Frequently Asked Questions

How Do I Reset a Honeywell 5853 Glass Break Sensor?
After an alarm is caused by a Honeywell 5853 Glass Break Sensor, you must enter a panel disarm command twice. This will clear the alarm and reset the sensor. Learn about the 5853.
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Does Alarm.com Have a Communicator That Will Work w/ Honeywell Panels?
An Alarm.com SEM Communicator will allow a Honeywell VISTA Panel to work with Alarm.com. Learn more about Alarm.com SEM Communicators and Honeywell Alarm Panels.
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Will Any Magnet Work w/ a Door or Window Alarm Sensor?
A magnet's job for a contact sensor is to keep the reed switch closed. In theory, this can be done by any magnet. But it may not be practical. Learn about door and window sensors.
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Why Is The 2-Wire Smoke Zone On My Hardwire 16-F Not Working Correctly?
A 2-wire smoke must be wired correctly at Zone 16 to work with the Hardwire 16-F. The zone must be recognized as a Normally Closed zone. Learn to troubleshoot your 2-wire smoke.
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How Do I Properly Add a 2-Wire Smoke Zone to My Qolsys Hardwire 16-F?
When adding a 2-wire smoke detector to a Qolsys Hardwire 16-F, you must wire the zone before trying to learn it with the panel. Learn how to add a 2-wire smoke to a Hardwire 16-F.
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Is a Brinks Door Sensor Compatible with a Honeywell L5200?
Brinks is a security company that uses a variety of different equipment. Rebranded Honeywell wireless sensors should be able to work with an L5200. Learn about security sensors.
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How Do I Pair an IPCAM-WO to My Honeywell L7000?
The Honeywell L7000 can display the live feed for legacy Honeywell IP Cameras like the IPCAM-WO directly from its screen. Find out how to pair an IPCAM-WO to your Honeywell L7000.
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Can I Access a Honeywell VAM From Outside My Home Network?
In order to access a Honeywell VAM, you must be on the same local WIFI network. You must provide the IP address for the device. Learn more about the Honeywell VAM.
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What is the Difference Between Total Connect Plus and Total Connect Premium?
An upgraded Total Connect 2.0 plan is needed if you want fault/restore notifications for more than 50 zones. Find out if you need to upgrade your Total Connect 2.0 plan.
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How Do I Test My Qolsys IQ Panel 2 Glass Break Sensor?
The Qolsys IQ Panel 2 has a built-in glass break sensor that will detect the sound of breaking glass when enabled. Learn how to test your Qolsys panel glass break sensor.
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