Honeywell L5210 Frequently Asked Questions

How do I add/remove text/email alerts in Total Connect?
Log into Total Connect 2.0 from a computer browser or the app. Go to Notifications > List. Enable or disable events as desired. Learn to control text/email alerts in Total Connect!
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What is a Trouble Condition?
In the simplest terms, a trouble condition is an indication that something is wrong with the system. This could include a low system battery, an unplugged wall adapter, an activated tamper switch or anything else that would indicate something is wrong. Learn more about trouble conditions.
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What is an Alarm System?
The centerpiece of a security setup is the alarm system. This serves as the control panel for the rest of the setup. When a sensor is activated, it reports to the alarm system. The alarm system will also report out to the user or a central station if ever necessary. Learn more about alarm systems.
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Which Systems Can Alarm Grid Take Over?
Alarm Grid will support any alarm system that we can take over. To take over a system, the user may need to know the panel's Installer Code and/or Master Code. In some situations, the user will need to replace the system's communicator. Learn more about what systems we can take over.
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Why Did My Panel Report Code E339 "Power on Reset"?
A Honeywell Panel will report the message E339 "Power on Reset" when its communicator has been reset. The communicator for a Honeywell System will reset whenever programming changes are sent to the module or when the module is powered off and then back on. Learn more about the E339 message.
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What Is the Tamper On My Alarm System For?
The tamper switch is a very important feature on an alarm system. This feature tells the system to produce an instant alarm if someone tries to physically break into the panel while the system is armed. This prevents an intruder from powering down the panel. Learn more about tamper switches.
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Honeywell L5210 vs Qolsys IQ Panel 2
The Honeywell L5210 and the Qolsys IQ Panel 2 are both wireless all-in-one alarm systems. Both are great panels that offer easy user accessibility. But the Qolsys IQ Panel 2 is the more robust of the two systems, and it provides more capabilities out of the box. Learn more about these two panels.
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How Do I Program a Motion to Arm In Stay Mode on my Honeywell L5210, L7000?
A motion sensor can be armed in stay mode by setting its Response Type to "Perimeter". This will cause the motion to arm in both arm stay and arm away modes.
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2GIG Vs. Honeywell
2GIG and Honeywell are both manufacturers of security systems. The biggest difference between the two is that Honeywell Panels use Total Connect as their interactive service platform, while 2GIG Panels use Alarm.com. Honeywell is also an older company than 2GIG. Learn more about these companies.
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How Do I Replace the Battery in My Honeywell Security System?
Replacing the battery for a Honeywell Security System is actually a very simple process. However, some minor tools will be required. The steps will also vary depending on the type of Honeywell System that is being used. Learn how to replace the battery for a Honeywell Security System.
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