Frequently Asked Questions

Is There a Battery Operated Heat-Only Detector?
Heat-only detectors are good for areas where smoke detectors may cause false alarms. These areas include kitchens, bathrooms, garages and attics. Learn about heat detectors.
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What Is The Best PIR Motion Sensor?
Passive infrared (PIR) motion sensors come in hardwired and wireless varieties. The best one to use really depends on your needs. Learn all about PIR motion sensors.
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Why Can't I Use WIFI With My LYNX Touch L5210 or L7000 System?
An L5210 or L7000 System can only support WIFI if you add an L5100-WIFI module. If you don't have an L5100-WIFI, you can't use WIFI with these panels. Learn about the L5100-WIFI.
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Why Can't I Disable Auto-Stay Arming For My VISTA-128BPT?
Version 10.0 of the VISTA-128BPT had an error that made it impossible to disable Auto-Stay Arming for TC2. Learn how you can disable Auto-Stay Arming for your VISTA-128BPT.
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What Kind of Battery Does a Honeywell IS2535 Motion Sensor Use?
The Honeywell IS2535 is a hardwired motion sensor that receives power from the panel. It does not use a battery. Learn more about the Honeywell IS2535 Motion Sensor.
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What is a Heat Detector?
If you have a room where a standard smoke detector might cause a false fire alarm, you might use a heat detector instead. Learn what heat detectors are and how they work.
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How Do I Connect My 2GIG System to Wireless Internet?
The 2GIG GC3 has a built-in WIFI card for internet connectivity. The 2GIG GC2 needs a Go!Bridge module and a 2GIG XCVR2-345. Learn how to get your 2GIG System connected to WIFI.
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How Do Carbon Monoxide Detectors Work?
Carbon monoxide (CO) detectors look for unusually high levels of CO gas in the air. This is important for preventing unsafe exposure to CO gas. Learn how CO detectors work.
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How Does an Alarm.com SVR Work?
If you want to set up a 24-hour recording for your Alarm.com Cameras, you will need an Alarm.com Stream Video Recorder (SVR). Two models are available. Learn how an ADC SVR works.
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Can I Use Alarm.com Cameras w/o Service?
You need a monitoring plan that includes video service to use Alarm.com Cameras. You can get a video monitoring plan from Alarm Grid. Learn about video monitoring service.
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