Frequently Asked Questions

Do I Need to Enable the Wireless Siren Relay for the Qolsys IQ Hardwire 16-F?
The wireless siren relay for the Qolsys IQ Hardwire 16-F is always enabled when the module is used with a compatible Qolsys IQ Panel 2. Learn about the Qolsys IQ Hardwire 16-F.
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Can the Large Enclosure for the Qolsys IQ Hardwire 16-F be Recessed into a Wall?
The large plastic enclosure for the Qolsys IQ Hardwire 16-F wired to wireless converter module is not designed to be recessed into a wall. Learn about the Qolsys IQ Hardwire 16-F.
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Do I Need to Use End Of Line Resistors With the Qolsys IQ Hardwire 16-F?
All zones for the Qolsys IQ Hardwire 16-F must have an end of line resistor. This includes empty zones that are not actively being used. Learn about the Qolsys IQ Hardwire 16-F.
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Can The Qolsys IQ Hardwire 16-F Support End Of Line Resistor Learning?
Qolsys IQ Hardwire 16-F modules produced in week 40 of 2019 and beyond support EOLR learning for resistor values from 1k to 10k. Learn more about the Qolsys IQ Hardwire 16-F.
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Can The 2-Wire Smoke Zone On The Qolsys IQ Hardwire 16-F Support One-Go-All-Go?
It is not possible to use a power reversing relay with the 2-wire smoke detector zone on the IQ Hardwire 16-F to support one-go-all-go. Learn more about the IQ Hardwire 16-F.
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How Do I Transfer an Alarm.com Account to Alarm Grid From a Different Alarm Dealer?
If your old monitoring company is going out of business or is being dropped by Alarm.com, then you can transfer your current Alarm.com account to Alarm Grid. Learn more about ADC.
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How Do I Disable the Internal IP Communicator on a VISTA-21iP?
The most common reason to disable the IP communicator for a VISTA-21iP is because you are adding an external cellular or dual-path module. Learn about the Honeywell VISTA-21iP.
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Do I Need a SIM Card for a Qolsys IQ Panel 2 Plus?
The Qolsys IQ Panel 2 Plus comes with a built-in LTE communicator, and no SIM card needs to be added. Learn about the IQ Panel 2 Plus and how to activate it for monitoring service.
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Can I Use My Honeywell L3000 w/o Alarm Monitoring?
If you use a Honeywell L3000 without monitoring service, then it will only be able to operate as a local sounder. Learn about the Honeywell L3000 Security System.
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Is the Output Voltage of a Home Alarm System Dangerous?
Home security systems are low-voltage. You are highly unlikely to injure yourself working on one. But you must be careful not to damage the equipment. Learn about alarm systems.
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