Frequently Asked Questions

Where Can I Buy a Honeywell T6 Z-Wave Thermostat?
Alarm Grid sells the Honeywell T6 Z-Wave Thermostat on its website. The thermostat can be paired with nearly any Z-Wave hub or controller. Learn about the Honeywell T6 Thermostat.
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Where Can I Get a K0991 AC Transformer?
Alarm Grid sells the Honeywell K0991 AC Transformer on its website. This cable will provide power to a Honeywell 5828 or a 5828V Keypad. Learn more about the K0991 AC Adapter.
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Where Can I Buy Door Contacts for My Alarm System?
Alarm Grid sells all the door contacts you need for your alarm system. We offer hardwired and wireless contacts in surface-mount and recessed varieties. Learn about door contacts.
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Why Does Alarm Grid Not Use a 5-Diamond Certified Monitoring Station?
Alarm Grid is partnered with Criticom Monitoring Services. We believe that CMS is the best in the industry even without TMA 5-Diamond Certification. Learn more about CMS.
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What Does a TMA 5-Diamond Certification Mean?
If a central station meets TMA 5-Diamond standards they can request certification. Criticom meets all of the TMA 5-Diamond requirements. Learn about TMA 5-Diamond certification.
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What Is a Glass Break Simulator?
If a user needs to test a glass break sensor, they will likely use a glass break simulator. This device mimics the sound of breaking glass. Learn about glass break simulators.
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What is the MegaHertz of a Honeywell 5898 Motion Sensor?
Like all Honeywell 5800 Series Sensors, the Honeywell 5898 operates at 345 MHz. It is compatible with most Honeywell and 2GIG Systems. Learn about the Honeywell 5898.
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Does My Alarm.com Camera support Power over Ethernet (PoE)?
Several Alarm.com cameras can support Power over Ethernet. This allows a single cable to supply both an internet connection and power. Learn which cameras support PoE.
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How Do I Connect My August Smart Lock Pro with the August Home App?
Connecting your August Smart Lock Pro with the August Home App is very easy. You will need an Android or iOS device with Bluetooth enabled. Learn to pair an August Smart Lock Pro.
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How Do I Factory Default My August Smart Lock Pro?
There is an option within the August Home App for performing a factory reset. Doing this will restore the lock to its original condition. Learn to factory reset your August Lock.
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