Frequently Asked Questions

What Is the Farmers Homeowner's Insurance Discount Given for Owning an Alarm System?
According to Farmers Insurance, a small discount in one's insurance premium can be provided for owning an alarm system. The exact amount of this discount is dependent on many different factors, such as location and the type of monitoring provided. Learn more about the Farmers Insurance discount.
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Can a Honeywell LYNX Touch Security System Send Alerts to My Phone When an Alarm is Triggered?
A user is able to receive alerts from their LYNX Touch Security System when an alarm event occurs. This is done through the Total Connect interactive service. The user can choose receive a text message from Total Connect whenever a system experiences an event. Learn more about Total Connect.
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What is the Best Wired Door/Window Alarm Contact?
There is not a single "best" hardwired door and window contact. Each type of door and window contact will work better in certain situations and installations than in others. There is usually a perfect hardwired contact for every type of situation. Learn more about wired door and window contacts.
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How Do I Connect a WAP-PLUS?
The WAP-PLUS is a device used for connecting security cameras to a router that does not offer WPS protection. An ethernet cable connects the WAP-PLUS and the router. The security cameras then connect to the WAP-PLUS wirelessly or through ethernet connections. Learn more about the WAP-PLUS.
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Can I Use a 21iP to Activate a Lock?
The VISTA-21iP can control Z-Wave locks with the addition of a Z-Wave controller. Compatible modules include the Honeywell Tuxedo Touch and the Honeywell VAM. Z-Wave locks can be operated through the Z-Wave controller or through Total Connect. Learn more about using Z-Wave locks with a VISTA-21iP.
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Honeywell 5800MINI vs Honeywell 5816
Two popular surface-mounted door and window contacts are the Honeywell 5800MINI and the Honeywell 5816. The 5800MINI is smaller and more compact than the 5816. However the 5816 can also be used as a wireless transmitter for normally closed hardwired sensors. Learn more about these two contacts.
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What Is The Hartford Homeowner's Insurance Discount Given for Owning an Alarm System?
The Hartford will offer a Homeowner's insurance discount that typically ranges between 5% and 10% for owning a home alarm system. The exact amount of this discount varies based on several different factors, such as the home's location. Learn more about the Hatford Homeowner's insurance discount.
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How Do I Turn off (Power Down) My Home Alarm System?
Most alarm systems can be turned off by following similar steps. The process involves disconnecting the backup battery and then unplugging the transformer from the wall. The shut down can be confirmed by checking the panel's touchscreen or keypad. Learn more about shutting down your alarm system.
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Honeywell 5800MINI vs Honeywell 5818MNL
The 5800MINI and the 5818MNL are both wireless door and window contacts from the Honeywell 5800 Series. They both include a sensor and a magnet. Their biggest difference is that the 5800MINI is a surface-mount sensor, while the 5818MNL is a recessed sensor. Learn more about these two devices.
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Can I Use Vivint's Security Cameras w/o Service?
Vivint provides proprietary security cameras that are designed exclusively for use with Vivint service. If a user leaves Vivint, they will not be able to bring these cameras to another monitoring company. Vivint has blocked these cameras for takeover. Learn more about Vivint security cameras.
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