Frequently Asked Questions

Why Should I Get an LTE Cellular Communicator?
LTE communicators provide fast and reliable connectivity for monitoring service. Cellular providers have promised to support LTE networks for many years. Learn about LTE radios.
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What Type of Battery Fits a Honeywell 5800 Infrared Motion Sensor?
The Honeywell 5800PIR, 5800PIR-COM, and the 5800PIR-RES all use a single CR123A battery for power. This is known as a camera battery. Learn about Honeywell Motion Sensors.
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How Do I Find the Revision Number on My Honeywell L5210?
Locating the revision number for your L5210 System can be very important for determining if certain accessories are compatible. Learn to find the revision number for your L5210.
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Why Is My SiX Motion Sensor Flashing When My Alarm System Is Disarmed?
A Honeywell SiXPIR Motion Sensor will flash a red LED light when it detects motion while the device is in its walk test mode. The sensor exits this mode after ten (10) minutes). Learn about walk test mode for a SiXPIR.
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Can I Use My Tuxedo Touch Keypad From a Computer?
A great feature of the Tuxedo Touch is the ability to control the device and your system from a computer on your local IP network. Learn how to use your Tuxedo Touch Keypad from a computer.
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Where Do I Find the CRC on My Honeywell Wireless Alarm System?
The CRC code is also sometimes referred to as the MAC CRC. It is would in the Communication ID Numbers Menu. Learn how to find the CRC code on a Honeywell Wireless System.
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How Do I Display the MAC ID on a Honeywell Wireless Alarm System?
The MAC ID on a Honeywell Wireless Panel can be found in the Communication ID Numbers Menu. The CRC is also found in this menu. Learn how to find the MAC ID on a Honeywell Panel.
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Will DSC Wireless Sensors Work w/ a Lyric Panel?
The Resideo Lyric Panel supports 345 MHz sensors and Honeywell SiX Series Sensors that operate at 2.4 GHz. It will not support any of the DSC Wireless Sensors. Learn about the Lyric.
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Why Won't My GC2 Communicate Over IP?
You need a 2GIG Go!Bridge IP Communicator if you want a GC2 to communicate across IP. The GC2 will need to have a 2GIG XCVR2-345 Transceiver installed. Learn about the 2GIG GC2.
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What Is a Pet Immune Motion Sensor?
When a motion sensor uses "pet immunity", it will detect human walking upright, but not a small animal walking close to the ground. Learn about pet immune motion sensors.
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