Frequently Asked Questions

How Do I Add a DWR100-345 Recessed Door Contact to GC Touch?
Learn how to add and enroll a 2GIG DWR100-345 recessed door contact on the GC Touch using Sensor Settings with either the Quick Add or Manual Add option.
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How Do I Connect a CO100-345 Carbon Monoxide Alarm to GC Touch?
Learn how to connect a 2GIG CO100-345 wireless carbon monoxide alarm to the GC Touch using Sensor Settings with either Quick Add or Manual Add enrollment.
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How Do I Add a PIR100-345 Motion Detector to the GC Touch?
Learn how to add and enroll a 2GIG PIR100-345 motion detector on the GC Touch using Sensor Settings with either the Quick Add or Manual Add enrollment option.
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How Do I Remove All PowerG Devices From the IQ5 Hub System?
Remove all PowerG devices on the IQ5 Hub from Installation, Devices. Touch Remove All PowerG Devices and confirm to clear all PowerG sensors and automation.
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How Do I Remove All PowerG Devices From the IQ Panel 5?
Remove all PowerG devices on the IQ Panel 5 from Installation, Devices. Touch Remove All PowerG Devices and confirm to clear all PowerG sensors and automation.
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How Do I Give the Master Code Camera Access on the IQ5 Hub?
Allow the Master Code to access camera settings on the IQ5 Hub in Camera Settings under Installation. Enable Allow Master Code to Access Image Settings here.
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How Do I Give Master Code Camera Access on the IQ Panel 5?
Allow the Master Code to access camera settings on the IQ Panel 5 in Camera Settings under Installation. Enable Allow Master Code to Access Image Settings.
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How Do I Control Who Can Delete the Photos on the IQ5 Hub?
Control who can delete photos on the IQ5 Hub in Camera Settings under Installation. Set Secure Delete Images and Secure Delete Images by User Code toggles.
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How Do I Control Who Can Delete Photos on the IQ Panel 5?
How Do I Control Who Can Delete Photos on the IQ Panel 5?
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How Do I Turn Disarm Photos On or Off on the IQ5 Hub System?
Turn disarm photos on or off on the IQ5 Hub from Camera Settings in Advanced Settings. Toggle Disarm Photos to stop the camera capturing a photo at disarm.
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