2GIG GC3 Frequently Asked Questions

Why Is There a Weird Zone Status After Replacing a Wireless Sensor On My GC3?
If you replace a wireless sensor on your GC3 by just simply swapping the Serial Numbers, then you might get a "bypassed at device" error. Learn how to fix this GC3 issue.
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How Do I Properly Replace a Bad Sensor On My GC3 or GC3e?
To replace a sensor on a 2GIG GC3 or GC3e, you must fully clear the zone from programming. Then you must re-program the entire zone. Learn to replace a sensor for a GC3 or GC3e.
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How Do I Clear a Trouble Message on a 2GIG GC3 or 2GIG GC3e?
When a 2GIG GC3 or GC3e shows a trouble condition, you must correct the problem causing the trouble. The trouble should clear once the issue is fixed. Learn to clear a trouble.
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How Many Z-Wave Devices are Supported on the 2GIG GC3/GC3e?
You can pair up to 232 Z-Wave devices with a GC3 or GC3e System. But only the first 122 Z-Wave devices will be pushed to Alarm.com. Learn about Z-Wave on the GC3 and GC3e.
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Does My 2GIG GC3 or GC3e Need a Cellular Communicator for Alarm Monitoring?
If you want to get a GC3 or GC3e System monitored, then you must add an Alarm.com Cellular Communicator. Learn about the communication options for the GC3 and GC3e.
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Why Does My 2GIG System Beep When I Arm Away?
By beeping after you Arm Away, your 2GIG System is letting you know that you need to exit the premises before the Exit Delay Countdown expires. Learn about Arming Away.
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How Does RF Supervision Loss Work On a 2GIG System?
All 2GIG Panels must receive RF check-in signals every 140 minutes, or else RF supervision loss occurs. This applies to a GC2, GC2e, GC3, and GC3e. Learn about RF supervision loss.
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Can I Use 2GIG Encrypted Sensors With a 2GIG GC3?
2GIG offers a lineup of encrypted sensors, but they are for the GC2e and GC3e Systems only. They cannot be used with a 2GIG GC3 in any way. Learn about the 2GIG GC3.
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Does Alarm Monitoring Cost More if I Add Partitions?
Partitioning is a feature built into an alarm system. Whether or not you use partitioning will not affect the cost of your monitoring plan. Learn about partitioning.
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Can I Self-Monitor an Alarm.com Security System?
Central station service is not required for an Alarm.com Security System. You can get a self-monitoring plan and gain access to ADC. Learn about self-monitoring and Alarm.com.
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