Frequently Asked Questions
How Do I Program Z-Wave Devices to a 2GIG GC Touch Panel?
To program Z-Wave devices to the 2GIG GC Touch, access the Automation Device menu in Settings, tap Add Device, and trigger the Z-Wave device to pair it.
How Do I Replace the Battery in a 2GIG-DW100-345 Sensor?
To replace the battery in a 2GIG-DW100-345 sensor, press the tab to open the housing, slide out the old CR2450 battery, and insert a new one with the + side up.
What Are the Mounting Guidelines for the 2GIG-DW100-345?
Mount the 2GIG-DW100-345 sensor on the door frame and the magnet on the door. Align the arrow marks, maintain proper gap distance, and avoid moisture or heat.
How Do I Change the Encryption Mode on a 2GIG-DW100-345?
To change the encryption mode on a 2GIG-DW100-345, open the sensor housing, locate the DIP switch, and set position 1 to ON for encrypted or OFF for standard.
How Do I Connect the IQ Panel 5 to My Home WIFI Network?
Learn how to connect the IQ Panel 5 to your home WIFI. Navigate to Advanced Settings, select Wi-Fi, pick your network from the list, and enter your password.
Is the 2GIG GC Touch Panel Compatible With All 2GIG Sensors?
No, there is one line of 2GIG sensors, the E+ 900 MHz long range sensors, that are not compatible with the GC Touch. All 2GIG 345 MHz sensors are compatible.
How Do I Add a 2GIG-DW100-345 Contact Sensor to a GC Touch?
To add a 2GIG-DW100-345 door/window contact sensor to a GC Touch panel, access Sensor Settings using the Installer Code and use Quick Add to enroll the device.
How Many Wireless Zones Does the 2GIG GC Touch Support?
The 2GIG GC Touch supports 128 wireless zones for sensors. This capacity covers all security devices, life safety sensors, keyfobs, and wireless keypads.
How Do I Enable Camera Viewing On the 2GIG GC Touch Panel?
Enable camera viewing on a 2GIG GC Touch by tapping the Camera icon at the bottom of the screen. Compatible Alarm.com cameras will display live video feeds.
Can I Use the 2GIG GC Touch System Without Alarm Monitoring?
Yes. The 2GIG GC Touch works as a local alarm without professional monitoring. The panel sounds its siren, controls Z-Wave devices, and logs events locally.
To program Z-Wave devices to the 2GIG GC Touch, access the Automation Device menu in Settings, tap Add Device, and trigger the Z-Wave device to pair it.
Added:
How Do I Replace the Battery in a 2GIG-DW100-345 Sensor?
To replace the battery in a 2GIG-DW100-345 sensor, press the tab to open the housing, slide out the old CR2450 battery, and insert a new one with the + side up.
Added:
What Are the Mounting Guidelines for the 2GIG-DW100-345?
Mount the 2GIG-DW100-345 sensor on the door frame and the magnet on the door. Align the arrow marks, maintain proper gap distance, and avoid moisture or heat.
Added:
How Do I Change the Encryption Mode on a 2GIG-DW100-345?
To change the encryption mode on a 2GIG-DW100-345, open the sensor housing, locate the DIP switch, and set position 1 to ON for encrypted or OFF for standard.
Added:
How Do I Connect the IQ Panel 5 to My Home WIFI Network?
Learn how to connect the IQ Panel 5 to your home WIFI. Navigate to Advanced Settings, select Wi-Fi, pick your network from the list, and enter your password.
Added:
Is the 2GIG GC Touch Panel Compatible With All 2GIG Sensors?
No, there is one line of 2GIG sensors, the E+ 900 MHz long range sensors, that are not compatible with the GC Touch. All 2GIG 345 MHz sensors are compatible.
Added:
How Do I Add a 2GIG-DW100-345 Contact Sensor to a GC Touch?
To add a 2GIG-DW100-345 door/window contact sensor to a GC Touch panel, access Sensor Settings using the Installer Code and use Quick Add to enroll the device.
Added:
How Many Wireless Zones Does the 2GIG GC Touch Support?
The 2GIG GC Touch supports 128 wireless zones for sensors. This capacity covers all security devices, life safety sensors, keyfobs, and wireless keypads.
Added:
How Do I Enable Camera Viewing On the 2GIG GC Touch Panel?
Enable camera viewing on a 2GIG GC Touch by tapping the Camera icon at the bottom of the screen. Compatible Alarm.com cameras will display live video feeds.
Added:
Can I Use the 2GIG GC Touch System Without Alarm Monitoring?
Yes. The 2GIG GC Touch works as a local alarm without professional monitoring. The panel sounds its siren, controls Z-Wave devices, and logs events locally.
Added: