Frequently Asked Questions

Are Wired or Wireless Panels More Secure?
Wired and wireless panels are about the same in terms of security. This is especially true with the encrypted protocols of newer wireless panels. Learn more about alarm systems.
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Can Wink Recognize a Z-Wave Device that is Enabled Under Another Controller?
A Z-Wave device can only be paired with one Z-Wave network. If the device is set up with another controller, it must be cleared from the network first. Learn more about Z-Wave.
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Can I Control My Z-Wave Thermostats w/o Internet?
Z-Wave thermostats can be controlled without internet by using local Z-Wave control or remotely through cellular connectivity. Find out more about Z-Wave thermostats.
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What is a GSM Alarm Monitoring System?
GSM is a type of cellular network that an alarm system can connect with to receive cellular monitoring service. Learn more about cellular monitoring for alarm systems.
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What Does AC Power Failure Mean on My Security System?
When a panel is displaying AC power failure, it means that it is not receiving plug-in outlet power. Instead, it has switched to its backup battery. Learn about AC power failure.
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Can a Security System Still Work if a Phone line is Cut?
A security system will continue to work if a phone line is cut, as long as the system is running a cellular and/or IP connection. Learn about how security systems work.
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What is the Cost of Wired Systems vs Wireless Systems?
There isn't much difference in terms of cost between wired and wireless systems. Wired panels might seem cheaper, but they need more add-ons. Learn about the cost of alarm panels.
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Honeywell 5834-4 vs 5834-2
The 5834-4 and 5834-2 Key Fobs are basically the same device. But the 5834-4 has more buttons and can support more commands. Find out the differences between these devices.
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When Should I Use Shock Sensors vs Glass Break Detectors?
Although shock sensors and glass break detectors have similar applications, each type has its own advantages. Find out when you should use shock sensors or glass break sensors.
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Can the Honewyell T5 Thermostat Be Used w/ a Lyric Security System?
The Honeywell T5 cannot be operated using a Honeywell Lyric Controller. But it can be controlled through Apple HomeKit or the Honeywell Home App. Learn about the T5 Thermostat.
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