Frequently Asked Questions

How Do I Add a Wireless Zone to an Interlogix Simon XTi or XTi-5?
Any wireless sensor used with a Simon XTi or XTi-5 requires its own wireless zone. New zones are added through system programming. This is done by putting the system into its learn mode and then activating the tamper switch on the sensor. Learn how to add wireless zones on an XTi or XTi-5 System.
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Can I Connect an iPhone to an Interlogix Simon XTi or XTi-5?
To control a Simon XTi or XTi-5 System using an iPhone, you must use the Alarm.com Mobile App. This app is available for free download from the Apple App Store. The system will need to be synced with Alarm.com for this to be possible. Learn how to set up an iPhone with a Simon XTi or XTi-5.
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Can I Disable the Internal Siren on an Interlogix Simon XTi or XTi-5?
The Interlogix Simon XTi and XTi-5 Systems both feature an internal siren that can be disabled from within system programming. This option is found within the Siren Options sub-menu. The system's Installer Code is needed to access this menu. Learn how to disable the Simon XTi or XTi-5 siren.
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How Do I Connect an Interlogix Simon XTi or XTi-5 to Phone Line Monitoring?
To connect a Simon XTi or XTi-5 to phone line monitoring, start by connecting the panel to a phone jack. Then program the dialer and adjust the reporting options. The panel will need active monitoring service to successfully dial out to a central station. Learn how to set up phone line monitoring.
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How Do I Control Lights w/ an Interlogix Simon XTi or XTi-5?
There is a section within system settings on an Interlogix Simon XTi or XTi-5 Panel for controlling Z-Wave lights. Please note that the lights will need to be programmed with the system before they can be controlled. Learn how to control Z-Wave lights on an Interlogix Simon XTi or XTi-5.
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Does the Qolsys IQ Panel 2 Support Partitions?
The Qolsys IQ Panel 2 is a single-partition system, and it does not support partitioning. There is no way to provide different access levels to different user codes. A different alarm system is needed if a user wants to set up multiple partitions. Learn more about the Qolsys IQ Panel 2.
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Will an Interlogix Simon XTi or XTi-5 Work w/ Google Home?
The Interlogix Simon XTi and XTi-5 Systems are compatible with Google Home devices. The user must pair their Google Home device with their Alarm.com account. This is done through the Google Home App. Learn how to pair your Interlogix Simon XTi or XTi-5 Alarm System with Google Home.
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Will an Interlogix Simon XTi or XTi-5 Work w/ a Phone Line?
By default, a Simon XTi or XTi-5 can only connect to monitoring using a phone line. However, we advise using a cellular connection with these systems. In order for these systems to use cellular connectivity, a cellular module must be installed. Learn how to connect an XTi or XTi-5 to the network.
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Will Total Connect Work w/ an Interlogix Simon XTi or XTi-5?
Total Connect is not compatible with the Simon XTi or XTi-5 Alarm Systems from Interlogix. The Total Connect service is designed exclusively for use with Honeywell Alarm Systems. However, the Interlogix XTi and XTi-5 Systems can use Alarm.com instead. Learn more about the Simon XTi and XTi-5.
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Does an Interlogix Simon XTi or XTi-5 Chime When Doors are Opened?
There is a chime feature available on the Simon XTi and XTi Systems. This feature can be enabled or disabled from the main settings menu on these systems. If this feature is enabled, the panel will chime when a monitored door is opened. Learn more about the Simon XTi and XTi-5 chime function.
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