Frequently Asked Questions

How Do I Know if My 4219's DIP Switches Are Turned "On"?
A Honeywell 4219 is used to add eight additional hardwired zones to a Vista panel. Certain DIP switch combinations will assign the hardwired terminals on the 4219 to different zones on the panel. A DIP switch that is facing up is in the "on" position. Learn more about the 4219 zone expander.
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Can I Connect a GC3 to Apple HomeKit?
There is no way to control a 2GIG GC3 system using Apple HomeKit. This is because the Apple Home App is unable to detect a GC3 panel. However, other voice assistants, like Amazon's Alexa and Google Home, are compatible with the GC3 system. Learn more about the 2GIG GC3 and its compatibility.
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Can I Connect a GC2 to Apple HomeKit?
In order to function with Apple HomeKit, a device must be able to be recognized by the Apple Home App. Since the 2GIG GC2 cannot be recognized by the Home App, it cannot function with HomeKit. However, certain other voice assistants can control a GC2. Learn more about the compatibility of the GC2.
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What Does FC Stand For on My Alarm System?
An FC code indicates that a Honeywell VISTA System is having trouble communicating. This message is often displayed on a keypad when the panel previously used its built-in dialer to send signals. This error code can be cleared by most end users. Learn more about the FC code on a VISTA panel.
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How Do I Clear the FC Code on my Honeywell Alarm?
An FC code on a Honeywell VISTA System stands for Failed To Communicate. This means that the panel attempted to dial out using its built-in dialer, and it did not receive acknowledgement that the signal was accepted. Learn more about clearing the FC code on a Honeywell security system.
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How Do I Remove a Wired Recessed Sensor?
A wired recessed sensor can easily be removed from a door or window. Simply pull out the sensor from the frame and disconnect the wiring. Then fish out the wire from the other end. The hole can be covered up or left for a new sensor. Learn more about removing a hardwired recessed sensor.
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Is the Honeywell Lyric Security System Compatible w/ Google Home?
The Honeywell Lyric Controller is not compatible with any standalone voice assistant devices at this time. This includes Google Home. The only way to operate a Lyric Controller using voice commands is with Apple HomeKit. Learn more about the compatibilities of the Honeywell Lyric Controller.
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What Kind of Transformer Does My Honeywell System Use?
Each Honeywell system requires a specific transformer to operate properly. New systems come with an appropriate transformer, but in some cases, a replacement may be required. There are also instances where it's appropriate to replace the original with a different one. Read on to learn more.Each Honeywell system requires a specific transformer to operate properly. New systems come with an appropriate transformer, but in some cases, a replacement may be required. There are also instances where it's appropriate to replace the original with a different one. Read on to learn more.
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How Do I Upgrade My Honeywell VISTA's Version?
Upgrading a Honeywell VISTA involves removing the current prom chip from the panel's circuit board and then replacing it with a newer prom chip. Many users upgrade the version of their VISTA so that they can use Total Connect with their system. Learn more about upgrading a Honeywell VISTA Panel.
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Qolsys IQ Panel 2 vs 2GIG GC2 (Go!Control)
The IQ Panel 2 is the latest offering from Qolsys, while the GC2 Go!Control is an older system from 2GIG. Although the IQ Panel 2 is more technically advanced by today's standards, both panels will function well in most modern security setups. Learn more about how these two systems compare.
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