Frequently Asked Questions

How Do I Wire and Program a DSC PowerSeries NEO for 2-Wire Smokes?
The DSC PowerSeries NEO uses PGM2 to reset 2-wire smokes. Connect smoke negative to PGM2, connect smoke positive to Aux Positive. Keep reading for full details.
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Are a Smoke Alarm and a Smoke Detector The Same Thing?
No, a Smoke Detector is tied to a separate alarm system. A Smoke Alarm is a stand-alone device or group of devices. Keep reading for details on these devices.
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How Do I Connect a High Current Siren to a DSC PG9WLSHW8?
Using a third-party relay and a power supply, connect the relay to the bell circuit and the siren to the relay. Keep reading for details using Altronix relays.
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Is the 2GIG Tilt1-345 Compatible with a Honeywell Lyric?
Many of 2GIGs non-encrypted, uni-directional 345 MHz RF sensors are compatible with the Honeywell Lyric version MR3+. Some are not. Keep reading to learn more.
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Honeywell Lyric Vs. Honeywell Home PROA7 Security System
The Honeywell Lyric and Honeywell Home PROA7 systems are similar in many respects. Here we will compare their features. Keep reading to see the comparison.
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Honeywell Lyric Vs. Honeywell Home PROA7PLUS
The Honeywell Lyric and Honeywell Home PROA7PLUS have many features in common. Here we will contrast and compare them. Keep reading to learn more about both.
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What Is The Best Way To Upgrade From a Concord 4 Panel?
The best way to upgrade from a Concord 4 depends on the panel configuration and the remote service platform desired. Read on to learn the best upgrade options.
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How Do I Enable Total Connect 2.0 to work w/Google Home?
Open the Google Home App, choose Setup Device, Works With Google. Search for TC2 and select it. Enter your TC2 login credentials. Keep reading for full details.
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How Do I Quickly Configure a Honeywell Home PROSIXC2W?
First, wire the zones, then calibrate the module. Enter zone programming, then tamper the module. Complete configuration for any used zones. Read on for more.
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How Do I Add Alarm.com Remote Services To My Concord 4?
To add Alarm.com services to a Concord 4, connect a SuperBus 2000 Gateway (60-861) to the panel. Then connect an LTE unit to the gateway. Read on for details.
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