Frequently Asked Questions

Is the Honeywell T6 PRO Z-Wave Thermostat Compatible With the Honeywell VAM?
While Z-Wave devices are usually universally compatible with Z-Wave controllers, the Honeywell T6 PRO Z-Wave will not work with the VAM. Learn about the Honeywell VAM and T6 PRO.
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How Do I Reset a Smoke Detector on Alarm.com?
If you get a trouble condition for a smoke detector saying that the sensor is not reset, then you may need to clear the condition from the Alarm.com servers. Learn how to do this.
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What is the Lyric Lock Feature for the Honeywell Lyric Controller?
If Lyric Lock is enabled for your Lyric System, then you must have your alarm company provide you with a generated code to enter programming. Learn about the Lyric Lock feature.
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How Do I Create a Sensor Left Open Notification in Alarm.com?
Alarm.com will only let you make a Sensor Left Open Notification if you have at least one door/window contact enrolled. Learn how to create a Sensor Left Open Notification in ADC.
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Qolsys IQ Panel 2 Plus vs. DSC Iotega
We recommend the IQ Panel 2 Plus over the DSC Iotega because the Iotega does not allow for local end user programming. Learn why the IQ Panel 2 Plus is superior to the Iotega.
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How Do I Factory Default The Qolsys IQ Hardwire 16-F?
A factory default for the Qolsys IQ Hardwire 16-F should be performed before switching resistor modes or before using the device for the first time. Learn how to default the 16-F.
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How Do I Clear The Memory For The Qolsys IQ Hardwire 16-F?
Clearing the memory for the Qolsys IQ Hardwire 16-F is the same as performing a factory default for the device. Learn how to clear the memory for the IQ Hardwire 16-F.
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How Do I Switch Between Resistor Modes On The Qolsys IQ Hardwire 16-F?
​Any Qolsys Hardwire 16-F manufactured in week 40 of 2019 or later supports two (2) resistor modes. Find out how to switch between these resistor modes on the IQ Hardwire 16-F.
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Can I Use the Qolsys IQ Hardwire 16-F to Power My Alarm Panel?
The Qolsys IQ Hardwire 16-F Wired to Wireless Converter needs its own transformer and backup battery. It cannot be used to power a panel. Learn about the Qolsys IQ Hardwire 16-F.
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Do I Need to Enable the Wireless Siren Relay for the Qolsys IQ Hardwire 16-F?
The wireless siren relay for the Qolsys IQ Hardwire 16-F is always enabled when the module is used with a compatible Qolsys IQ Panel 2. Learn about the Qolsys IQ Hardwire 16-F.
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