Frequently Asked Questions

How Do I Add an External Keypad to an Interlogix Simon XTi or XTi-5?
The Interlogix Two-Way Talking Touch Screen Keypad can be enrolled with a Simon XTi or XTi-5 System much in the same way as any wireless sensor. The external keypad is automatically recognized by the system so that it can be enrolled. Learn how to add an external keypad to a Simon XTi or XTi-5.
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Will an Interlogix Simon XT Work w/ Google Home?
Google Home can link with an Interlogix Simon XT System through the Alarm.com service. The user's Alarm.com account login information is shared with the Google Home App so that the Google Home device can control the Simon XT System. Learn how to integrate a Simon XT System with Google Home.
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Can I Set Up WIFI as Primary & GSM as backup on an Interlogix Simon XTi or XTi-5?
The Simon XTi and XTi-5 Systems cannot connect to a WIFI network. This makes it impossible to use WIFI as a communication path. However, this is not a major concern, since cellular service is superior for alarm systems anyway. Learn more about cellular monitoring for a Simon XTi or XTi-5 System.
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How Do I Connect an iPhone to an Interlogix Simon XTi or XTi-5?
An iPhone can connect with an Interlogix Simon XTi or XTi-5 using the Alarm.com Mobile App. This app is available for free download from the App Store. The XTi or XTi-5 System will need active cellular service to work with Alarm.com. Learn how to use an iPhone with the Simon XTi or XTi-5.
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How Do I Change the Date or Time on an Interlogix Simon XTi or XTi-5?
The date and time for an Interlogix Simon XTi or XTi-5 Alarm System can be adjusted from the main settings menu. You will need to provide the system Master Code in order to change the date and time. Learn how to adjust the date and time on an Interlogix Simon XTi or XTi-5 Alarm System.
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Can I Connect an iPhone to an Interlogix Simon XTi or XTi-5?
To control a Simon XTi or XTi-5 System using an iPhone, you must use the Alarm.com Mobile App. This app is available for free download from the Apple App Store. The system will need to be synced with Alarm.com for this to be possible. Learn how to set up an iPhone with a Simon XTi or XTi-5.
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How Do I Add a Wireless Zone to an Interlogix Simon XTi or XTi-5?
Any wireless sensor used with a Simon XTi or XTi-5 requires its own wireless zone. New zones are added through system programming. This is done by putting the system into its learn mode and then activating the tamper switch on the sensor. Learn how to add wireless zones on an XTi or XTi-5 System.
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Can I Use an LT-Cable w/ an Interlogix Simon XTi or XTi-5 Alarm System?
The LT-Cable can certaintly be used with an Interlogix Simon XTi or XTi-5 in place of a standard 18-gauge 2-conductor wire. By using an LT-Cable, it is easier to get power to the alarm system. The LT-Cable is available for purchase on our website. Learn more about the Honeywell LT-Cable.
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How Do I Change the Battery in My Interlogix Simon XTi or XTi-5?
Inside an Interlogix Simon XTi or XTi-5 System is a battery pack that serves as the backup battery. To change the backup battery, simply unplug the old one and apply the new one. The new battery pack should snap into place. Learn how to replace the battery in an Interlogix Simon XTi or XTi-5.
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Can I Install an Interlogix Simon XTi or XTi-5 Myself and Still Get Monitoring?
It does not matter who installed a Simon XTi or XTi-5 System. As long as it can successfully send outbound communication signals, it will be able to receive monitoring service. This is even true if the system was self-installed by a DIY user. Learn more about alarm monitoring services.
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