Frequently Asked Questions

Can I Use a 2GIG GC3e System Without Alarm.com?
Without service from Alarm.com, a 2GIG GC3e System can only be used as a local noisemaker. Find out why adding Alarm.com service to your 2GIG GC3e System is important.
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Can I Use Dual-Path Communication With The 2GIG GC3e?
By adding a cellular communicator to a 2GIG GC3e, the system will be made dual-path compatible. The system already comes with a built-in WIFI card. Learn about the 2GIG GC3e.
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Can I Connect the 2GIG GC3e to the Internet?
The 2GIG GC3e includes a built-in WIFI card for connecting with the internet. But you must add a cellular communicator to get the system monitored. Learn about the GC3e.
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How Do I Walk Test a 2GIG GC2e?
The Walk Test on a 2GIG GC2e allows you to check the signal strength for programmed sensors and make sure they are communicating properly. Learn how to Walk Test a 2GIG GC2e.
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How Do I Walk Test a 2GIG GC3e?
The 2GIG GC3e has a special mode for performing a Walk Test. This will allow you to make sure sensors are working properly. Learn how to Walk Test a 2GIG GC3e System.
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What Are 2GIG eSeries Sensors?
The 2GIG GC2e and GC3e Security Systems can support 2GIG eSeries Sensors. These devices utilize encryption for added wireless security. Lean about 2GIG eSeries Sensors.
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Can I Use 2GIG Encrypted Sensors With a 2GIG GC3?
2GIG offers a lineup of encrypted sensors, but they are for the GC2e and GC3e Systems only. They cannot be used with a 2GIG GC3 in any way. Learn about the 2GIG GC3.
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Can I Use 2GIG Encrypted Sensors With a 2GIG GC2?
The 2GIG Encrypted Sensors are for the GC2e and GC3e only. They are not backwards compatible with the older Go!Control GC2 and GC3 Systems. Learn about 2GIG Encrypted Sensors.
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Are There Encrypted Sensors For a 2GIG GC2e?
There is a lineup of 2GIG Encrypted Sensors that works perfectly with the 2GIG GC2e System. These sensors provide extra wireless security. Learn about the 2GIG GC2e.
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Are There Encrypted Sensors For a 2GIG GC3e?
​The GC3e supports the 2GIG Encrypted Sensors, which are built for use with compatible 2GIG Systems. Encryption provides enhanced wireless security. Learn about encrypted Sensors.
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