypads Work?
Alarm Keypads are used for controlling an alarm system. Depending on the type of panel, a keypad can either be a primary or secondary access point. Learn more about alarm keypads.
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What is the Total Connect Platform?
Honeywell Systems are able to connect with an interactive service platform called Total Connect. This service is used for various system functions. Learn more about Total Connect.
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How Loud is the Interlogix Simon XT Siren?
The siren in the Interlogix Simon XT is rated at a minimum of 85 db. If a user needs a louder siren, they can use a hardwired siren. Learn more about the Simon XT System siren.
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