Frequently Asked Questions

Why Does the Siren Sound When I Arm Using a Honeywell 5834-4 Key Fob?
Many panels feature an Arm-Confirm feature that has the panel produce a quick siren tone if you Arm Away using a key fob or keypad. Learn about the Arm-Confirm feature.
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How Do I Factory Reset a Tuxedo Touch Keypad?
By factory resetting your Tuxedo Touch, all settings and configurations will be reset to the default. No Z-Wave devices will be cleared. Learn how to factory reset a Tuxedo Touch.
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Can I Link Two Honeywell LYNX Systems Together?
It is not possible to pair a Honeywell LYNX Touch System with another LYNX Panel. However, you can add a 5828 as a secondary keypad. Learn about the Honeywell LYNX Touch Systems.
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Why Won't My Security System Enter Programming When I Type [4112] + [800]?
If you have a Honeywell VISTA System, then normally [4112] + [800] would let you into programming. Find out why you may not be able to enter programming using this command.
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How Do I Add an Additional Keypad to a VISTA 20P?
A keypad uses panel terminals 4 thru 7 for wiring. The address it uses will depend on whether it is a push-button keypad or an AUI touchscreen keypad. Learn how to add a keypad.
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How Do I Install a 2GIG Motion Sensor?
2GIG Motion Sensors operate at a wireless frequency of 345 MHz. The sensor must be programmed to the panel, mounted and tested. Learn how to install a 2GIG Motion Sensor.
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Do 2GIG Keypads Need Firmware Updates?
The 2GIG SP1 and SP2 Touchscreen Keypads require that a 2GIG GC3 is running a high enough firmware version before they can be used. Learn all about the 2GIG Keypads.
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Which Keyfobs are Compatible With the Qolsys IQ Panel 2 Plus?
Each version of the Qolsys IQ Panel 2 Plus can support one legacy wireless frequency and the PowerG 915 MHz frequency. Learn about keyfob compatibility for the IQ Panel 2 Plus.
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Can I Pair a Qolsys IQ Remote to a Qolsys IQ Panel?
The Qolsys IQ Remote is designed for the Qolsys IQ Panel 2. It will not work with an original IQ Panel Alarm System. Learn about the IQ Remote Keypad and the original IQ Panel.
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Where Can I Find the Alarm Control Panel in My House?
It can be a little tricky to find your wired alarm panel, as it may be hidden away somewhere deep inside your house. Learn where the security panel in your home may be installed.
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