Frequently Asked Questions

Is a 5881ENHC Compatible with a Honeywell VISTA-20P?
The Honeywell 5881ENHC is a commercial-grade wireless receiver that works with most Honeywell VISTA Systems, including the VISTA-20P. Learn about the Honeywell 5881ENHC.
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Who Can I Call to Install a Recessed Door Sensor?
A recessed door sensor can be self-installed by the end user in most cases. The process is quite simple once you know what you are doing. Learn how to install a recessed contact.
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Is Apple Home Compatible with Alarm.com?
There is currently no Apple HomeKit integration available for Alarm.com. But Alarm.com Siri Shortcuts are available for remote Siri voice control. Learn about Apple and Alarm.com.
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What is the Honeywell L3000LB?
If you find a Honeywell L3000LB, it is just a version of a Honeywell L3000 without a backup battery included. You must add a backup battery separately. Learn about the L3000LB.
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What Is the Maximum Temperature a 2GIG Smoke Detector Can Withstand?
The operating temperature for a 2GIG Smoke Detector ranges from -40°F to 100°F. Prolonged exposure outside this range can result in damage. Learn about 2GIG Smoke Detectors.
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What Software Version of the Lyric Alarm System Supports LTE?
The Honeywell Lyric System must be on Firmware Version MR3 or higher to support the LYRICLTE-A, and Firmware Version MR9 or higher to support the LYRICLTE-V. Learn about the Lyric.
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What are the Log Levels for the Qolsys IQ Panel 2 Plus?
The Qolsys IQ Panel 2 Plus Log Levels include No Log Output, Fatal, Error, Warn, Info, Debug and Verbose. Learn about the Log Levels for the Qolsys IQ Panel 2 and IQ Panel 2 Plus.
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What Do I Do If My Honeywell LYNX Touch Is Having Software Issues?
If you encounter software issues on a LYNX Touch, try rebooting the panel or updating the firmware. Learn how to troubleshoot software issues on a Honeywell LYNX Touch.
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Will a Nest Thermostat Work on a Honeywell Lyric?
The Nest Thermostat is a WIFI thermostat that is interfaced with a compatible platform. The Lyric and Total Connect 2.0 will not support a Nest Thermostat. Learn about Google Nest.
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Can Any Alarm Company Monitor My VISTA-21iP?
The Honeywell VISTA-21iP has a built-in IP communicator. Any alarm monitoring company that is willing can take it over. Learn about the VISTA-21iP and how you can get it monitored.
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