Frequently Asked Questions

Are Old Honeywell Hardwired Contacts Compatible w/ Modern Systems?
It is possible to use old Honeywell hardwired contacts with a newer security panel, such as a LYNX Touch or a Lyric Controller. This can be done with a wireless converter, such as the Honeywell 5800C2W. The security devices will connect to the 5800C2W, which will use a wireless zone with the system.
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How Do I Setup POE on Alarm.com's ADC-V720?
There are two ways of setting up power over ethernet (POE) on the Alarm.com ADC-V720 Outdoor Camera. It can either receive power directly from a POE network switch, or a POE injector can be used in combination with a non-POE network switch. Continue reading to learn more about POE on the ADC-V720.
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What Is the Difference Between a 2G and 4G Communicator on My Alarm Panel?
When deciding between a 2G and 4G cellular communicator, users should be aware that a 4G communicator will offer substantially faster speeds. This is useful for sending fast signals to a central monitoring station. Also, Z-Wave devices activated remotely will respond more quickly by using 4G speeds.
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Is the Alarm.com ADC-V720 Camera POE?
The Alarm.com ADC-V720 Camera offers support for power over ethernet (POE). The outdoor camera can be powered directly from a POE network switch. Another option is to use a POE injector in conjunction with a non-POE network switch. The ADC-V720 is the only Alarm.com camera to support POE technology.
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What Is the Best Long-Range, Wireless Outdoor Motion Sensor?
For a long-range outdoor motion detector, we recommend the 5800PIR-OD. This motion features a weather-resistant design that makes it tremendous for outdoor use. The device can detect motion at a range of up to 40 feet away, and a user can change the sensor's sensitivity by adjusting its pulse count.
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How Do I Get My Alarm Company to Change My Installer Code?
Contacting your alarm company is not needed to change the Installer Code on your panel. An end user is able to change their own Installer Code, assuming they know their current Installer Code. However, simply leaving the Installer Code at its default is the best option for the majority of end users.
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What is the Best Wired Security Control Panel?
Users who are looking for a wired security control panel should strongly consider the VISTA-21iP. This system includes all of the functionality of the impressive VISTA-20P, with added IP connectivity. Once paired with a 6160RF keypad, the VISTA-21iP will be ready for almost any basic security use.
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Honeywell 5828V vs 5828
The only difference between the Honeywell 5828V Keypad and the Honeywell 5828 Keypad is that the 5828V Keypad has a voice feature. This means it will read out the zone descriptors whenever a zone is faulted. The 5828V can also be used to record an audible voice message that can be played back later.
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What is the Best Long-Range, Wireless Indoor Motion Sensor?
For long-range motion detection, the best wireless indoor sensor is arguably the Honeywell 5800PIR-COM. By using its included long-range curtain lens, the device offers an impressive range of 100 by 20 feet. This makes it a great motion sensor for long, narrow areas that require complete protection.
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Can I Get Notified by My VISTA When an Alarm is Set Off?
A user can choose to receive text and email alerts from Total Connect that will notify them whenever an alarm event occurs on their VISTA system. To do this, the VISTA system must first be set up with the Total Connect platform. An internet or cellular connection is needed to connect to the service.
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