2GIG GC3 Frequently Asked Questions

How Do I Check the Firmware Version on My 2GIG GC3?
The current Firmware Version of your 2GIG GC3 system can be found under System Info And Usage which can be accessed from the home screen of the GC3 panel.
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Does 2GIG Have Crash & Smash protection?
All panels that are supported on the Alarm.com platform can be enabled with the Crash & Smash feature. This includes the 2GIG GC2 and GC3 security systems.
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How Do I Control my 2GIG GC3 via WIFI?
In order to use WIFI connectivity with the 2GIG GC3, the panel must have the required Firmware Update installed. It can then connect with a WIFI network.
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What is a Good 2GIG GC3 Compatible Deadbolt Lock?
The 2GIG GC3 is compatible with several Z-Wave door locks. Once the lock has been programmed with the GC3, it can be unlocked with any valid panel user code.
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How Do You Add a 2GIG DW20R to the 2GIG GC3?
A 2GIG DW20R sensor can be programmed into a 2GIG GC3 security system by accessing the wireless zones menu of the panel and then auto-enrolling the device.
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Does the 2GIG GC3 Inform Me if it Loses Internet?
The 2GIG GC3 will not directly notify the user about internet loss. However, the panel can still remain connected to the network by using a cellular backup.
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Is a Honeywell 5818MNL compatible with a 2GIG GC3?
As a 5800 Series sensor, the Honeywell 5815MNL is compatible with the 2GIG GC3. No additional add-ons are needed to use the 5818MNL with a 2GIG GC3 panel.
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How do I Install the XCVR2 on my 2GIG GC3 Alarm Panel?
The XCVR2 is not compatible with the 2GIG GC3, instead, install the XCVR3-GC3 to support the Image2-GC3 image sensor. Read on to see how it installs.
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How Do You Add a 2GIG AC2-PLUG to the 2GIG GC3?
The 2GIG AC2-PLUG power transformer connects directly to female barrel connection of the 2GIG GC3. Using the AC2-PLUG will make it easier to power the panel.
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How Do You Connect a 2GIG TS1 Keypad with a 2GIG GC3 Panel?
The 2GIG TS1 wireless keypad is unable to connect with a 2GIG GC3 security panel. The 2GIG TS1 keypad is designed to be used with the 2GIG GC2 security panel.
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