Frequently Asked Questions

How Does Dual Path Monitoring Work With A Qolsys IQ Panel 4?
When dual-path monitoring is used with the IQ Panel 4, both paths are used simultaneously. This ensures the fastest path is used. Keep reading for more details.
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How Do I Replace the Batteries in My Schlage WIFI Lock?
Remove the cover, then the battery tray and take out all of the old batteries. Replace with high quality AA Alkaline batteries. Keep reading to learn more.
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How Do I Add a Schlage WIFI Lock to My Alarm.com Account?
First, the Schlage BE489 WIFI Lock must be enrolled with the Schlage Home App. Then, those credentials are used to log in at Alarm.com. Read on for details.
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How Do I Troubleshoot a Communicator Trouble on a DSC NEO?
To troubleshoot a communicator issue between a DSC NEO and a TL880 communicator you will need a volt meter and this guide. Continue reading for full details.
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Why Can't I access "Tools" or "Settings" On My PROA7?
The Tools and Settings menu options will not be visible when a partition is armed on the PROA7 or PROA7PLUS Panel. Read on to learn about this limitation.
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How Do I Program Z Wave Devices To A Qolsys IQ Panel 4?
Enroll a Z-Wave device into the IQ Panel 4 by putting the panel into pairing mode and activating the device's inclusion function. Read along as we explain.
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How Do I Change the Master Code of a Qolsys IQ Panel 4?
Change the Master Code on a Qolsys IQ Panel 4 by entering the User Management page. There you edit the existing Master code. Read on to learn all the details.
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How Do I Connect the Qolsys IQ Panel 4 To A WIFI Network?
To connect an IQ Panel 4 to WIFI, go into Advanced Settings > WIFI settings and select the network. Enter the proper password. Follow this guide to connect.
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How Do I Enable Live Video View On A Qolsys IQ Panel 4?
A service package that supports video is needed. Connect the cameras and panel to WIFI, and enable in account settings. Read on for full details.
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How Much Should I Pay for Alarm Monitoring?
Alarm monitoring ranges in price from $10/month to $100/month. While companies sets their own pricing, costs should correspond to features. Better reliability can increase costs, for example. Convenient home automation features can add costs as well.
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