Frequently Asked Questions

What is a Microwave Motion Detector?
A motion that uses microwave technology will send out microwave signals to determine the structures in a room. The signals will bounce off the structures and return to the sensor with precise timing. A change in this timing means that motion is present. Learn more about microwave sensors.
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Microwave vs. Passive Infrared Motion Detectors
Two of the most common methods for detecting motion are microwave sensing and passive infrared technology. These two methods are both highly effective in detecting motion, but they operate in completely different manners. Learn more about microwave vs. passive infrared motion detection.
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Can I Connect Lyric Round to Alexa?
The Lyric Round can connect with Alexa by using the Honeywell Lyric Skill on an Alexa device. The user will need to sync their Lyric account with Alexa before they can control their Lyric Round using Alexa. Learn more about controlling the Lyric Round Thermostat with an Alexa device.
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What is the Best Door/Window Sensor for the VISTA 21iP?
The best door and window sensor for a VISTA 21iP depends upon the needs of the end user. The user will need to decide if they want their sensor to be hardwired or wireless. They will also need to choose between recessed and surface-mounted contacts. Learn more about door and window sensors.
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Qolsys IQ Panel 2 vs Qolsys IQ Panel
The IQ Panel 2 and the IQ Panel are the two security systems from Qolsys. Both panels are easy to operate and set up, and both will provide security and peace of mind for the end user. However, the IQ Panel 2 is considered to be an upgrade over the IQ Panel. Learn more about the Qolsys systems.
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How Does the Lyric T5 Thermostat Communicate?
The Lyric T5 thermostat connects to a WIFI network in order to receive commands from the Lyric App or Apple HomeKit. These platforms use WIFI to send various commands to the Lyric T5 Thermostat, such as to adjust the temperature in the building. Learn more about the Lyric T5 Thermostat.
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How Do I Remove a Wireless Recessed Sensor?
A wireless recessed sensor can simply be pulled out of the door or window frame in which it is installed. The corresponding magnet can also be pulled out of its hole as well. The holes can be kept for a new sensor and magnet or sealed. Learn more about removing wireless recessed sensors.
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Why Is My Wireless ADT Motion Sensor Flashing Red?
A motion sensor that is flashing red has recently been powered on. For the first 10 minutes, the device will flash red whenever motion is detected. Then the flashing will stop. This is done for testing purposes so that the motion can be placed in a good location. Learn more about motion sensors.
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How Do I Reset My SkyBell?
There are two different types of resets for a SkyBell Doorbell. These are soft resets and hard resets. Both involve pressing and holding the main button on the device for a certain period of time. The color of the LED light will indicate the reset. Learn more about resetting a SkyBell Doorbell.
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Which Siren is Compatible w/ a Qolsys IQ Panel 2?
The IQ Panel 2 comes included with a built-in 85dB sounder. Those who want a louder sounder will need to purchase a separate siren. The 105 dB IQ Siren is generally the easiest option for upgrading the sounder on the IQ Panel 2. Learn more about using external sirens with the Qolsys IQ Panel 2.
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