Frequently Asked Questions

How Do I Enable Live Video View On A Qolsys IQ Panel 4?
A service package that supports video is needed. Connect the cameras and panel to WIFI, and enable in account settings. Read on for full details.
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How Much Should I Pay for Alarm Monitoring?
Alarm monitoring ranges in price from $10/month to $100/month. While companies sets their own pricing, costs should correspond to features. Better reliability can increase costs, for example. Convenient home automation features can add costs as well.
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Are Special Firewall Settings Needed for LTEM-P and PRO Comms?
If your firewall is not allowing the correct data through, there are special settings you must enable. Continue reading to learn how and when to allow access.
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How do I Program a Polling Loop Zone on a VISTA-128BPT?
Program a polling loop zone on a VISTA-128BPT in zone programming. Select and enter all the zone configuration options. Continue reading to learn the details.
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How do I Program a Hardwired Zone on a VISTA-128BPT?
Program a hardwired zone on a 128BPT in Installer's zone programming. Select and enter all the zone configuration options. Read on to learn all the details.
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How Do I Connect an LTEM-PA/LTEM-PV Without Cell to WIFI?
To connect an LTEM-PA or LTEM-PV communicator to WIFI, first install a WIFI module. Then use the Total Connect 2.0 app to configure. Keep reading to learn how.
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What Are The Wiring Recommendations For an Alarm system?
For alarm systems 18-gauge wire is the most popular size. Whether using 2 or 4 conductors, 18-gauge wire is recommended. Join us as we discuss alarm wiring.
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How Do I Use an External Communicator with a Lynx L3000?
You can use an external ECP communicator on an L3000, by using the Honeywell LYNXGSMEXTCB External Communicator Cable. Learn how, as we go into all the details.
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Why Are All Of My Lyric's SiX Series Sensors Showing a Trouble?
SiX Sensors can at times loose connection with the Lyric controller. This can occur when the Lyric jumps channels. Follow along as we discuss this in detail.
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How Do I Create a Scene In Total Connect 2.0 Via a Phone?
To create a scene in the Total Connect 2.0 mobile app, log in and go to the scenes tab. Click on the add scene icon, and the wizard walks you through it all.
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