Frequently Asked Questions

Can I Connect to the DSC Impassa w/ an iPad?
An iPad can use the Alarm.com Mobile App to control a DSC Impassa. This app can be downloaded for free from the App Store. Learn how to use an iPad with the DSC Impassa.
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How Do I Get Remote Access to a DSC Impassa?
A user can remotely access a DSC Impassa that is linked with Alarm.com using the Alarm.com Mobile App on any Android or iOS device. Learn how to remotely access a DSC Impassa.
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How Do I Activate the Chime on a DSC Impassa?
Chime mode on a DSC Impassa can be toggled by either pressing and holding the "Chime" button for two seconds or entering the command [*] [4]. Learn more about the DSC Impassa.
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Can a DSC Impassa be Self-Monitored?
It is possible to do self-monitoring with a DSC Impassa. The system will need to be connected with Alarm.com to make this possible. Learn how to self-monitor a DSC Impassa.
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How Do I Add a DSC Impassa to My Local WIFI?
A DSC Impassa cannot connect with a WIFI network. Instead, we recommend using a cellular connection with the system. Learn about the possible communication paths for the Impassa.
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How Do I Connect a TG-1 Express to my Older Legacy Panel?
The Telguard TG-1 Express mounts near the panel. It connects to the power and phone terminals of the panel. Learn how to connect the TG-1 Express to a legacy panel.
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How Do I Add Additional User Codes to a DSC Impassa?
New user codes can be added to a DSC Impassa using the system's Master Code. The system will support up to 16 user codes. Learn how to add user codes to a DSC Impassa.
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Will Alarm.com Work w/ a DSC Impassa?
The DSC Impassa can access Alarm.com once a cellular communicator is installed and the system receives cellular monitoring. Find out how to connect a DSC Impassa to Alarm.com.
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Can a DSC Impassa Do Home Automation w/o Monitoring?
It is impossible to do home automation on a DSC Impassa without monitoring service. Z-Wave control is built into the cellular communicator. Learn more about home automation.
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How Do I Change the Date or Time on a DSC Impassa?
The DSC Impassa features a special menu for setting the date and time. This menu can be accessed from the main screen. Find out how to change the Impassa date and time.
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