Frequently Asked Questions

Will Alarm.com Work w/ an Interlogix Simon XTi or XTi-5?
Alarm.com can work with both the Simon XTi and XTi-5 Systems. But these systems can only interface with the platform if they are receiving active cellular service. This requires a cellular communicator and a cellular monitoring plan. Learn more about using Alarm.com with an XTi or XTi-5 System.
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Is the Interlogix Simon XTi or XTi-5 Compatible w/ Alarm.com?
To use Alarm.com with a Simon XTi or XTi-5 Alarm System, a cellular communicator must be added. The user will also need a monitoring plan that includes cellular service. The panel will then be able to work with the Alarm.com platform. Learn more about using Alarm.com with a Simon XTi or XTi-5.
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Can I Arm/Disarm an Interlogix Simon XTi or XTi-5 From My Phone?
A Simon XTi or XTi-5 can be controlled and operated using the Alarm.com Mobile App. This app allows users to arm or disarm their systems from their phones. The Alarm.com Mobile App is available for free download for any iOS or Android device. Learn more about the Alarm.com Mobile App.
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How Long Does the Interlogix Simon XTi or XTi-5 Backup Battery Last?
The backup battery for a Simon XTi or XTi-5 must be replaced every two to three years. To replace the battery, open up the panel, and disconnect the old battery. Insert a new backup battery in its place and connect it to the panel. Learn how to replace the battery for a Simon XTi or XTi-5.
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Is the Interlogix Simon XTi or XTi-5 Compatible w/ Total Connect?
Total Connect is an interactive service platform designed exclusively for use with Honeywell Alarm Systems. The Interlogix Simon XTi and XTi-5 are manufactured by Interlogix, not Hoenywell. But while they cannot use Total Connect, they can use Alarm.com instead. Learn more about the XTi and XTi-5.
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Is there a Peripheral Keypad for the Interlogix Simon XTi or XTi-5?
Interlogix produces an external keypad that serves as a secondary access point for a Simon XTi or XTi-5 System. This external keypad is called the Interlogix Two-Way Talking Touch Screen Keypad. Learn more about this add-on and how exactly it is used with Interlogix Simon Alarm Systems.
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How Many Hardwired Zones Are On a Interlogix Simon XTi or XTi-5?
The Simon XTi and XTi-5 both support two hardwired zones. These zones are part of the 40 total zones that can be supported by the panel. If a user wants to use additional wired sensors, a wired to wireless converter is needed. Learn more about using hardwired sensors with an Interlogix System.
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How Many Wireless Zones Are On an Interlogix Simon XTi or XTi-5?
A Simon XTi or XTi-5 will support up to 40 wireless zones. Two of these 40 zones can be hardwired or wireless, but the other 38 can only be wireless. These systems will support wireless sensors that operate at a frequency of 319.5 MHz. Learn more about the Interlogix Simon XTi and XTi-5.
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How Do I Set Up Automation on My Interlogix Simon XTi or XTi-5?
In order to set up Z-Wave home automation for an Interlogix Simon XTi or XTi-5 System, a Z-Wave controller must be set up with the system. Z-Wave devices can then be added to the network. This can be done from the panel. Learn how to use Z-Wave home automation with an Interlogix Simon XTi or XTi-5.
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Can an Interlogix Simon XTi or XTi-5 be Self-Monitored?
It is possible to use a self-monitoring plan with an Interlogix Simon XTi or XTi-5 alarm system. This means that all alarm monitoring will occur through the Alarm.com service. The end user will be alerted via text or email to any alarm event. Learn more about self-monitoring alarm plans.
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